Ukash: Federal Computer crime unit virus

weavebeearound · 28 augustus 2012

Hi,

Gisteren heeft mijn vader het Ukash virus opgelopen. Vandaag al enkele keren in veilige modus opgestart en malwarebytes alsook Windows defender offline laten scannen en geïnfecteerde items laten verwijderen. Helaas was dit de oplossing niet.

Enig idee wat we de oplossing zou kunnen zijn?

Onderstaand nog wel een log van Hijackthis:

unning processes:

c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe

C:\windows\Explorer.EXE

C:\windows\system32\ctfmon.exe

D:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = OptieTrading.com » Optie Trading at first class !

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe,c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files\Hewlett-Packard\File Sanitizer\IEBHO.dll

O2 - BHO: Lync add-on BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll

O2 - BHO: HP ProtectTools Security Manager Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpOtsPluginIe8.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110313114310.dll

O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [PDF Complete] C:\Program Files\PDF Complete\pdfsty.exe

O4 - HKLM\..\Run: [HPPowerAssistant] C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe /hidden

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

O4 - HKLM\..\Run: [acevents] "C:\Program Files\ActivIdentity\ActivClient\acevents.exe"

O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"

O4 - HKLM\..\Run: [File Sanitizer] c:\Program Files\Hewlett-Packard\File Sanitizer\CoreShredder.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

O4 - HKLM\..\Run: [MVS Splash] "C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [beid] "C:\Program Files\Belgium Identity Card\beid35gui.exe" /startup

O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Lync\communicator.exe" /fromrunkey

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [isaKbcCertUpdate] C:\Program Files\Common Files\Isabel\isa_kbc_certupdate.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [schedcli] C:\Users\patrick.laurent.Y54\AppData\Local\Microsoft\Windows\2892\schedcli.exe

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [gStart] C:\Program Files\Garmin\gStart.exe

O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: Afbeelding verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Pagina verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll

O9 - Extra 'Tools' menuitem: Lync add-on - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Lync\OCHelper.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O15 - Trusted Zone: *.kbc.be

O15 - Trusted Zone: http://cbc-pdf.cbc.be (HKLM)

O15 - Trusted Zone: CBC (HKLM)

O15 - Trusted Zone: Welcome to Isabel (HKLM)

O15 - Trusted Zone: http://upgrade.isabel.eu (HKLM)

O15 - Trusted Zone: Welcome to Isabel (HKLM)

O15 - Trusted Zone: http://kbc-pdf.kbc.be (HKLM)

O15 - Trusted Zone: KBC (HKLM)

O15 - Trusted Zone: KBC Asset Management (HKLM)

O15 - Trusted Zone: http://www.kbcam.com (HKLM)

O15 - Trusted Zone: KBC Merchant Banking (HKLM)

O15 - Trusted Zone: http://*.mcafee.com (HKLM)

O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)

O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)

O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)

O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://vpn.justbrands.nl/XTSAC.cab

O16 - DPF: {B79C81C0-7650-4CAB-8466-E14C6A31EBAD} (SWTSC Control) - https://vpn.justbrands.nl/SWTSC.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = y54.be

O17 - HKLM\Software\..\Telephony: DomainName = y54.be

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = y54.be

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = y54.be

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: DeviceNP - DeviceNP.dll (file missing)

O23 - Service: ActivIdentity Shared Store Service (ac.sharedstore) - ActivIdentity - C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0879317fde6173f1\aestsrv.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe

O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: @c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe

O23 - Service: HP ProtectTools Device Locking / Auditing (FLCDLOCK) - Hewlett-Packard Ltd - c:\Windows\system32\flcdlock.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Power Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe

O23 - Service: HP ProtectTools Service - Hewlett-Packard Development Company, L.P - c:\Program Files\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: Drive Encryption Service (HpFkCryptService) - McAfee, Inc. - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe

O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - c:\Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Hewlett-Packard - C:\windows\system32\Hpservice.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\windows\system32\mfevtps.exe

O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe

O23 - Service: OKI OPHC DCS Loader - Oki Data Corporation - C:\windows\system32\spool\DRIVERS\W32X86\3\OPHCLDCS.EXE

O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: McAfee Peer Distribution Service (RumorServer) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_0879317fde6173f1\STacSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\windows\system32\vcsFPService.exe

weavebeearound · 28 augustus 2012

Hi, kan iemand me helpen aub. Vandaag heel de dag nog gezocht maar geen oplossing gevonden. Hoop dat julle er 1 voor me hebben. Alvast bedankt!

kape · 28 augustus 2012

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [schedcli] C:\Users\patrick.laurent.Y54\AppData\Local\Microsoft\Windows\2892\schedcli.exe

O20 - Winlogon Notify: DeviceNP - DeviceNP.dll (file missing)

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Laat dan Malwarebytes nog eens scannen en plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

weavebeearound · 29 augustus 2012

Goede morgen,

handelingen uitgevoerd zoals aangegeven en het probleem lijkt opgelost, waarvoor ontzettend veel dank.

Zijn er nu nog items die ik best kan doen, zodat het wegblijft of om restjes op te ruimen (ccleaner?)

Onderstaand de Hijack log:

ogfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:15:49, on 29/08/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Safe mode with network support

Running processes: