Explorer.exe

GerritB · 30 juli 2012

Ik krijg als ik een Word bestand wil openen het bericht:In Explorer.exe is een fout opgetreden. De verkenner wordt dan afgesloten. Hoe los ik dit op? Heb IE als verwijderd, zonder resultaat.

Gerrit

Dippie · 30 juli 2012

Ten eerste, explorer.exe heeft niets te maken met Internet Explorer. Het proces van IE heet namelijk iexplorer.exe.

Wat is explorer.exe dan wel? Dit proces verzorgt je bureaublad; Alle icoontjes, snelkoppelingen en de taakbalk. Wanneer je explorer.exe beëindigt, zie je alleen nog maar een achtergrond. Dit is alleen niet jouw geval, zoals ik lees.

Ik weet alleen niet hoe je dit probleem oplost, maar nu weet je alvast dat Internet Explorer er niks mee te maken heeft, dus die kun je weer rustig installeren

kape · 30 juli 2012

We zullen eerst eens nagaan of malware of virussen de oorzaak zijn van je probleem.

1. Download HijackThis. (klik er op)

Klik op HijackThis.msi en de download start automatisch na 5 seconden.

Bestand HijackThis.msi opslaan. Daarna kiezen voor "uitvoeren".

Hijackthis wordt nu op je PC geïnstalleerd, een snelkoppeling wordt op je bureaublad geplaatst.

Als je geen netwerkverbinding meer hebt, kan je de download doen met een andere pc en het bestand met een usb stick overbrengen

Als je enkel nog in veilige modus kan werken, moet je de executable (HijackThis.exe) downloaden.

Sla deze op in een nieuwe map op de C schijf (bvb C:\hijackthis) en start hijackthis dan vanaf deze map.

De logjes kan je dan ook in die map terugvinden.

2. Klik op de snelkoppeling om HijackThis te starten. (lees eerst de rode tekst hieronder!)

Klik ofwel op "Do a systemscan and save a logfile", ofwel eerst op "Scan" en dan op "Savelog".

Er opent een kladblokvenster, hou gelijktijdig de CTRL en A-toets ingedrukt, nu is alles geselecteerd. Hou gelijktijdig de CTRL en C-toets ingedrukt, nu is alles gekopieerd. Plak nu het HJT logje in je bericht door CTRL en V-toets.

Krijg je een melding ""For some reason your system denied writing to the Host file ....", klik dan gewoon door op de OK-toets.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis. (Bekijk hier de afbeelding ---> Klik hier)

3. Na het plaatsen van je logje wordt dit door een expert (Kape of Kweezie Wabbit) nagekeken en begeleidt hij jou verder door het ganse proces.

Tip!

Wil je in woord en beeld weten hoe je een logje met HijackThis maakt en plaatst op het forum, klik dan HIER.

GerritB · 31 juli 2012

bij deze de logfile.

hg Gerrit

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:48:46, on 31-7-2012

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\system32\spoolsv.exe

D:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

D:\Program Files\AVG\AVG2012\avgwdsvc.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\DefaultTab\DefaultTabSearch.exe

D:\Program Files\Java\jre6\bin\jqs.exe

D:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe

D:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe

D:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe

D:\Program Files\HP\hpcoretech\hpcmpmgr.exe

D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

D:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

D:\Program Files\AVG\AVG2012\avgtray.exe

D:\Program Files\AVG\AVG2012\avgnsx.exe

D:\Program Files\AVG Secure Search\vprot.exe

D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe

D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

D:\Program Files\DellTPad\Apoint.exe

D:\Program Files\Common Files\Java\Java Update\jusched.exe

D:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe

D:\Program Files\HDD Health\HDDHealth.exe

D:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

D:\Program Files\IE New Window Maximizer\iemaximizer.exe

D:\Program Files\AVG\AVG2012\avgrsx.exe

D:\Program Files\WFR\HIDAgent.exe

D:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

D:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe

D:\Program Files\Skype\Phone\Skype.exe

D:\WINDOWS\system32\ctfmon.exe

D:\Documents and Settings\Gerrit Blonk\Application Data\Spotify\Data\SpotifyWebHelper.exe

D:\WINDOWS\system32\WISPTIS.EXE

D:\Program Files\AVG\AVG2012\avgcsrvx.exe

D:\Program Files\DellTPad\ApMsgFwd.exe

D:\Program Files\CASIO\Photo Loader\Plauto.exe

D:\Program Files\Windows Desktop Search\WindowsSearch.exe

D:\Program Files\DellTPad\Apntex.exe

D:\Program Files\Back2zip\Back2zip.exe

D:\Program Files\DellTPad\HidFind.exe

D:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesApp32.exe

D:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE

D:\Program Files\ChromePlus\chrome.exe

D:\Documents and Settings\Gerrit Blonk\Mijn documenten\Downloads\HijackThis.exe

D:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Babylon Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - D:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll

O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - D:\Program Files\AVG\AVG2012\avgdtiex.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG2012\avgssie.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - D:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - D:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll

O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - D:\Program Files\DealPly\DealPlyIE.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - D:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - D:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll

O3 - Toolbar: Nero Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - D:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll

O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [statusClient] D:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto

O4 - HKLM\..\Run: [TomcatStartup] D:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe

O4 - HKLM\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [AVG_TRAY] "D:\Program Files\AVG\AVG2012\avgtray.exe"

O4 - HKLM\..\Run: [vProt] "D:\Program Files\AVG Secure Search\vprot.exe"

O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM

O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Windows Defender] "D:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [Apoint] D:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "D:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [HTC Sync Loader] "D:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup

O4 - HKLM\..\Run: [HF_G_Jul] "D:\Program Files\AVG Secure Search\HF_G_Jul.exe" /DoAction

O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Gerrit Blonk\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [HDDHealth] D:\Program Files\HDD Health\HDDHealth.exe -wl

O4 - HKCU\..\Run: [iE New Window Maximizer] D:\Program Files\IE New Window Maximizer\iemaximizer.exe

O4 - HKCU\..\Run: [HIDAgent] D:\Program Files\WFR\HIDAgent.exe

O4 - HKCU\..\Run: [DriverScanner] "D:\PROGRA~1\Uniblue\DRIVER~1\launcher.exe" delay 20000

O4 - HKCU\..\Run: [installIQUpdater] "D:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun

O4 - HKCU\..\Run: [spotify] "D:\Documents and Settings\Gerrit Blonk\Application Data\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [skype] "D:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [spotify Web Helper] "D:\Documents and Settings\Gerrit Blonk\Application Data\Spotify\Data\SpotifyWebHelper.exe"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'Lokale service')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'Netwerkservice')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Startup: Back2zip.lnk = D:\Program Files\Back2zip\Back2zip.exe

O4 - Global Startup: Photo Loader supervisory.lnk = D:\Program Files\CASIO\Photo Loader\Plauto.exe

O4 - Global Startup: Windows Search.lnk = D:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://D:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - D:\Program Files\AVG\AVG2012\avgdtiex.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - D:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG2012\avgpp.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - D:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - D:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll

O22 - SharedTaskScheduler: Preloader van browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Cache-daemon voor onderdeelcategorieën - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\System32\browseui.dll

O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - D:\Program Files\AVG\AVG2012\avgwdsvc.exe

O23 - Service: DefaultTabSearch - Unknown owner - D:\Program Files\DefaultTab\DefaultTabSearch.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - D:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe

O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - D:\Program Files\Skype\Updater\Updater.exe

O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - D:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe

O23 - Service: vToolbarUpdater11.2.0 - Unknown owner - D:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe

O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--

End of file - 13410 bytes

kape · 31 juli 2012

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Babylon Search

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - D:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll

O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - D:\Program Files\DealPly\DealPlyIE.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Nero Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - D:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - D:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Verwijder Ask Toolbar of Ask.com via Software (indien aanwezig) of verwijder anders volgende vetgedrukte map : C:\Program Files\Ask.com

Download AdwCleaner by Xplode naar je Bureaublad.

Sluit alle openstaande vensters
Rechtsklik op AdwCleaner en selecteer als Administrator uitvoeren...
Klik vervolgens op Delete
Klik bij AdwCleaner – Information op OK
Klik bij AdwCleaner – Restart Required op OK

Alle icoontjes verdwijnen van het Bureaublad, Dit is normaal

Je PC word opnieuw opgestart en er een opent logfile (C:\ AdwCleaner[xx].txt ) post de inhoud hier in een volgende bericht.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

GerritB · 31 juli 2012

# AdwCleaner v1.703 - Logfile created 07/31/2012 at 19:27:09

# Updated 20/07/2012 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Gerrit Blonk - STUDEERKAMER

# Running from : D:\Documents and Settings\Gerrit Blonk\Bureaublad\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : DefaultTabSearch

Stopped & Deleted : vToolbarUpdater11.2.0

***** [Files / Folders] *****

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Local Settings\Application Data\AVG Secure Search

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Local Settings\Application Data\Babylon

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\cgiaikfpllchefojlnehlmpekeogihnm

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Application Data\AVG Secure Search

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Application Data\Babylon

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Application Data\BabylonToolbar

Folder Deleted : D:\Documents and Settings\Gerrit Blonk\Application Data\pdfforge

Folder Deleted : D:\Documents and Settings\All Users\Application Data\AVG Secure Search

Folder Deleted : D:\Documents and Settings\All Users\Application Data\Babylon

Folder Deleted : D:\Documents and Settings\All Users\Application Data\boost_interprocess

Folder Deleted : D:\Documents and Settings\All Users\Menu Start\Programma's\DealPly

Folder Deleted : D:\Program Files\AVG Secure Search

Folder Deleted : D:\Program Files\BabylonToolbar

Folder Deleted : D:\Program Files\DealPly

Folder Deleted : D:\Program Files\DefaultTab

Folder Deleted : D:\Program Files\Free Offers from Freeze.com

Folder Deleted : D:\Program Files\Common Files\AVG Secure Search

Folder Deleted : D:\Program Files\Common Files\spigot

Folder Deleted : D:\WINDOWS\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\DealPly

Key Deleted : HKCU\Software\Default Tab

Key Deleted : HKCU\Software\Google\Chrome\Extensions\cgiaikfpllchefojlnehlmpekeogihnm

Key Deleted : HKCU\Software\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\DealPly

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKLM\SOFTWARE\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Babylon

Key Deleted : HKLM\SOFTWARE\BabylonToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\b

Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd

Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1

Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore

Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1

Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane

Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1

Key Deleted : HKLM\SOFTWARE\Classes\escort.escrtBtn.1

Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc

Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\DealPly

Key Deleted : HKLM\SOFTWARE\Default Tab

Key Deleted : HKLM\SOFTWARE\DefaultTab

Key Deleted : HKLM\SOFTWARE\Freeze.com

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cgiaikfpllchefojlnehlmpekeogihnm

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\gaiilaahiahdejapggenmdmafpmbipje

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc

Key Deleted : HKLM\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates\0563B8630D62D75ABBC8AB1E4BDFB5A899B24D43

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DealPly

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab Chrome

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Registre - GUID] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{291BCCC1-6890-484A-89D3-318C928DAC1B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A3F2A195-0D11-463b-96BB-D2FF1B7490A1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ECD0ECC6-DCA4-4013-A915-12355AB70999}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BFE569F7-646C-4512-969B-9BE3E580D393}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B922D405-6D13-4A2B-AE89-08A030DA4402}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A6174F27-1FFF-E1D6-A93F-BA48AD5DD448}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B922D405-6D13-4A2B-AE89-08A030DA4402}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={82A38D63-A372-4A75-B4EF-7F7A572E22B3}&mid=14c10c1e66cb47d18d93d1599a09827f-600ecc9482b06d0a38d5b4b8f16798343edeb44f〈=nl&ds=AVG&pr=fr&d=2012-06-05 18:58:18&v=11.1.0.12&sap=nt --> hxxp://www.google.com

-\\ Google Chrome v20.0.1132.57

File : D:\Documents and Settings\Gerrit Blonk\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

Deleted : "icon_url": "hxxp://isearch.avg.com/favicon.ico",

Deleted : "keyword": "isearch.avg.com",

Deleted : "name": "AVG Secure Search",

Deleted : "search_url": "hxxp://isearch.avg.com/search?cid={82A38D63-A372-4A75-B4EF-7F7A572E22B3}&mid=14[...]

Deleted : "js": [ "chrome.js", "surfcanyon.js" ],

Deleted : "description": "Find stuff faster on Google, Yahoo! and Bing by digging out search re[...]

Deleted : "update_url": "hxxp://www.surfcanyon.com/chrome_update.xml",

Deleted : "update_url": "hxxp://autoupdate.chromewebtb.conduit-services.com/?productId=CT319671[...]

*************************

AdwCleaner[s1].txt - [13397 octets] - [31/07/2012 19:27:09]

########## EOF - D:\AdwCleaner[s1].txt - [13526 octets] ##########

log van MBAM

Malwarebytes Anti-Malware 1.62.0.1300

Malwarebytes : Free anti-malware download

Databaseversie: v2012.07.31.10

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Gerrit Blonk :: STUDEERKAMER [administrator]

31-7-2012 19:42:12

mbam-log-2012-07-31 (19-42-12).txt

Scantype: Snelle scan

Uitgeschakelde scanopties: P2P

Objecten gescand: 186888

Verstreken tijd: 7 minuut/minuten, 26 seconde(n)

Geheugenprocessen gedetecteerd: 0