Laptop werkt traag na verwijderen System Fix

Hillytom · 24 december 2011

Beste;

Heb na 2 dagen proberen uiteindelijk System Fix van mijn computer gekregen.

Alle problemen zijn echter niet van de baan: Computer werkt/reageert zeertraag, loopt soms vast met foutmelding "windows verkenner werkt nietmeer". Internetbrowser loopt soms vast maar na een tijdje werkt het welgoed. Heb eerst wat ruimte gemaakt op HD door programmas te verwijderen en heb nu Pc Tools Spyware Doctor met antivirus lopen.

Wie kan mij aub helpen?

Hier een log van HijackThis

Mvg ;

Tom

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 14:04:09, on 24/12/2011

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\explorer.exe

C:\Program Files\PC Tools\PC Tools Security\pctsGui.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, nieuws en entertainment vind je op MSN.nl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: PC Tools Browser Defender - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll

O2 - BHO: IE5BarLauncherBHO Class - {78F3A323-798E-4AEA-9A57-88F4B05FD5DD} - C:\Program Files\StartSearch plugin\ssBarLcher.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Wincore Mediabar - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\ToolBar\wincorebsdtx.dll

O3 - Toolbar: Sopcast Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: SMART Sync - {8E1233B3-485A-4E51-B77E-9E075A68C588} - C:\Program Files\SMART Technologies\Classroom Teacher\Sync Teacher\SyncIEToolbar.dll

O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\prxtbVuz0.dll

O3 - Toolbar: Wincore Mediabar - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\ToolBar\wincorebsdtx.dll

O3 - Toolbar: StartSearchToolBar - {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - C:\Program Files\StartSearch plugin\ssBarLcher.dll

O3 - Toolbar: PC Tools Browser Defender - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools\PC Tools Security\BDT\PCTBrowserDefender.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Dvd- of cd-deling] "C:\Program Files\Dvd- of cd-deling\ODSAgent.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\PC Tools\PC Tools Security\pctsGui.exe" /hideGUI

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [spyware Doctor with AntiVirus] C:\Users\Cindy Cottenjé\Desktop\iexplorer.exe.exe -min

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Afbeelding verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Pagina verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://.get.adobe.com

O15 - Trusted Zone: Adobe

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - AppInit_DLLs: C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\datamngr.dll C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\IEBHO.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Planner voor Automatische LiveUpdate (Automatic LiveUpdate Scheduler) - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\PC Tools\PC Tools Security\BDT\BDTUpdateService.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: ExtraFilm upload service (EFUploadSrv) - Textalk AB - C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe

O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: SAMSUNG KiesAllShare Service (KiesAllShare) - Unknown owner - C:\Program Files\Samsung\Kies\WiselinkPro\WiselinkPro.exe (file missing)

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\system32\NLSSRV32.EXE

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

O23 - Service: Response-hardware (Response Hardware) - SMART Technologies - C:\Program Files\SMART Technologies\Classroom Teacher\ResponseHardwareService.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\PC Tools\PC Tools Security\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\PC Tools\PC Tools Security\pctsSvc.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\PC Tools\PC Tools Security\TFEngine\TFService.exe

O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--

End of file - 9925 bytes

kape · 24 december 2011

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: IE5BarLauncherBHO Class - {78F3A323-798E-4AEA-9A57-88F4B05FD5DD} - C:\Program Files\StartSearch plugin\ssBarLcher.dll

O2 - BHO: Wincore Mediabar - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\ToolBar\wincorebsdtx.dll

O3 - Toolbar: Sopcast Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\prxtbVuz0.dll

O3 - Toolbar: Wincore Mediabar - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\ToolBar\wincorebsdtx.dll

O3 - Toolbar: StartSearchToolBar - {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - C:\Program Files\StartSearch plugin\ssBarLcher.dll

O4 - HKCU\..\Run: [spyware Doctor with AntiVirus] C:\Users\Cindy Cottenjé\Desktop\iexplorer.exe.exe –min

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

O15 - Trusted Zone: http://.get.adobe.com

O15 - Trusted Zone: Adobe

O20 - AppInit_DLLs: C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\datamngr.dll C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\IEBHO.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

Klik op 'Fix checked' om de items te verwijderen.

Verwijder Ask Toolbar of Ask.com via Software (indien aanwezig) of verwijder anders volgende vetgedrukte map C:\Program Files\Ask.com

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

Hillytom · 24 december 2011

Kape ;

Bedankt voor de snelle reply!!!!!

Is nu een Malwarebyte scan aan het doen...

zal zo rap mogelijk de log's posten

Hillytom · 24 december 2011

Bij deze Mbam log :

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Databaseversie: 911122403

Windows 6.0.6002 Service Pack 2

Internet Explorer 9.0.8112.16421

24/12/2011 15:01:06

mbam-log-2011-12-24 (15-01-06).txt

Scantype: Snelle scan

Objecten gescand: 178631

Verstreken tijd: 6 minuut/minuten, 29 seconde(n)

Geheugenprocessen geïnfecteerd: 0

Geheugenmodulen geïnfecteerd: 0

Registersleutels geïnfecteerd: 8

Registerwaarden geïnfecteerd: 0

Registerdata geïnfecteerd: 2

Mappen geïnfecteerd: 0

Bestanden geïnfecteerd: 0

Geheugenprocessen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Registersleutels geïnfecteerd:

HKEY_CLASSES_ROOT\CLSID\{7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{BB7256DD-EBA9-480B-8441-A00388C2BEC3} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{78F3A323-798E-4AEA-9A57-88F4B05FD5DD} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{78F3A323-798E-4AEA-9A57-88F4B05FD5DD} (PUP.VShareRedir) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{78F3A323-798E-4AEA-9A57-88F4B05FD5DD} (PUP.VShareRedir) -> Quarantined and deleted successfully.

Registerwaarden geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Registerdata geïnfecteerd:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Mappen geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

Bestanden geïnfecteerd:

(Geen kwaadaardige objecten gedetecteerd)

en nieuw Hijackthis log :

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:14:26, on 24/12/2011

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE