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Kan niet Windows Update uitvoeren + crashes.


Asdu

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Help kan iemand mij met deze probleem helpen.

Ik heb een x64 HP Pavilion dv7 notebook Intel Core i7 Q720 met 8 GB RAM geheugen met Windows 7 Professional als versie.

Ik kan geen windows update uitvoeren en mijn laptop crasht de laatste tijd heel vaak( bluescreens, scherm valt opeens stil waardoor ik dus op uit-knop moet drukken, plotse shut-downs zomaar....). Kan iemand mij met al deze problemen helpen?.

Hieronder vind je een paar screenshots van het Windows Update probleem.

http://img845.imageshack.us/img845/479/110521180209.png

Windows-Update Service is nochtans wel aan! Ik heb het al eens laten herstarten/ stoppen en opnieuw starten.

http://img101.imageshack.us/img101/843/110521174634.png

Computerinformatie

http://img715.imageshack.us/img715/264/110521174651.png

Geschiedenis van updates is leeg?!

http://img26.imageshack.us/img26/4614/110521174701.png

Laatste updates waren in 2010!

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De kans is groot dat spyware of virussen de boel ophoudt.

Volg onderstaande procedure:

Download HijackThis.

Klik bij "HijackThis Downloads" op "Installer".

Bestand HijackThis.msi opslaan. Daarna kiezen voor "uitvoeren".

Hijackthis wordt nu op je PC geïnstalleerd, een snelkoppeling wordt op je bureaublad geplaatst.

Klik op de snelkoppeling om HijackThis te starten

Klik ofwel op "Do a systemscan and save a logfile", ofwel eerst op "Scan" en dan op "Savelog".

Er opent een kladblokvenster, hou gelijktijdig de CTRL en A-toets ingedrukt, nu is alles geselecteerd. Hou gelijktijdig de CTRL en C-toets ingedrukt, nu is alles gekopieerd. Plak nu het HJT logje in je bericht door CTRL en V-toets.

Krijg je een melding ""For some reason your system denied writing to the Host file ....", klik dan gewoon door op de OK-toets.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

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Bedankt voor de snelle advies. Ik heb al gecheckt bij services dinges. Dit heb ik bij mijn eerste post al gezegd -.-. Ik zal het advies van Kurtt volgen.

Logje hieronder. Wat ik raar vind is dat er Internet Explorer dinges tussenzitten. Ik gebruik helemaal geen IE ik gebruik Chrome .

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 21:34:46, on 21/05/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Users\Windows\AppData\Local\Google\Update\1.3.21.53\GoogleCrashHandler.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\AVG\AVG10\avgtray.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/2

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/2

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/HPCON/2

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {87775fdb-6972-41f9-ae51-8326e38cb206} - (no file)

F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: HP SimplePass Identity Protection Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\dpotspluginie8.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Windows\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: ClickPotato - {B58926D6-CFB0-45d2-9C28-4B5A0F0368AE} - C:\Program Files (x86)\ClickPotatoLite\bin\10.0.659.0\ClickPotatoLiteSABHO.dll (file missing)

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://www.battlefieldheroes.com/static/updater/BFHUpdater_5.0.67.0.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: ASP.NET-statusservice (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe

O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 12150 bytes

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Maar Internet Explorer staat wel op je pc en heeft een aantal basis- en standaardinstellingen.

Deze worden ook hernomen in het logje maar dat niets om je zorgen over te maken.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc stop aspnet_state

Druk op Enter.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc delete aspnet_state

Druk op Enter.

Start Hijackthis op. Ben je gebruiker van Vista of windows 7 kies dan voor “Run as administrator" of "Uitvoeren als administrator".

Selecteer “Do a system scan only”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {87775fdb-6972-41f9-ae51-8326e38cb206} - (no file)

Klik op 'Fix checked' om de items te verwijderen.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

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Ik heb alles gedaan wat je zei en alles verliep prima. Er werden 30 foute bestanden verwijderd en dan zonder probleem opnieuw gestart. Windows Update nog altijd niet

Hijack Log (na het herstarten):

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 18:51:58, on 22/05/2011

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Users\Windows\AppData\Local\Google\Update\1.3.21.53\GoogleCrashHandler.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\AVG\AVG10\avgtray.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Windows\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = HP | MSN

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: HP SimplePass Identity Protection Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\dpotspluginie8.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Windows\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://www.battlefieldheroes.com/static/updater/BFHUpdater_5.0.67.0.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: ASP.NET-statusservice (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe

O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_1c0e2d1db9f5b08e\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 11590 bytes

-----------------------------------------------------------------------------------------------------------------------------

Malware log (Voor het herstarten): 30 problemen gevonden

Malwarebytes' Anti-Malware 1.50.1.1100

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 6641

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

22/05/2011 18:47:50

mbam-log-2011-05-22 (18-47-50).txt

Scan type: Quick scan

Objects scanned: 171029

Time elapsed: 2 minute(s), 26 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 23

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 6

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{1602F07D-8BF3-4c08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{C55CA95C-324B-451c-B2D2-6E895AA75FEC} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{30B15818-E110-4527-9C05-46ACE5A3460D} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\ClickPotatoLiteAX.info.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\ClickPotatoLiteAX.info (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1602F07D-8BF3-4C08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{7A3D6D17-9DD5-4C60-8076-D1784DABAF8C} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{814BAA91-DC22-4350-87D6-0C86E93F7F08} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{419EDA30-6DFF-432C-B534-E15D899ABEE4} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\MenuButtonIE.ButtonIE (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{AC6D819E-AA8F-4418-A3BB-D165C1B18BB5} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\ClickPotatoLiteAX.UserProfiles.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\ClickPotatoLiteAX.UserProfiles (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AC6D819E-AA8F-4418-A3BB-D165C1B18BB5} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{69725738-CD68-4f36-8D02-8C43722EE5DA} (Adware.Hotbar) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\AppID\MenuButtonIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\ClickPotatoLite@ClickPotatoLite.com (Adware.ClickPotato) -> Value: ClickPotatoLite@ClickPotatoLite.com -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

c:\programdata\2aca5cc3-0f83-453d-a079-1076fe1a8b65 (Adware.Seekmo) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\Users\Windows\AppData\Roaming\clickpotatolite (Adware.ClickPotato) -> Quarantined and deleted successfully.

Files Infected:

c:\programdata\clickpotatolitesa\clickpotatolitesa.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa\clickpotatolitesaabout.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa\clickpotatolitesaau.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa\clickpotatolitesaeula.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa\clickpotatolitesa_hpk.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.

c:\programdata\clickpotatolitesa\clickpotatolitesa_kyf.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.

-----------------------------------------------------------------------------------------------------------------------------------

Malware log (Na het herstarten):

Malwarebytes' Anti-Malware 1.50.1.1100

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 6641

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

22/05/2011 18:56:38

mbam-log-2011-05-22 (18-56-38).txt

Scan type: Quick scan

Objects scanned: 171001

Time elapsed: 2 minute(s), 49 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Link naar reactie
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Dit ziet er al goed uit.

Nog een toemaatje.

Download ComboFix van één van deze locaties:

Link 1

Link 2

* BELANGRIJK !!! Sla ComboFix.exe op je Bureaublad op

  • Schakel alle antivirus- en antispywareprogramma's uit, want anders kunnen ze misschien conflicteren met ComboFix. Hier is een handleiding over hoe je ze kan uitschakelen:
    Klik hier
    Als het je niet lukt om ze uit te schakelen, ga dan gewoon door naar de volgende stap.
  • Dubbelklik op ComboFix.exe en volg de meldingen op het scherm.
  • ComboFix zal controleren of dat de Microsoft Windows Recovery Console reeds is geïnstalleerd.
    **Let op: Als de Microsoft Windows Recovery Console al is geïnstalleerd, dan krijg je de volgende schermen niet te zien en zal ComboFix automatisch verder gaan met het scannen naar malware.
  • Volg de meldingen op het scherm om ComboFix de Microsoft Windows Recovery Console te laten downloaden en installeren.

cf-rc-auto.jpg

Je krijgt de volgende melding te zien wanneer ComboFix de Microsoft Windows Recovery Console succesvol heeft geïnstalleerd:

rc-auto-done.jpg

Klik op Ja om verder te gaan met het scannen naar malware.

Wanneer ComboFix klaar is, zal het het een logbestand voor je maken. Post de inhoud van dit logbestand (te vinden als C:\ComboFix.txt) in je volgende bericht.

Indien je problemen hebt bij het uitvoeren van ComboFix, gelieve dit te melden.

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