Geen geluid/microfoon Packard Bell Easynote MX65

[Winged]

Hallo,

Ik ben al enkele dagen bezig met het zoeken naar een oplossing van mijn probleem. Ik heb namelijk op een Packard Bell BV EasyNote MX waar origineel Windows XP opstond, vervangen door Windows 7 Ultimate.

Alle hardware werkt door updates, drivers tools, fabrikantenupdates en windows updates te installeren, (USB en built-in webcam handmatig zoekwerk en oplossingen). Dit koste me al uren moeite.

Nu werken de ingebouwde luidsprekers en microfoon niet. Na 2 dagen intensief zoeken naar drivers (op de site van Realtek/andere sites) en het troubleshooten op Google ben ik ten einde raad... Hieronder de .log van een van die driver update tools.

--------------------------------------Summary
--------------------------------------
Computer Brand Name:                                            Packard Bell BV EasyNote_MX65
Operating System:                                               Microsoft Windows 7 Ultimate Build 7600
Processor:                                                      Intel Core 2 Duo T5600 (1833.3 MHz)
Motherboard:                                                    Packard Bell BV EasyNote_MX65 (Intel 945PM (Calistoga-PM) + ICH7-M/U)
Memory:                                                         2 GBytes (Dual-Channel Interleaved)
Hard Drive:                                                     Seagate ST9160821A (152,627 MBytes (160 GB))
Optical Drive:                                                  Slimtype DVDRW SOSW-833S (DVD+R DL)
Display Adapter:                                                nVidia GeForce Go 7300 [NEC]
Audio Adapter:                                                  Intel 82801GB ICH7 - High Definition Audio [b0]
Network Adapter:                                                Intel PRO/Wireless 3945ABG Network Connection (MOW2)
                                                               RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C]
Monitor:                                                        LG Philips LP154W01-TLAJ
Battery:                                                        T12--24
--------------------------------------
Processor
--------------------------------------
CPU ID:                                                         000006F6
Code Name:                                                      Merom-2M
CPU Stepping:                                                   B2
CPU Platform:                                                   Socket M (mPGA478/mBGA479)
Microcode Update Revision:                                      C7
Core(s):                                                        2
Thread(s):                                                      2
Original Frequency:                                             1833.3 MHz
Current Frequency:                                              1828.7 MHz = 11.00 x 166.2 MHz @ 1.2250 V
CPU Core Temperature:                                           N/A
L1 Cache:                                                       Instruction: 32 KBytes, Data: 32 KBytes
L2 Cache:                                                       Integrated: 2 MBytes
CPU Thermal Design Power:                                       34 W
--------------------------------------
Motherboard
--------------------------------------
Model:                                                          Packard Bell BV EasyNote_MX65
Chipset:                                                        Intel 945PM (Calistoga-PM) + ICH7-M/U
Slots:                                                          3xPCI Express x1, 1xPCI Express x16
PCI Express Version Supported:                                  v1.0
USB Version Supported:                                          v2.0
Super IO/LPC Chip:                                              Unknown
BIOS Manufacturer:                                              American Megatrends
BIOS Date:                                                      09/28/06
BIOS Version:                                                   T12JNC.206
--------------------------------------
Memory
--------------------------------------
Module Number:                                                  0
Module Size:                                                    1024 MBytes
Memory Type:                                                    DDR2-SDRAM
Memory Speed:                                                   333.3 MHz (PC2-5300)
Module Manufacturer:                                            Nanya Technology
Error Check/Correction:                                         None
Number Of Banks:                                                4
Number Of Ranks:                                                2
Supported CAS Latencies:                                        5.0, 4.0, 3.0
Min. RAS-to-CAS Delay:                                          15.00 ns
Min. Row Precharge Time:                                        15.00 ns
Min. RAS Pulse Width:                                           45 ns
Supported Module Timing at 333.3 MHz:                           5.0-5-5-15
Supported Module Timing at 266.7 MHz:                           4.0-4-4-12
Supported Module Timing at 200.0 MHz:                           3.0-3-3-9
Min. Row-Activate To Row-Activate Delay:                        7.50 ns
Write Recovery Time:                                            15.00 ns
Internal write to read command delay:                           7.50 ns
Internal read to precharge command delay:                       7.50 ns
Minimum Activate to Activate/Refresh Time:                      60.00 ns
Minimum Refresh to Activate/Refresh Command Period:             105.00 ns
Address and Command Setup Time Before Clock:                    0.20 ns
Address and Command Setup Time After Clock:                     0.27 ns
Data Input Setup Time Before Strobe:                            0.10 ns
Data Input Setup Time After Strobe:                             0.17 ns
Module Number:                                                  1
Module Size:                                                    1024 MBytes
Memory Type:                                                    DDR2-SDRAM
Memory Speed:                                                   333.3 MHz (PC2-5300)
Module Manufacturer:                                            Nanya Technology
Error Check/Correction:                                         None
Number Of Banks:                                                4
Number Of Ranks:                                                2
Supported CAS Latencies:                                        5.0, 4.0, 3.0
Min. RAS-to-CAS Delay:                                          15.00 ns
Min. Row Precharge Time:                                        15.00 ns
Min. RAS Pulse Width:                                           45 ns
Supported Module Timing at 333.3 MHz:                           5.0-5-5-15
Supported Module Timing at 266.7 MHz:                           4.0-4-4-12
Supported Module Timing at 200.0 MHz:                           3.0-3-3-9
Min. Row-Activate To Row-Activate Delay:                        7.50 ns
Write Recovery Time:                                            15.00 ns
Internal write to read command delay:                           7.50 ns
Internal read to precharge command delay:                       7.50 ns
Minimum Activate to Activate/Refresh Time:                      60.00 ns
Minimum Refresh to Activate/Refresh Command Period:             105.00 ns
Address and Command Setup Time Before Clock:                    0.20 ns
Address and Command Setup Time After Clock:                     0.27 ns
Data Input Setup Time Before Strobe:                            0.10 ns
Data Input Setup Time After Strobe:                             0.17 ns
--------------------------------------
Hard Drive
--------------------------------------
Drive Model:                                                    Seagate ST9160821A
Drive Controller:                                               E-IDE (ATA-6)
Drive Serial Number:                                            5MA047J1
Firmware Revision:                                              3.ALA
Drive Capacity:                                                 152,627 MBytes (160 GB)
Temperature:                                                    N/A
Cache Buffer Size:                                              8192 KBytes
Number of Cylinders:                                            16383
Number of Heads:                                                16
Number of Sectors:                                              Unknown
Sectors Per Track:                                              63
Native Command Queuing:                                         Not Supported
TRIM Command:                                                   Not Supported
Write Cache:                                                    Present, Active
S.M.A.R.T. Feature:                                             Present, Active
Security Feature:                                               Present, Inactive
Removable Media Feature:                                        Not Present, Disabled
Power Management:                                               Present, Active
Advanced Power Management:                                      Present, Active
Packet Interface:                                               Not Present, Disabled
Look-Ahead Buffer:                                              Present, Active
Host Protected Area:                                            Present, Enabled
Power-Up In Standby:                                            Not Supported, Inactive
Automatic Acoustic Management:                                  Not Supported, Inactive
48-bit LBA:                                                     Supported, Active
Raw Read Error Rate:                                            100/34, Worst: 253
Reallocated Sector Count:                                       100/36, Worst: 100 (Data = 1)
Power-On Hours/Cycle Count:                                     98/Always OK, Worst: 98 (Data = 2593)
Power Cycle Count:                                              98/20, Worst: 98 (Data = 2534)
Reported Uncorrectable Errors:                                  100/Always OK, Worst: 100
Spin Up Time:                                                   95/Always OK, Worst: 95
Start/Stop Count:                                               98/20, Worst: 98 (Data = 2500)
Seek Error Rate:                                                65/30, Worst: 60 (Data = 50028465)
Spin Retry Count:                                               100/34, Worst: 100
Temperature:                                                    33/Always OK, Worst: 49 (Data = 33.0  C)
Power-Off Retract Count:                                        100/Always OK, Worst: 100 (Data = 1306)
Load/Unload Cycle Count:                                        71/Always OK, Worst: 71 (Data = 59426)
Current Pending Sector Count:                                   100/Always OK, Worst: 100
Off-Line Uncorrectable Sector Count:                            100/Always OK, Worst: 100
Ultra DMA/SATA CRC Error Rate:                                  200/Always OK, Worst: 200
--------------------------------------
Optical Drive
--------------------------------------
Drive Model:                                                    Slimtype DVDRW SOSW-833S
Device Type:                                                    DVD+R DL
Firmware Revision:                                              V9S2
Supported Disk Type (Read):                                     CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+R DL
Supported Disk Type (Write):                                    CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+R DL
--------------------------------------
Display Adapter
--------------------------------------
Video Card:                                                     nVidia GeForce Go 7300 [NEC]
Video Chipset:                                                  nVIDIA GeForce Go 7300 (G72)
Video Memory:                                                   128 MBytes of DDR2 SDRAM
Bus Type:                                                       PCIe v1.0 x16 (2.5 Gb/s) @ x16 (2.5 Gb/s)
Video Chipset Revision:                                         A1
Memory Bus Width:                                               64-bit
Number Of Pixel Pipelines:                                      4
GPU Temperature:                                                N/A
Memory Clock:                                                   351.0 MHz (Effective 702.0 MHz)
--------------------------------------
Audio Adapter
--------------------------------------
Audio Adapter:                                                  Intel 82801GB ICH7 - High Definition Audio [b0]
High Definition Audio Codec:                                    Analog Devices AD1986A
--------------------------------------
Network Adapter
--------------------------------------
Network Adapter:                                                Intel PRO/Wireless 3945ABG Network Connection (MOW2)
MAC Address:                                                    00-18-DE-72-A1-8E
Maximum Link Speed:                                             48 Mbps
Network Adapter:                                                RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C]
MAC Address:                                                    00-1A-92-1F-69-60
Maximum Link Speed:                                             10 Mbps
--------------------------------------
Monitor
--------------------------------------
Monitor Name:                                                   LG Philips LP154W01-TLAJ
Serial Number:                                                  Unknown
Date Of Manufacture:                                            Week: 0, Year: 2006
Max Vertical Size:                                              21 cm
Max Horizontal Size:                                            33 cm
Standby:                                                        Not Supported
Suspend:                                                        Not Supported
Standard Colour Space:                                          Not Supported
Preferred Timing Mode:                                          Supported
Default GTF Supported:                                          Not Supported
--------------------------------------
Battery
--------------------------------------
Device Name:                                                    T12--24
Manufacturer Name:                                              ASUSTEK
Unique ID:                                                      ASUSTEKT12--24
Designed Capacity:                                              49060 mWh
Full Charged Capacity:                                          35640 mWh
Wear Level:                                                     27.4 %
Power Status:                                                   Charging On AC Power
Current Capacity:                                               27522 mWh (77.2 %)
Current Voltage:                                                12.574 V
--------------------------------------
Time of this report: 12/2/2012 12:17:59 AM
HWiNFO32.dll: 3.9.6.0
HWiNFO32.sys: 8.72.0.0
HWiNFO64A.sys: 8.72.0.0

Hier zit u mijn vensters in apparaatbeheer.

Hier zie je dat er geluid opgevangen wordt, maar niet door de luidspreker weergegeven wordt.

Geen speakers...

Geen microfoon

Hopelijk vinden jullie mijn oplossing. Ik ben echt al alle pistes uitgegaan. Bedankt!

[Winged]

SOLVED / OPGELOST

Na nog een dag zoeken ben ik er toch geraakt! Met een tooltje, AIDA64 Extreme, kwam ik erbij dat mijn PCI/PnP Audio apparaat de volgende was;

Analog Devices AD1986A @ Intel 82801GBM ICH7-M - High Definition Audio Controller [b-0]

Ik heb dus hierop geGoogled en heb ik deze op onderstaande link gedownload.

http://ez2.x-drivers.com/c6c93397c1629b09ae431fbec250125c/www.x-drivers.ru_ad_soundmax_audio_v51016310_32bit.zip

AsusSetup.exe in het mapje 32Bit geopend en na de installatie was er opeens was er geluid (én microfoon)!

[clarkie]

Fijn te lezen dat je probleem opgelost is en dat je de oplossing ook geplaatst hebt.

Als je binnen dit topic verder geen vragen of problemen meer hebt, mag je dit onderwerp afsluiten door een klik op de knop +Markeer als opgelost die je links onderaan kan terugvinden…zo blijft het voor iedereen overzichtelijk.

Uiteraard kan je in geval van nieuwe/andere problemen steeds weer een nieuw topic openen…

[Winged]

Ja, ik weet hoe vervelend het is als iemand gewoon zegt "Het is opgelost, sorry" en dan later iemand datzelfde topic terugvindt. Bedankt!