Laptop gaat sloom

tim521 · 8 maart 2012

Beste,

Een laptop van een kennis gaat zeer traag,

Hier een logje van hem:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 22:22:57, on 8-3-2012

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18999)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\PLFSetI.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Acer\Acer Bio Protection\PdtWzd.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe

C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe

C:\Program Files\Real\RealPlayer\Update\realsched.exe

C:\Program Files\BearShare Applications\MediaBar\Datamngr\datamngrUI.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\vsnp2uvc.exe

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\System32\p2phost.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\explorer.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Rinus\Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Woofi

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = YouTube - Broadcast Yourself.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo! UK

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Woofi

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Woofi

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: MediaBar - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~1\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: Softonic-Eng7 - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\IEBHO.dll

O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)

O2 - BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVDV.dll (file missing)

O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\ToolBar\searchqudtx.dll

O2 - BHO: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\tbElf0.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll

O3 - Toolbar: MediaBar - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~1\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

O3 - Toolbar: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\tbElf0.dll (file missing)

O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVDV.dll (file missing)

O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\ToolBar\searchqudtx.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

O4 - HKLM\..\Run: [eAudio] "C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [bkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"

O4 - HKLM\..\Run: [WarReg_PopUp] C:\Program Files\Acer\WR_PopUp\WarReg_PopUp.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE

O4 - HKLM\..\Run: [ZPdtWzdVitaKey MC3000] "C:\Program Files\Acer\Acer Bio Protection\PdtWzd.exe" show

O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"

O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\DATAMN~1.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe

O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe

O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [CollaborationHost] C:\Windows\system32\p2phost.exe -s

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

O9 - Extra button: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe

O9 - Extra 'Tools' menuitem: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe

O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: c:\progra~1\bearsh~1\mediabar\datamngr\datamngr.dll c:\progra~1\bearsh~1\mediabar\datamngr\iebho.dll

O20 - Winlogon Notify: AWinNotifyVitaKey MC3000 - C:\Program Files\Acer\Acer Bio Protection\WinNotify.dll

O20 - Winlogon Notify: spba - C:\Program Files\Common Files\SPBA\homefus2.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe

O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe

O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE

O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files\LogMeIn Hamachi\hamachi-2.exe

O23 - Service: iGroupTec Service (IGBASVC) - Unknown owner - C:\Program Files\Acer\Acer Bio Protection\BASVC.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

--

End of file - 11286 bytes

clarkie · 9 maart 2012

De experts (Kape en kweezie wabbit) zijn verwittigd, zodra ze online zijn helpen ze je verder.

kape · 9 maart 2012

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Woofi

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Woofi

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Woofi

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: MediaBar - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~1\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

O2 - BHO: Softonic-Eng7 - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\IEBHO.dll

O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)

O2 - BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVDV.dll (file missing)

O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\ToolBar\searchqudtx.dll

O2 - BHO: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\tbElf0.dll (file missing)

O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dll

O3 - Toolbar: MediaBar - {0974BA1E-64EC-11DE-B2A5-E43756D89593} - C:\PROGRA~1\BEARSH~1\MediaBar\ToolBar\BearshareMediabarDx.dll

O3 - Toolbar: Elf 1.15 Toolbar - {b9d63c58-90cc-428b-8d3b-cbb88eb07e7e} - C:\Program Files\Elf_1.15\tbElf0.dll (file missing)

O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\tbDVDV.dll (file missing)

O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\ToolBar\searchqudtx.dll

O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\BEARSH~1\MediaBar\Datamngr\DATAMN~1.EXE

O20 - AppInit_DLLs: c:\progra~1\bearsh~1\mediabar\datamngr\datamngr.dll c:\progra~1\bearsh~1\mediabar\datamngr\iebho.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

tim521 · 9 maart 2012

nieuw Hijackthis log: