trojans niet te verwijderen

[gergroot]

Hallo,

Ik heb een of meerdere trojans (Savings Sidekick.dll: Downloader Generic 12.CKBG) in mijn explorer programma. antivirusprogramma kan ze niet verwijderen, althans er is gevaar van algemene crash. wat moet ik doen?

Hijack log is als volgt:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 16:14:28, on 13/07/2012

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00(9.00.8112.16447)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\IObit\Smart Defrag2\SmartDefrag.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\On-Screen OSDIndicator\OSD.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\V0420Mon.exe

C:\ProgramFiles\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe

C:\Program Files\Adobe\Photoshop Elements5.0\apdproxy.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\ATITechnologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Common Files\Java\JavaUpdate\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows MediaPlayer\wmpnscfg.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\McAfee SecurityScan\2.0.181\SSScheduler.exe

C:\Program Files\Sony\Sony PictureUtility\PMBCore\SPUVolumeWatcher.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\hp\kbd\kbd.exe

C:\Program Files\ATITechnologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\conime.exe

C:\Program Files\MicrosoftOffice\Office12\OUTLOOK.EXE

C:\Program Files\MicrosoftOffice\Office12\WINWORD.EXE

C:\ProgramFiles\real\realplayer\update\realsched.exe

C:\Program Files\InternetExplorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe

C:\Program Files\InternetExplorer\iexplore.exe

C:\Program Files\InternetExplorer\iexplore.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchPage = Bing

R0 - HKCU\Software\Microsoft\InternetExplorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\InternetExplorer\Main,Default_Page_URL = HP | MSN

R1 - HKLM\Software\Microsoft\InternetExplorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\InternetExplorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\InternetExplorer\Main,Start Page =http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_be&c=81&bd=Pavilion&pf=desktop

R0 - HKLM\Software\Microsoft\InternetExplorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\InternetExplorer\Search,CustomizeSearch =

R1 -HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride= *.local

R0 - HKCU\Software\Microsoft\InternetExplorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: SearchSettings Class -{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\SearchSettings\kb128\SearchSettings.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Dealio Toolbar -{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\DealioToolbar\DealioToolbarIE.dll

O2 - BHO: CrossriderApp0005060 -{11111111-1111-1111-1111-110011501160} - C:\Program Files\SavingsSidekick\Savings Sidekick.dll

O2 - BHO: AcroIEHelperStub -{18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\CommonFiles\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and RecordPlugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} -C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.comIESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\ProgramFiles\AVG\AVG9\avgssie.dll

O2 - BHO: NCO 2.0 IE BHO -{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: Java Plug-In SSV Helper -{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: SkypeIEPluginBHO -{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\ProgramFiles\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper -{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\ProgramFiles\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SearchSettings Class -{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\SearchSettings\kb128\SearchSettings.dll

O3 - Toolbar: (no name) -{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O3 - Toolbar: (no name) -{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: Dealio Toolbar -{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\DealioToolbar\DealioToolbarIE.dll

O4 - HKLM\..\Run: [Windows Defender]%ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [hpsysdrv]c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE

O4 - HKLM\..\Run: [OsdMaestro] "C:\ProgramFiles\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [HP Health Check Scheduler][ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [sunJavaUpdateReg]"C:\Windows\system32\jureg.exe" -delete

O4 - HKLM\..\Run: [startCCC] "C:\ProgramFiles\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run:[C:\Windows\system32\V0420Cvw.dll] C:\Windows\system32\RegSvr32.exe /sC:\Windows\system32\V0420Cvw.dll

O4 - HKLM\..\Run: [V0420Mon.exe]C:\Windows\V0420Mon.exe

O4 - HKLM\..\Run: [HP Software Update]C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [CanonSolutionMenu]C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

O4 - HKLM\..\Run: [sSBkgdUpdate]"C:\Program Files\Common Files\ScansoftShared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\ProgramFiles\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [WrtMon.exe]C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader]"C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

O4 - HKLM\..\Run: [searchSettings] C:\ProgramFiles\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [AVG9_TRAY]C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [TkBellExe] "c:\programfiles\real\realplayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [Adobe ARM] "C:\ProgramFiles\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\ProgramFiles\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [MediaFace Integration]C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched]"C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task]"C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper]"C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [sidebar] C:\ProgramFiles\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe]C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [swg] "C:\ProgramFiles\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [RegistryBooster]"C:\Program Files\Uniblue\RegistryBooster\launcher.exe" delay 20000

O4 - HKCU\..\Run: [WMPNSCFG] C:\ProgramFiles\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [skype] "C:\ProgramFiles\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKUS\S-1-5-19\..\Run: [sidebar]%ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run:[WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCALSERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar]%ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: Mediacontrole PMB.lnk =C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

O4 - Global Startup: Adobe Gamma Loader.lnk =?

O4 - Global Startup: McAfee Security ScanPlus.lnk = ?

O8 - Extra context menu item: E&xporterennaar Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: GoogleSidewiki... - res://C:\Program Files\Google\GoogleToolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html

O9 - Extra button: Skype Click to Call -{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\ProgramFiles\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Click toCall - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\ProgramFiles\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263}- C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS]Accelerated graphics

O16 - DPF:{D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF:{E2883E8F-472F-4FB0-9522-AC9BF37916A7} -http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: linkscanner -{F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O18 - Protocol: skype-ie-addon-data -{91774881-D725-4E58-B298-07617B9B86A8} - C:\ProgramFiles\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com -{FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: ComponentCategories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -C:\Windows\system32\browseui.dll

O23 - Service: Adobe Active File Monitor V5(AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\PhotoshopElements 5.0\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service(AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\CommonFiles\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Apple Mobile Device - AppleInc. - C:\Program Files\Common Files\Apple\Mobile DeviceSupport\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility -ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: AVG Free WatchDog (avg9wd) -AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Bonjour-service (BonjourService) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Servicio Google Update(gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Servicio de Google Update(gupdatem) (gupdatem) - Google Inc. - C:\ProgramFiles\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc)- Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service -Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP HealthCheck\hphc_service.exe

O23 - Service: Updater Service(IBUpdaterService) - Unknown owner - C:\ProgramData\IBUpdaterService\ibsvc.exe

O23 - Service: iPod-service (iPod Service) -Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct DiscLabeling Service (LightScribeService) - Hewlett-Packard Company - c:\ProgramFiles\Common Files\LightScribe\LSSrvc.exe

O23 - Service: McAfee Security Scan ComponentHost Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfeeSecurity Scan\2.0.181\McCHSvc.exe

O23 - Service: Skype Updater (SkypeUpdate) -Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

--

End of file - 11698 bytes

[kape]

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\InternetExplorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: SearchSettings Class -{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\SearchSettings\kb128\SearchSettings.dll

O2 - BHO: Dealio Toolbar -{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\DealioToolbar\DealioToolbarIE.dll

O2 - BHO: CrossriderApp0005060 -{11111111-1111-1111-1111-110011501160} - C:\Program Files\SavingsSidekick\Savings Sidekick.dll

O2 - BHO: NCO 2.0 IE BHO -{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: SearchSettings Class -{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\SearchSettings\kb128\SearchSettings.dll

O3 - Toolbar: (no name) -{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O3 - Toolbar: (no name) -{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: Dealio Toolbar -{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\DealioToolbar\DealioToolbarIE.dll

O4 - HKLM\..\Run:[C:\Windows\system32\V0420Cvw.dll] C:\Windows\system32\RegSvr32.exe /sC:\Windows\system32\V0420Cvw.dll

O4 - HKLM\..\Run: [searchSettings] C:\ProgramFiles\Search Settings\SearchSettings.exe

O4 - Global Startup: Adobe Gamma Loader.lnk =?

O4 - Global Startup: McAfee Security ScanPlus.lnk = ?

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

[gergroot]

Het probleem is inderdaad opgelost. Ik krijg althans geen verontrustende meldingen meer.

Heel veel dank!

Het nieuwe hijackThis log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 18:40:37, on 13/07/2012

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16447)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\V0420Mon.exe

C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe

C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\real\realplayer\Update\realsched.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\hp\kbd\kbd.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\WerCon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_be&c=81&bd=Pavilion&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=nl_be&c=81&bd=Pavilion&pf=desktop

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE

O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [sunJavaUpdateReg] "C:\Windows\system32\jureg.exe" -delete

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run: [V0420Mon.exe] C:\Windows\V0420Mon.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\w32x86\3\WrtMon.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files\Uniblue\RegistryBooster\launcher.exe" delay 20000

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: Mediacontrole PMB.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Servicio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Servicio de Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

--

End of file - 10439 bytes

MBAM gaf me twee logs. Het ene is:

2012/07/13 18:00:29 +0200 PC_GER Ger MESSAGE Starting protection

2012/07/13 18:00:32 +0200 PC_GER Ger MESSAGE Protection started successfully

2012/07/13 18:00:35 +0200 PC_GER Ger MESSAGE Starting IP protection

2012/07/13 18:00:42 +0200 PC_GER Ger MESSAGE IP Protection started successfully

2012/07/13 18:00:55 +0200 PC_GER Ger MESSAGE Starting database refresh

2012/07/13 18:00:55 +0200 PC_GER Ger MESSAGE Stopping IP protection

2012/07/13 18:00:56 +0200 PC_GER Ger MESSAGE IP Protection stopped

2012/07/13 18:00:59 +0200 PC_GER Ger MESSAGE Database refreshed successfully

2012/07/13 18:00:59 +0200 PC_GER Ger MESSAGE Starting IP protection

2012/07/13 18:01:05 +0200 PC_GER Ger MESSAGE IP Protection started successfully

2012/07/13 18:07:02 +0200 PC_GER Ger MESSAGE Executing scheduled update: Daily

2012/07/13 18:07:03 +0200 PC_GER Ger MESSAGE Database already up-to-date

2012/07/13 18:28:03 +0200 PC_GER Ger MESSAGE Starting protection

2012/07/13 18:28:06 +0200 PC_GER Ger MESSAGE Protection started successfully

2012/07/13 18:28:09 +0200 PC_GER Ger MESSAGE Starting IP protection

2012/07/13 18:28:13 +0200 PC_GER Ger MESSAGE IP Protection started successfully

Het andere (dat je waarschijnlijk bedoelt):

Malwarebytes Anti-Malware (-evaluatieversie-) 1.62.0.1300

www.malwarebytes.org

Databaseversie: v2012.07.13.07

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Ger :: PC_GER [administrator]

Realtime bescherming: Ingeschakeld

13/07/2012 18:01:19

mbam-log-2012-07-13 (18-01-19).txt

Scantype: Snelle scan

Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM

Uitgeschakelde scanopties: P2P

Objecten gescand: 240244

Verstreken tijd: 18 minuut/minuten, 50 seconde(n)

Geheugenprocessen gedetecteerd: 1

C:\ProgramData\IBUpdaterService\ibsvc.exe (PUP.BundleInstaller.IB) -> 2196 -> Zal worden verwijderd tijdens het herstarten.

Geheugenmodulen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registersleutels gedetecteerd: 11

HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.BundleInstaller.IB) -> Succesvol in quarantaine geplaatst en verwijderd.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service (PUP.BundleInstaller.IB) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.BHO (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.BHO.1 (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.FBApi (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.FBApi.1 (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.Sandbox (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCR\CrossriderApp0005060.Sandbox.1 (PUP.CrossFire.Gen) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCU\Software\Cr_Installer\5060 (Adware.GamePlayLab) -> Succesvol in quarantaine geplaatst en verwijderd.

HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\215 APPS (PUP.CrossFire.SA) -> Succesvol in quarantaine geplaatst en verwijderd.

Registerwaarden gedetecteerd: 2

HKCU\SOFTWARE\CLASSES\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Data: C:\Users\Ger\AppData\Local\{a14a1474-e883-f20c-5725-e2068ef39543}\n. -> Succesvol in quarantaine geplaatst en verwijderd.

HKCU\Software\InstalledBrowserExtensions\215 Apps|5060 (PUP.CrossFire.SA) -> Data: Savings Sidekick -> Succesvol in quarantaine geplaatst en verwijderd.

Registerdata gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Mappen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Bestanden gedetecteerd: 2

C:\ProgramData\IBUpdaterService\ibsvc.exe (PUP.BundleInstaller.IB) -> Zal worden verwijderd tijdens het herstarten.

C:\Users\Ger\Local Settings\Temporary Internet Files\Content.IE5\JCRKN47B\PandaPdfSetup.exe (PUP.BundleInstaller.IB) -> Succesvol in quarantaine geplaatst en verwijderd.

(einde)

Nogmaals heel veel dank! Fantastische hulp!!

[kape]

Vergeet zeker niet de resten van de besmetting op te ruimen. Start eerst de PC opnieuw op en voer dan het volgende uit :

Download CCleaner.

Klik op “Download Latest Version” en dan start de download van CCleaner automatisch en gratis op.

Installeer het en start CCleaner op. Klik in de linkse kolom op “Cleaner”. Klik achtereenvolgens op ‘Analyseren’ en 'Schoonmaken'. Soms is 1 analyse niet voldoende. Deze procedure mag je herhalen tot de analyse geen fouten meer aangeeft. Klik vervolgens in de linkse kolom op “Register” en klik op ‘Scan naar problemen”. Als er fouten gevonden worden klik je op ”Herstel geselecteerde problemen” en ”OK”. Dan krijg je de vraag om een back-up te maken. Klik op “JA”. Kies dan “Herstel alle geselecteerde fouten”. Sluit hierna CCleaner terug af.

Wil je dit uitgebreid in beeld bekijken, klik dan hier voor de handleiding.

Het is aangewezen om de bestaande herstelpunten te verwijderen (daar zitten besmette herstelpunten tussen die je eventueel zou kunnen terugzetten). In Vista : via Configuratiescherm -> Systeem en Onderhoud -> Systeem -> tabblad "Systeembeveiliging" -> vinkje weghalen bij de schijf waarvan je de herstelpunten wil verwijderen -> klikken op "toepassen". Dan krijg je de schermmelding “Weet u zeker dat u systeemherstel wil uitschakelen”. Klik hier op “Systeemherstel uitschakelen”. Dan zijn alle herstelpunten verwijderd op de aangeduide schijf.

Zet daarna opnieuw een vinkje bij de harde schijf. Maak meteen ook een nieuw herstelpunt, zodat je niet hoeft te wachten op een automatisch herstelpunt van het systeem.