debby71

een vriend van me heeft een recovery gedaan en bestanden teruggevonden die ik ooit gemaakt heb. Nu is het probleem dat ik deze bestanden niet open krijg . Er wordt steeds gezegd dat ik op internet moet gaan zoeken naar een programma om deze bestanden te openen. Word documenten openen in codes , ook al is aangevinkt microsoft standaard . Hoe kan ik deze documenten toch allemaal open doen ? En hoe moet ik concepten in incredimail terug opendoen die er in stonden voor de problemen begonnen , maar nu niet meer open te krijgen zijn ? Mails die ik voor de problemen ontvangen heb kan ik ook niet meer aanklikken of verwijderen ? Kan iemand mij hiermee helpen aub. Kan ondertussen al wel terug aan sommige programma 's , maar niet aan documenten.

dit is gedaan in de veilige modus ja

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 19:22:10, on 28/12/2011 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Safe mode with network support Running processes: C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Program Files\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Facemoods Search R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\bh\facemoods.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IncrediMail MediaBar Nederlands 2 - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files\DealPly\DealPlyIE.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll O2 - BHO: RewardsArcadeSuite - {B6EF6C45-5E8D-4c3b-B580-A5073261A381} - C:\Program Files\RewardsArcadeSuite\RewardsArcadeSuite.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodsTlbr.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll O3 - Toolbar: IncrediMail MediaBar Nederlands 2 Toolbar - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\ActivDriver\ActivControl2.exe O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [installIQUpdater] "C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - http://www.extrafilm.be/ImageUploader5.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game.zylom.com/activex/zylomgamesplayer.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS1\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS2\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: ExtraFilm upload service (EFUploadSrv) - Textalk AB - C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe -- End of file - 10892 bytes

Dit is het logje van malware Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Databaseversie: 911122802 Windows 6.1.7601 Service Pack 1 Internet Explorer 8.0.7601.17514 28/12/2011 18:01:14 mbam-log-2011-12-28 (18-01-14).txt Scantype: Snelle scan Objecten gescand: 174643 Verstreken tijd: 3 minuut/minuten, 43 seconde(n) Geheugenprocessen geïnfecteerd: 0 Geheugenmodulen geïnfecteerd: 0 Registersleutels geïnfecteerd: 0 Registerwaarden geïnfecteerd: 0 Registerdata geïnfecteerd: 0 Mappen geïnfecteerd: 0 Bestanden geïnfecteerd: 1 Geheugenprocessen geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Geheugenmodulen geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Registersleutels geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Registerwaarden geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Registerdata geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Mappen geïnfecteerd: (Geen kwaadaardige objecten gedetecteerd) Bestanden geïnfecteerd: c:\Users\Debby VC\AppData\Local\temp\icreinstall\cnet_restoration_zip[1].exe (PUP.Adware.Downloader) -> Quarantined and deleted successfully. ---------- Post toegevoegd om 18:07 ---------- Vorige post was om 18:02 ---------- Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 18:06:24, on 28/12/2011 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskhost.exe C:\Program Files\AVG\AVG9\avgtray.exe C:\windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Activ Software\ActivDriver\ActivControl2.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\windows\System32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Activ Software\ActivDriver\activmgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\Program Files\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Facemoods Search R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\bh\facemoods.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: IncrediMail MediaBar Nederlands 2 - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files\DealPly\DealPlyIE.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll O2 - BHO: RewardsArcadeSuite - {B6EF6C45-5E8D-4c3b-B580-A5073261A381} - C:\Program Files\RewardsArcadeSuite\RewardsArcadeSuite.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodsTlbr.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll O3 - Toolbar: IncrediMail MediaBar Nederlands 2 Toolbar - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\ActivDriver\ActivControl2.exe O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [installIQUpdater] "C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - http://www.extrafilm.be/ImageUploader5.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game.zylom.com/activex/zylomgamesplayer.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS1\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS2\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: ExtraFilm upload service (EFUploadSrv) - Textalk AB - C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe -- End of file - 11158 bytes

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 9:47:57, on 24/12/2011 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Safe mode with network support Running processes: C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Windows\helppane.exe C:\Program Files\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Analysis of program downloads scanned for viruses and spyware. R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Facemoods Search R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {87775fdb-6972-41f9-ae51-8326e38cb206} - (no file) O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: facemoods Helper - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\bh\facemoods.dll O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files\DealPly\DealPlyIE.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: (no name) - !{2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O3 - Toolbar: facemoods Toolbar - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files\facemoods.com\facemoods\1.4.17.11\facemoodsTlbr.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.18\AVG Secure Search_toolbar.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\ActivDriver\ActivControl2.exe O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [incrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - http://www.extrafilm.be/ImageUploader5.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game.zylom.com/activex/zylomgamesplayer.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS1\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O17 - HKLM\System\CS2\Services\Tcpip\..\{0A804968-333B-41CC-BBEE-4D29A372AA6E}: NameServer = 195.238.2.22 195.238.2.21 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: ExtraFilm upload service (EFUploadSrv) - Textalk AB - C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe -- End of file - 10021 bytes

computer start gewoon terug op maar al mijn documenten , afbeeldingen en programma's zoals office zijn verdwenen. Kan ik deze nog ergens terug recupereren ?

lukt dit niet omdat ik niet als administrator kan aanklikken ? Krijgt die keuze niet als ik op rechtermuisknop klik. ---------- Post toegevoegd om 19:28 ---------- Vorige post was om 19:24 ---------- ik kan gewoon op internet surfen , in de taakbalk staan allemaal witte mappen ( wat voordien programma's waren ) maar als ik die aanklik krijg ik de melding dat die niet beschikbaar zijn of verwijderd zijn . Alle bureaupictogrammen zijn ook weg en mijn gegevens ook . Geen documenten of afbeeldingen meer terug te vinden . Vrees dat dit niet meer opgelost geraakt.

dit lukt allemaal niet. heb de drie stappen doorlopen , maar krijg geen kladblok die ik kan kopiëren .

ik heb nu een vroeger herstelpunt genomen , de computer herstart dan met het welkom scherm van windows maar daarna heb ik terug een zwart scherm . Ik krijg weer de melding : ongeldig URI : de indeling van de URI kan niet worden bepaald. Als ik op ok druk staat er foutmelding 0x8000ffff

die melding komt meteen na het opstarten ja . Ik heb wel internet want kan messenger opendoen .

ja dit lukt , heb systeemherstel gedaan maar geeft aan dat er geen URL verbinding is

Heb vanmorgen mijn computer opgezet. Kreeg een zwart scherm ,werkbalk onderaan en msn kon ik ook aanmelden. Geen windows meer , als ik op start ga staan er blijkbaar geen programma's meer op de computer . Kan ook nergens bureau assecoires vinden om systeemherstel te doen . Wie kan mij helpen. Sta in het onderwijs en al mijn schoolwerk staat hierop . Zijn die documenten nog te redden ?