mappen zijn snelkoppelingen geworden

osj · 18 oktober 2011

Hi All,

2 problemen eigenlijk

1. De mappen op mijn externe hardeschijf zijn opeens snelkoppelingen geworden

2. Ik heb Malware Byte geinstaleerd maar hij blijft elke keer een nieuw setup scherm geven alsof ik het nog niet geinstaleerd heb. Wie o wie kan helpen

hier onder hjackthis logje

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 22:55:01, on 18-10-2011

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe

C:\Windows\System32\SvcHost.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Microsoft LifeCam\MSCamS32.exe

C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\svchost.exe

C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe

C:\Program Files\Logitech\SetPointP\SetPoint.exe

C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe

C:\Program Files\Citrix\ICA Client\concentr.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\DAEMON Tools Lite\DTLite.exe

C:\Program Files\Citrix\ICA Client\wfcrun32.exe

C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe

C:\Program Files\iTunes\iTunes.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Windows\system32\conhost.exe

c:\Program Files\Microsoft Silverlight\4.0.60831.0\agcp.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: BullGuard Safe Browsing - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIEBHO.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [bullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe" -boot

O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming

O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun

O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKLM\..\RunOnce: [innoSetupRegFile.0000000001] "C:\Windows\is-ESTCJ.exe" /REG /REGSVRMODE

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: bglink - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIEBHO.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - AppInit_DLLs: BgGamingMonitor.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: BgRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BullGuard behavioural detection service (BsBhvScan) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe

O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe

O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

O23 - Service: Windows Presentation Foundation Font Cache 4.0.0.0 (WPFFontCache_v0400) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe (file missing)

--

End of file - 10562 bytes

Kurtt · 18 oktober 2011

Beide problemen hebben waarschijnlijk met een virus of meerdere virussen te maken. Een malware specialist zal je logje nakijken. Even geduld.

kape · 18 oktober 2011

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc stop WPFFontCache_v0400

Druk op Enter.

Ga naar Start – Uitvoeren/Zoekopdracht en tik in: sc delete WPFFontCache_v0400

Druk op Enter.

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O4 - HKLM\..\RunOnce: [innoSetupRegFile.0000000001] "C:\Windows\is-ESTCJ.exe" /REG /REGSVRMODE

Klik op 'Fix checked' om de items te verwijderen.

Verwijder dezee map (indien nog aanwezig) : C:\Program Files\Ask.com

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

osj · 19 oktober 2011

Beide problemen blijven helaas bestaan

tevens 2 regels in hjackthis zijn niet verwijderd. Graag een nieuwe oplossing als jullie die weten.

zie hier me 2 nieuwe logjes:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 14:27:00, on 19-10-2011

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe

C:\Windows\System32\SvcHost.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Microsoft LifeCam\MSCamS32.exe

C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\Explorer.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe

C:\Program Files\Logitech\SetPointP\SetPoint.exe

C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe

C:\Program Files\Citrix\ICA Client\concentr.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\DAEMON Tools Lite\DTLite.exe

C:\Program Files\Citrix\ICA Client\wfcrun32.exe

C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe

C:\Program Files\NewsLeecher\newsLeecher.exe