Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 12:25:04, on 5/10/2014 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17280) Boot mode: Normal Running processes: C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe C:\Users\Elly\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Elly\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.istartsurf.com/?type=hp&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwFzXIpYRbPGr6Jy1Ks2e111hOmaVHQc47Bo-q0x6Mz2OCdh716vxofi5OC_-49x6JO22twHnhRo3fYEx5brKUg8Mkpoq4WO_-QKyPYOtci8rkIhSK3NvMbLoFc3iuUh8h60346-vAqfhPN8dNQo9Yx_cRn1i3356DgKjMMXNWU8C-hp3wxzH8t5&q={searchTerms} R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.helperbar.com/?p=mKO_AwFzXIpYRbPGr6Jy1Ks2e111hOmaVHQc47Bo-q0x6Mz2OCdh716vxofi5OC_-49x6JO22twHnhRo3fYEx5brKUg8Mkpoq4WO_-QKyPYOtci8rkIhSK3NvMbLoFc3iuUh8h60346-vAqfhPN8dNQo9Yx_cRn1i3356DgKjMMXNWU8C-hp3wxzH8t5&q={searchTerms} R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.istartsurf.com/?type=hp&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.istartsurf.com/?type=hp&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.istartsurf.com/web/?type=ds&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS&q={searchTerms} R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.istartsurf.com/web/?type=ds&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS&q={searchTerms} R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.istartsurf.com/?type=hp&ts=1408301009&from=tugs&uid=TOSHIBAXMK5075GSX_12L2S45YSXX12L2S45YS R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.helperbar.com/?p=mKO_AwFzXIpYRbPGr6Jy1Ks2e111hOmaVHQc47Bo-q0x6Mz2OCdh716vxofi5OC_-49x6JO22twHnhRo3fYEx5brKUg8Mkpoq4WO_-QKyPYOtci8rkIhSK3NvMbLoFc3iuUh8h60346-vAqfhPN8dNQo9Yx_cRn1i3356DgKjMMXNWU8C-hp3wxzH8t5&q={searchTerms} R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.helperbar.com/?p=mKO_AwFzXIpYRbPGr6Jy1Ks2e111hOmaVHQc47Bo-q0x6Mz2OCdh716vxofi5OC_-49x6JO22twHnhRo3fYEx5brKUg8Mkpoq4WO_-QKyPYOtci8rkIhSK3NvMbLoFc3iuUh8h60346-vAqfhPN8dNQo9Yx_cRn1i3356DgKjMMXNWU8C-hp3wxzH8t5&q={searchTerms} R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\IPS\IPSBHO.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: saaveron - {8B624B2F-A864-36E1-8B10-D4103705A0E3} - C:\ProgramData\saaveron\I_f7_Mm.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL O2 - BHO: shoPndrop - {CB0783F5-C378-C372-052D-95B5BB96A522} - C:\ProgramData\shoPndrop\QtvWNDZsZ9.dll (file missing) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file) O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [NBAgent] "c:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START O4 - HKLM\..\Run: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60 O4 - HKLM\..\Run: [beid] "C:\Program Files (x86)\Belgium Identity Card\beid35gui.exe" /startup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [BlockAndSurf] C:\Program Files (x86)\ver8BlockAndSurf\BlockAndSurf.exe O4 - HKLM\..\Run: [AnyProtect Scanner] "C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe" O4 - HKCU\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\TOPI.exe /STARTUP O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe" O4 - HKUS\S-1-5-18\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User 'Default user') O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user') O4 - Startup: Dropbox.lnk = Elly\AppData\Roaming\Dropbox\bin\Dropbox.exe O4 - Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe O4 - Global Startup: FocalFilterHelper.lnk = C:\Program Files (x86)\FocalFilter\FocalFilterHelper.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe O4 - Global Startup: Toshiba Places Icon Utility.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105 O8 - Extra context menu item: Toevoegen aan TOSHIBA Bulletin Board - res://C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra button: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-229 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-228 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll O9 - Extra button: Toon of verberg HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: c:\progra~3\browse~1\261040~1.25\{c16c1~1\browse~1.dll O23 - Service: Adobe Active File Monitor V12 (AdobeActiveFileMonitor12.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsFileAgent.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe O23 - Service: GFNEX Service (GFNEXSrv) - Unknown owner - C:\Windows\System32\GFNEXSrv.exe (file missing) O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing) O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing) O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @c:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - c:\Program Files (x86)\Nero\Update\NASvc.exe O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.6.15\NST.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing) O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 17245 bytes