CPU op 100% zonder programma's die draaien

MrJones · 12 januari 2011

Hallo,

Ik heb sinds gisteren problemen met mijn computer. De beide cores van mijn cpu springen zeer onregelmatig op 100% en blijven daar dan enkele minuten staan. Tijdens lijkt het alsof heel mijn pc aan het laggen is en kan ik zo goed als niets doen. Ik heb systeemherstel al uitgeprobeerd (werkte niet, gaf een foutmelding), geprobeerd om iets te veranderen aan mijn grafische kaart (dacht eerst dat het daaraan lag), via speedfan de ventilators aanpassen, SMART info van HDD laten analyseren (blijkt dat er daar ook vanalles mis is) etc... Ik draai Windows 7 met een pentium dual-core T4300, 4 gig ram, hd mobility radeon met 1 gig ram en een HDD van 320gig. Het is een laptop van misschien een jaar oud.

Dit is zeer frustrerend aangezien ik aan het studeren ben en ik mijn computer intensief gebruik voor te studeren. Zo een probleem kan ik momenteel wel missen als kiespijn!

Is er iemand die me kan helpen?

Asus · 12 januari 2011

Hallo,

ik zou alvast beginnen met een HiJackThis-log in een volgend bericht te plakken, zodat een expert dat hier kan bekijken.

Maak een screenshot van Windowstaakbeheer, waarbij de processen met het meeste CPU bovenaan staan en zet dit ook in een volgend bericht.

Grtjs.

MrJones · 12 januari 2011

Alvast bedankt!

Hier het HijackThis logje:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 19:05:23, on 12/01/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16700)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Steam\Steam.exe

C:\Program Files (x86)\MagicDisc\MagicDisc.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Mouse Driver\StartAutorun.exe

C:\Program Files (x86)\Citrix\ICA Client\concentr.exe

C:\Program Files (x86)\Mouse Driver\KMConfig.exe

C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe

C:\Program Files (x86)\Mouse Driver\KMProcess.exe

C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_BE&c=94&bd=Pavilion&pf=cnnb

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2088433

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_BE&c=94&bd=Pavilion&pf=cnnb

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ${URL_STARTPAGE}

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=C:\Windows\SysWOW64\userinit.exe,

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.7.16.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\IPSBHO.DLL

O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)

O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

O4 - HKLM\..\Run: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files (x86)\Mouse Driver\StartAutorun.exe KMConfig.exe

O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup

O4 - HKLM\..\Run: [D-Link SharePort] C:\Program Files (x86)\D-Link\SharePort\SharePort.exe -mini

O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

O4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')

O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe

O8 - Extra context menu item: &D&ownload &met BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload alle video met BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload alles met BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: Download all by YouTube Robot - C:\Program Files (x86)\YouTubeRobot\downall.htm

O8 - Extra context menu item: Download by YouTube Robot - C:\Program Files (x86)\YouTubeRobot\downlink.htm

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.7.16.dll/206 (file missing)

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files (x86)\Mouse Driver\KMWDSrv.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 12174 bytes

En dit zijn de screenshots van het taakbeheer. Op de foto's staat de cpu nu toevallig niet op 100%, maar het heeft ongeveer wel 20m geduurd eer ik alles had opgeslagen wegens constante haperingen etc.

Greetz

MrJones

Edit: nogal kleine fotos via directe upload

http://img203.imageshack.us/i/taakbeheer2.png/

http://img211.imageshack.us/i/taakbeheer1.png/

12 januari 2011 aangepast door MrJones

MrJones · 12 januari 2011

Nog even de SMART gegevens van mijn harde schijf:

Your hard disk is a ST9320423AS with firmware 0003HPM1.

The average temperature for this hard disk is 39C (MIN=28C MAX=50C) and yours is 41C.

Your hard disk's S.M.A.R.T. attributes are now being analyzed and a full report about the reliability, health and status of your hard disk is generated:

Your hard disk is not below any attribute threshold. This is good.

Your hard disk was never below any attribute threshold. This is good.

Your hard disk is now being compared to real data used to define normal values for your specific hard disk model. This way, the analysis can automatically use proper operating ranges. The images give you an idea of how each attribute is within such range. Current and raw values are shown for easier reference for experienced users. There are 3001 hard disk models in the current archive.

Attribute Current Raw Overall

Raw Read Error Rate

84

139322085

Watch Warning: Raw Read Error Rate is below the average limits (105-119).

Spin Up Time

97

0

Normal

Start/Stop Count

99

1169

Normal

Reallocated Sector Count

94

126

Watch Warning: Reallocated Sector Count is below the average limits (100-100).

Seek Error Rate

65

14 887 -28211

Normal

Power On Hours Count

97

2887

Normal

Spin Retry Count

100

0

Very good

Power Cycle Count

99

1130

Normal

Unknown attribute 183

100

0

Very good

End To End Error Count

100

0

Very good

Reported Uncorrectable Errors

1

2154

Watch Warning: Reported Uncorrectable Errors is below the average limits (50-100).

Command Time Out

100

6

Very good

High Fly Writes

100

0

Very good

Airflow Temperature

59

9 10519 41

Good

GSense Error Rate

100

0

Very good

Power Off Retract Count

100

14

Very good

Load Cycle Count

78

44454

Watch Warning: Load Cycle Count is below the average limits (79-100).

Hardware ECC Recovered

56

139322085

Good

Reallocated Event Count

94

126

Watch Warning: Reallocated Event Count is below the average limits (100-100).

Current Pending Sector

100

21

Very good

Offline Uncorrectable Sector Count

100

0

Very good

Ultra DMA CRC Error Rate

200

0

Very good

Free fall protection

100

0

Very good

NOTE: not all warnings are reflected on fitness and performance overall values as relevancy is based upon the settings from the hard disk manufacturer who is the best entity deputed to define such relationships.

NOTE : your hard disk has 126 reallocated sectors (this value is very large and your hard disk should be replaced). Hard disks do have spare sectors (usually from 256 up to 1024) used to replace bad ones. This remapping operation is transparent to the end user. Anyway, this can lead to degradated performances (because remapped sectors are in different places of the disk than the original ones and the head needs additional moving). If reallocated sectors grow over time, you might encounter some serious troubles. A backup of the most important data is suggested anyway.

NOTE : your hard disk has 21 pending sectors. Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.

The overall fitness for this drive is 68%.

The overall performance for this drive is 71%.

Gisteren stond fitness nog op 71% :s

12 januari 2011 aangepast door MrJones

kweezie wabbit · 13 januari 2011

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc stop "AMD External Events Utility"

Druk op Enter.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc delete "AMD External Events Utility"

Druk op Enter.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc stop hpsrv

Druk op Enter.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc delete hpsrv

Druk op Enter.

Start Hijackthis op. Ben je gebruiker van Vista of windows 7 kies dan voor “Run as administrator" of "Uitvoeren als administrator".

Selecteer “Do a system scan only”. Selecteer alleen de items die hieronder zijn genoemd:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSour...ctid=CT2088433

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = ${URL_SEARCHPAGE}

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ${URL_STARTPAGE}

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)

O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.7.16.dll/206 (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

Klik op 'Fix checked' om de items te verwijderen.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

MrJones · 13 januari 2011

Malwarebytes' Anti-Malware 1.50.1.1100

Malwarebytes

Databaseversie: 5511

Windows 6.1.7600 (Safe Mode)

Internet Explorer 8.0.7600.16385

13/01/2011 15:43:47

mbam-log-2011-01-13 (15-43-47).txt

Scantype: Snelle scan

Objecten gescand: 160126

Verstreken tijd: 2 minuut/minuten, 17 seconde(n)

Geheugenprocessen geïnfecteerd: 0

Geheugenmodulen geïnfecteerd: 0

Registersleutels geïnfecteerd: 4

Registerwaarden geïnfecteerd: 0

Registerdata geïnfecteerd: 0

Mappen geïnfecteerd: 0

Bestanden geïnfecteerd: 1

Geheugenprocessen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Registersleutels geïnfecteerd:

HKEY_CLASSES_ROOT\AppID\{11C27351-716B-4052-9361-E3B0A3F8221C} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\AppID\MenuButtonIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registerwaarden geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Registerdata geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Mappen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Bestanden geïnfecteerd:

c:\Users\nitpicker\downloads\xvidsetup.exe (Adware.HotBar) -> Quarantined and deleted successfully.

Hijackthis

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:58:17, on 13/01/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16700)

Boot mode: Safe mode with network support

Running processes:

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP Consumer | MSN

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP Consumer | MSN