webcam werkt niet en laptop speelt geen geluid

[tessloo]

Wat er is gebeurt weet ik niet maar de webcam van mijn laptop werkt niet meer.

Ook heeft 't geluid het laten afweten.

Betreft een laptop van dell (vostro1520)

Als ik deze opstart heb ik een popup met als titel:

"oem13mon.exe"

waarin vermeld word:

"ongeldige installatiekopie c:\windows\sustem32\ksuser.dll is niet geschikt voor windows of het bevat een fout. Probeer opnieuw op te starten ...."

vervolgens een popup met de vermelding:

"Live!Cam Console Auto Launcher werkt niet meer"

1. Online naar een oplossing zoeken

2. Programma sluiten

iemand een idee wat dit zou kunnen zijn.

alvast bedankt

9 juni 2012 aangepast door tessloo

[Asus]

Wat er is gebeurt weet ik niet

Hoe lang heb je dit probleem reeds ?...

In je vorige topic liet je weten dat je je harde schijf ging vervangen, werd de laptop recent geherinstalleerd ?...

Met welke Windows-versie werk je ?...

[tessloo]

twee weken geleden bleef de laptop telkens opnieuw opstarten.

Er zit nog geen andere schijf in. Ik zou deze willen vervangen nav een aantal crashes

Via Dell support center zijn er een aantal crashgebeurtenissen van het besturingssysteem te zien.

volgende melding staat er: "er is opnieuw opgestart na een foutencontrole. Foutencontrole 0x000000000a,0x000000002.....). Er is een dump opgeslagen in C:Windows\MEMORY.DMP."

Sinds toen is de webcam en het geluid weggevallen

Besturingsysteem Microsoft Windows Vista Business Edition (32-bit)

On Sat 2/06/2012 6:44:44 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-09.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8226A83C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:44:44 GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8226A83C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:40:51 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-08.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8223D83C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:37:49 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-07.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8224983C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:33:57 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-06.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8227D83C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:30:30 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-05.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8223283C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:26:42 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-04.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8224083C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:24:37 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-03.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8224583C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:20:37 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-02.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8226083C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Sat 2/06/2012 6:18:34 GMT your computer crashed

crash dump file: C:\Windows\Minidump\Mini060212-01.dmp

This was probably caused by the following module: raspptp.sys (raspptp+0xCC84)

Bugcheck code: 0xA (0x0, 0x2, 0x1, 0xFFFFFFFF8223583C)

Error: IRQL_NOT_LESS_OR_EQUAL

file path: C:\Windows\system32\drivers\raspptp.sys

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Peer-to-Peer Tunneling Protocol

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

9 juni 2012 aangepast door tessloo
info toegevoegd

[Asus]

We kunnen een zoektocht starten om die BSOD's op te lossen en dan je cam en geluid weer in orde te krijgen, maar als jij je harde schijf gaat vervangen is dat imho toch wel een beetje een zinloze bezigheid, niet ?...

[tessloo]

ik dacht dat 't daar mss mee te maken had.

9 juni 2012 aangepast door tessloo

[tessloo]

topic mag op slot

Heb de laptop binnengedaan.

Er zat één of ander virus op

[Asus]

Bedankt voor je feedback, dan markeren we deze keurig als opgelost...