Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 16:34:54, on 4-1-2018 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.1715) Boot mode: Safe mode with network support Running processes: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Marianne\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.bing.com/search?FORM=INCOH1&PC=IC05&PTAG=ICO-e23a40d0 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.bing.com/search?FORM=INCOH1&PC=IC05&PTAG=ICO-e23a40d0 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=C:\WINDOWS\SysWOW64\userinit.exe, O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll O2 - BHO: PDF Architect 4 Helper - {38279E1A-7019-40C1-B579-E99DFB3312E8} - C:\Program Files (x86)\PDF Architect 4\creator-ie-helper.dll O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security\Engine\22.5.2.15\coIEPlg.dll O2 - BHO: KESIReaderBHO - {67EC1BB4-1AC3-4B5E-9CAD-DA52013E7C31} - C:\Program Files (x86)\Kurzweil Educational Systems\Common Files\KESIReaderIE.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_45\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Adobe Acrobat Create PDF Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O2 - BHO: Microsoft OneDrive for Business Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_45\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O3 - Toolbar: PDF Architect 4 Toolbar - {23FD9C33-A9E1-48A1-8404-E5925CF1C8E1} - C:\Program Files (x86)\PDF Architect 4\creator-ie-plugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun O4 - HKLM\..\Run: [CLMLServer_For_P2G8] "C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe" O4 - HKLM\..\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe" O4 - HKLM\..\RunOnce: [AvgRemover] C:\Users\Marianne\Downloads\AVG_Remover.exe /second O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun O4 - HKCU\..\Run: [KiesPDLR.exe] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe Run O4 - HKCU\..\Run: [RGSC] C:\Program Files (x86)\Rockstar Games\Rockstar Games Social Club\RGSCLauncher.exe /silent O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [LinkPointAssist] "C:\Users\Marianne\AppData\Roaming\LinkPoint360\Bin\LinkPointAssist.exe" /minimize O4 - HKCU\..\Run: [Google Update] C:\Users\Marianne\AppData\Local\Google\Update\1.3.33.7\GoogleUpdateCore.exe O4 - HKCU\..\Run: [Google Photos Backup] "C:\Users\Marianne\AppData\Local\Programs\Google\Google Photos Backup\Google Photos Backup.exe" /autostart O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\Bluestacks\HD-Agent.exe O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe" O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Marianne\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Marianne\AppData\Local\Microsoft\OneDrive\17.3.6281.1202\amd64" O4 - HKCU\..\RunOnce: [Report] C:\AdwCleaner\AdwCleaner[C12].txt O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'NETWORK SERVICE') O4 - Startup: FacebookGamesNotifier.exe.lnk = Marianne\AppData\Local\Facebook\Games\FacebookGamesNotifier.exe O4 - Global Startup: Device Monitor 4.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\ONBttnIE.dll O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\ONBttnIELinkedNotes.dll O9 - Extra button: Marktplaats.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - adfarm.mediaplex.com/ad/ck/5026-153897-5908-1?mpre=http%3A%2F%2Fwww.marktplaats.nl (file missing) (HKCU) O9 - Extra 'Tools' menuitem: Marktplaats.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - adfarm.mediaplex.com/ad/ck/5026-153897-5908-1?mpre=http%3A%2F%2Fwww.marktplaats.nl (file missing) (HKCU) O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/NL/Core/Player/2020PlayerAX_IKEA_Win32.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{254da84d-8142-11e6-9b06-806e6f6e6963}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{40336807-bdb1-4ecd-9a87-57e50d5d495e}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{5ebbb34b-e4d8-480f-92b2-4d9ae31839ff}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{8718928d-cbeb-45ea-a621-800a9249001d}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{96a66f46-4d49-41c6-b833-ea92f8daf805}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{c682c95a-f65d-4d16-bf7a-2274312336c0}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\..\{f2434dbc-4d05-4cd9-a43a-9d62e59217bd}: NameServer = 8.8.8.8 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 8.8.8.8 O17 - HKLM\System\CS1\Services\Tcpip\..\{254da84d-8142-11e6-9b06-806e6f6e6963}: NameServer = 8.8.8.8 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 8.8.8.8 O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\WINDOWS\system32\atiesrxx.exe (file missing) O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe O23 - Service: Application Driver Auto Removal Service (01) (appdrvrem01) - Unknown owner - C:\WINDOWS\System32\appdrvrem01.exe (file missing) O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CyberLink PowerDVD 10 MS Monitor Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD10\Device\MediaServer\CLMSMonitorService.exe O23 - Service: CyberLink PowerDVD 10 MS Service - CyberLink - C:\Program Files (x86)\CyberLink\PowerDVD10\Device\MediaServer\CLMSServer.exe O23 - Service: Dropbox-update-service (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Dropbox-update-service (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\WINDOWS\system32\DbxSvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HitmanPro.Alert service (hmpalertsvc) - SurfRight B.V. - C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: KMS-R@1n - Unknown owner - C:\Windows\KMS-R@1n.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Norton Security (NS) - Symantec Corporation - C:\Program Files (x86)\Norton Security\Engine\22.5.2.15\NS.exe O23 - Service: PDF Architect 4 - pdfforge GmbH - C:\Program Files\PDF Architect 4\ws.exe O23 - Service: PDF Architect 4 CrashHandler - pdfforge GmbH - C:\Program Files\PDF Architect 4\crash-handler-ws.exe O23 - Service: PDF Architect 4 Creator - pdfforge GmbH - C:\Program Files\PDF Architect 4\creator-ws.exe O23 - Service: PDF Architect 4 Manager - © pdfforge GmbH. - C:\ProgramData\pdfforge\PDF Architect 4 Manager\PDF Architect 4\Architect Manager.exe O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Riverbed Technology, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: ShadowExplorer Service (sesvc) - www.shadowexplorer.com - C:\Program Files (x86)\ShadowExplorer\sesvc.exe O23 - Service: Silhouette Link (SilhouetteLink) - Unknown owner - C:\Program Files (x86)\Silhouette America\Silhouette Link\Resources\Resources\SPEC_LK\SilhouetteLinkServer.32.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 18018 bytes