KLPD-virus; help!!!!

elize66 · 2 oktober 2012

Hallo iedereen,

Ik werk als hulpverlener en krijg in die hoedanigheid vaak mailtjes met 'ongewenste gasten erin'.

Heb eset nod 32 en Malwarbytes anti malware, maar toch komt er vaak een hoop troep mee.

Vanavond helaas ook weer raak; het bekende 'dit programma kan de webpagina niet weergeven virus'.

Heb gelukkig een admin mode en kon daarin hijack this uitvoeren en heb daarbij het volgende logbestand:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 22:50:11, on 2-10-2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16450)

Boot mode: Normal

Running processes:

C:\windows\system32\Dwm.exe

C:\windows\system32\taskhost.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Program Files\Toshiba\TNROTATE\TNROTATE.exe

C:\Program Files\Toshiba\TOSHIBA Web Camera Application\TWebCamera.exe

C:\Program Files\Toshiba\TECO\TEco.exe

C:\Windows\System32\ThpSrv.exe

C:\Program Files\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe

C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe

C:\Program Files\Toshiba TEMPRO\TemproTray.exe

C:\Program Files\Toshiba\Registration\ToshibaReminder.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Program Files\Apoint2K\ApMsgFwd.exe

C:\Program Files\Toshiba\Toshiba Online Product Information\TOPI.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\windows\system32\igfxext.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\Apoint2K\HidFind.exe

C:\windows\system32\conhost.exe

C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\windows\system32\taskeng.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\windows\system32\RunDll32.exe

C:\windows\system32\SearchFilterHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [igfxTray] C:\windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [TOSDCR] %ProgramFiles%\TOSHIBA\PasswordUtility\TOSDCR.exe

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [TNRotate] %ProgramFiles%\TOSHIBA\TNRotate\TNRotate.exe

O4 - HKLM\..\Run: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

O4 - HKLM\..\Run: [smartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r

O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

O4 - HKLM\..\Run: [ThpSrv] C:\windows\system32\thpsrv /logon

O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60

O4 - HKLM\..\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe

O4 - HKLM\..\Run: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

O4 - HKLM\..\Run: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe

O4 - HKLM\..\Run: [TosVolRegulator] C:\Windows\TosVolRegulator.exe

O4 - HKLM\..\Run: [Toshiba TEMPRO] C:\Program Files\Toshiba TEMPRO\TemproTray.exe

O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaReminder.exe

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'Default user')

O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')

O4 - Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/nl/uno1/GAME_UNO1.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TemproSvc.exe

O23 - Service: TOSHIBA vaste-schijfbeveiliging (Thpsrv) - TOSHIBA Corporation - C:\windows\system32\ThpSrv.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

--

End of file - 9555 bytes

Hulp is meer dan welkom!

met vriendelijke groet,

elize

kape · 2 oktober 2012

In deze admin-account is niet veel aan de hand. Dit mag je wel doen:

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Maar het is uiteraard in de besmette account dat de problemen zitten. Kan je in "veilige modus" opstarten en daar een logje met HijackThis maken van deze account ?

elize66 · 3 oktober 2012

Zie hieronder; het duurde even omdat ik vandaag niet achter de pc kon.. ( druk druk druk op t werk)

logfile of Trend Micro HijackThis v2.0.4

Scan saved at 23:55:59, on 3-10-2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16450)

Boot mode: Normal

Running processes:

C:\windows\system32\Dwm.exe

C:\windows\system32\taskhost.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Program Files\Toshiba\TNROTATE\TNROTATE.exe

C:\Program Files\Toshiba\TECO\TEco.exe

C:\Windows\System32\ThpSrv.exe

C:\Program Files\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe

C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe

C:\Program Files\Toshiba TEMPRO\TemproTray.exe

C:\Program Files\Toshiba\Registration\ToshibaReminder.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Users\Gebruiker\AppData\Local\Nike\Nike+ Connect\Nike+ Connect daemon.exe

C:\windows\system32\igfxext.exe

C:\windows\system32\taskeng.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\Apoint2K\HidFind.exe

C:\windows\system32\conhost.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Users\Gebruiker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OC7LL5G3\HijackThis.exe

C:\windows\system32\SearchProtocolHost.exe

C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =