cindy1978
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cindy1978's prestaties
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hij doet het weer! woehoe! dankuwel!!
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nee,lukt nog altijd niet...
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Kan ik nog iets doen?
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Er komt een bericht met: 'Kan de Diagnostic Policy Service-service op Lokale computer niet starten. Fout 5: Toegang geweigerd' Hij was idd gestopt én stond op automatisch.
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nog steeds hetzelfde probleem :-(
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[ATTACH]34679[/ATTACH] AdwCleaner[S0].txt
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[ATTACH]34676[/ATTACH] zoek-results.log
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[ATTACH]34653[/ATTACH] zoek-results.log
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in het netwerkcentrum staat: 'afhankelijkheidsservice of groep kan niet worden gestart' ...
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Hallo, het probleem is dat mijn laptop geen verbinding met internet krijgt, en bij probleemoplosser verschijnt: 'Service diagnostics policy wordt niet uitgevoerd' ik hebhier op't forum gezocht en reeds alles geprobeerd wat beschreven staat bij het topic van mini (7 juni 2013),maar zonder resultaat... in bijlage vind u het gevraagde logje. alvast bedankt![ATTACH]34637[/ATTACH] log.txt
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Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 14:56:56, on 12/08/2014 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17207) Boot mode: Normal Running processes: C:\Program Files (x86)\Windows Live\Family Safety\fsui.exe C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe C:\Users\c-jay\AppData\Local\Facebook\Update\FacebookUpdate.exe C:\Users\c-jay\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Users\c-jay\AppData\Roaming\Spotify\spotify.exe C:\Windows\winlogin.exe C:\Program Files (x86)\SurveilStar\OControl3.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe C:\Program Files (x86)\AVG\AVG2013\avgui.exe C:\Program Files (x86)\AVG Secure Search\vprot.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyHelper.exe C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyHelper.exe C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyHelper.exe C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyHelper.exe C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyHelper.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer! R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.be/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer! R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer! R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: Toolbar BHO - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39bar.dll O2 - BHO: VideoPlayerV3beta374 - {2b2798ef-c931-4a3b-b51a-baaa1bfe6593} - C:\Program Files (x86)\VideoPlayerV3\VideoPlayerV3beta374\ie\VideoPlayerV3beta374.dll O2 - BHO: MediaViewV1alpha1646 - {320b278d-d966-4908-840c-4d91b5632b67} - C:\Program Files (x86)\MediaViewV1\MediaViewV1alpha1646\ie\MediaViewV1alpha1646.dll O2 - BHO: MediaViewV1alpha9357 - {4e4143a5-b4f4-42dd-b32d-822553c432a1} - C:\Program Files (x86)\MediaViewV1\MediaViewV1alpha9357\ie\MediaViewV1alpha9357.dll O2 - BHO: AmiExt IE plugin - {5A60B6BB-FA81-4EFA-AB9C-A820E2143736} - C:\Program Files (x86)\AmiExt\flashEnhancer\ie\AmiBho.dll O2 - BHO: MediaPlayerV1alpha111 - {5aa230b3-88e7-4d81-b4bf-83f1a6babbd7} - C:\Program Files (x86)\MediaPlayerV1\MediaPlayerV1alpha111\ie\MediaPlayerV1alpha111.dll O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\coIEPlg.dll O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\IPS\IPSBHO.DLL O2 - BHO: Search Assistant BHO - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll O2 - BHO: MediaBuzzV1mode7625 - {8ed106f8-b076-481d-8e7a-4b81e11592d1} - C:\Program Files (x86)\MediaBuzzV1\MediaBuzzV1mode7625\ie\MediaBuzzV1mode7625.dll O2 - BHO: Aanmeldhulp voor Microsoft-account - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.7.644\AVG Secure Search_toolbar.dll O2 - BHO: MediaWatchV1home5213 - {b811c8bc-5799-4377-a71f-dd0067c9b883} - C:\Program Files (x86)\MediaWatchV1\MediaWatchV1home5213\ie\MediaWatchV1home5213.dll O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\coIEPlg.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.7.644\AVG Secure Search_toolbar.dll O3 - Toolbar: MapsGalaxy - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe O4 - HKLM\..\Run: [beid] "C:\Program Files (x86)\Belgium Identity Card\beid35gui.exe" /startup O4 - HKLM\..\Run: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h O4 - HKLM\..\Run: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe O4 - HKLM\..\Run: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe O4 - HKLM\..\Run: [winlogin] "C:\windows\winlogin.exe" O4 - HKCU\..\Run: [Facebook Update] "C:\Users\c-jay\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver O4 - HKCU\..\Run: [skyDrive] "C:\Users\c-jay\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\c-jay\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" O4 - HKCU\..\Run: [NextLive] C:\Windows\SysWOW64\rundll32.exe "C:\Users\c-jay\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l O4 - HKCU\..\Run: [Google Update] "C:\Users\c-jay\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [spotify] "C:\Users\c-jay\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart O4 - HKCU\..\Run: [winlogin] "C:\Windows\winlogin.exe" O4 - HKCU\..\RunOnce: [uninstall C:\Users\c-jay\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64] C:\Windows\system32\cmd.exe /q /c rmdir /s /q "C:\Users\c-jay\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64" O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: SurveilStar V3 Service Controller.lnk = C:\Program Files (x86)\SurveilStar\OControl3.exe O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe O9 - Extra button: PokerStars.be - {878AC5FC-BE78-4bae-896C-7F75B790A71E} - C:\Program Files (x86)\PokerStars.BE\PokerStarsUpdate.exe (file missing) O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing) O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing) O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.7\ViProtocol.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: O23 - Service: Windows Helper Service (.Winhlpsvr) - SurveilStar Inc. - C:\Program Files (x86)\Common Files\System\winrdgv3.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: MapsGalaxyService (MapsGalaxy_39Service) - COMPANYVERS_NAME - C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.1.0.28\ccSvcHst.exe O23 - Service: OCULAR V3 MAILREPORT (OMAILREPORT) - - C:\Program Files (x86)\SurveilStar\OMailRpt.exe O23 - Service: SurveilStar SERVER (OSERVER3) - - C:\Program Files (x86)\SurveilStar\OServer3.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: vToolbarUpdater18.1.7 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\ToolbarUpdater.exe O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 17254 bytes
OVER ONS
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