Printen loopt vast op windows 7 x64

8 april 2013

Beste Leden en Beheerders/sters,

Ik kamp al even met het probleem dat ik niet kan printen, het rare is dat het soms lukt na heel lang wachten.

als voorbeeld pak ik even printen vanuit bv office of Firefox als ik hier vanuit een document of een pagina wil printen loopt office of Firefox vast met de melding reageert niet na soms heel lang wachten soms wel 20 minuten print office wel.

is er iemand die me hier mee kan helpen?

mocht er verdere info nodig zijn dan hoor ik het graag.

mijn antivirus is Avast free versie 8.0.1483

Firewall Comodo versie 5.12.256249.2599

en maleware-bytes anti maleware met laatste updates(betaalde versie).

M.V.G. Robin Hofman

clarkie · 8 april 2013

We zullen eerst eens nagaan of malware of virussen de oorzaak zijn van je probleem.

1. Download HijackThis. (klik er op)

Klik op HijackThis.msi en de download start automatisch na 5 seconden.

Bestand HijackThis.msi opslaan. Daarna kiezen voor "uitvoeren".

Hijackthis wordt nu op je PC geïnstalleerd, een snelkoppeling wordt op je bureaublad geplaatst.

Als je geen netwerkverbinding meer hebt, kan je de download doen met een andere pc en het bestand met een usb stick overbrengen

Als je enkel nog in veilige modus kan werken, moet je de executable (HijackThis.exe) downloaden.

Sla deze op in een nieuwe map op de C schijf (bvb C:\\hijackthis) en start hijackthis dan vanaf deze map.

De logjes kan je dan ook in die map terugvinden.

2. Klik op de snelkoppeling om HijackThis te starten. (lees eerst de rode tekst hieronder!)

Klik ofwel op "Do a systemscan and save a logfile", ofwel eerst op "Scan" en dan op "Savelog".

Er opent een kladblokvenster, hou gelijktijdig de CTRL en A-toets ingedrukt, nu is alles geselecteerd. Hou gelijktijdig de CTRL en C-toets ingedrukt, nu is alles gekopieerd. Plak nu het HJT logje in je bericht door CTRL en V-toets.

Krijg je een melding ""For some reason your system denied writing to the Host file ....", klik dan gewoon door op de OK-toets.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\\Program Files\\Trend Micro\\HiJackThis of C:\\Program Files (x86)\\Trend Micro\\HiJackThis. (Bekijk hier de afbeelding ---> Klik hier)

3. Na het plaatsen van je logje wordt dit door een expert nagekeken en hij begeleidt jou verder door het ganse proces.

Tip!

Wil je in woord en beeld weten hoe je een logje met HijackThis maakt en plaatst op het forum, klik dan HIER.

8 april 2013

zoals gevraagt hier een logfile

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 22:01:04, on 8-4-2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\CleanMem\mini_monitor.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\GreedyTorrent\greedytorrent.exe

C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe

C:\Program Files (x86)\Internet Download Manager\IDMan.exe

C:\Program Files (x86)\Xmarks\IE Extension\xmarkssync.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\robin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files (x86)\MSGTAG\MSGTAG.exe

C:\Program Files (x86)\GameTracker\GTLite.exe

C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

C:\Program Files (x86)\ClickOff\Clickoff.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe

C:\Program Files (x86)\Breakaway\breakaway.exe

C:\Users\robin\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\GigaTribe\gigatribe.exe

C:\Program Files (x86)\Breakaway\breakaway.exe

C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files (x86)\Samsung\AllShare\AllShareAgent.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\IncrediMail\Bin\ImApp.exe

C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe

C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Canon\Easy-PhotoPrint EX\CNEZMAIN.EXE

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

I:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, Messenger, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, Messenger, het laatste nieuws, entertainment en meer!

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = Autocomplete Pro Search

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.forumswatcher.com/search.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll

O2 - BHO: QuickStores-Toolbar - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - mscoree.dll (file missing)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\Microsoft Office\Office14\GROOVEEX.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Afmelden voor advertentiecookie - {8E425EB4-ADBD-4816-B1E8-49BB9DECF034} - C:\Program Files (x86)\Google\Advertising Cookie Opt-out\opt_out.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Aanmeldhulp voor Microsoft-account - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: IncrediMail MediaBar Nederlands 2 - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files (x86)\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll

O2 - BHO: YrJie New Games - {A86EFAD9-8377-476D-9192-CF440B6F88EC} - C:\Program Files (x86)\IeAdsBlocker.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\Microsoft Office\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: avast! Ad Blocker - {FFCB3198-32F3-4E8B-9539-4324694ED663} - C:\Program Files (x86)\AVAST Software\avast! Ad Blocker IE\Adblocker32.dll

O3 - Toolbar: IncrediMail MediaBar Nederlands 2 Toolbar - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files (x86)\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll

O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O3 - Toolbar: QuickStores-Toolbar - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - mscoree.dll (file missing)

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll

O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM\..\Run: [sSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [breakaway] "C:\Program Files (x86)\Breakaway\breakaway.exe" force

O4 - HKLM\..\Run: [uX Launcher] C:\Program Files (x86)\UX Pack\uxlaunch.exe

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [AllShareAgent] C:\Program Files (x86)\Samsung\AllShare\AllShareAgent.exe

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [GreedyTorrent] "C:\Program Files (x86)\GreedyTorrent\greedytorrent.exe" -tray

O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun

O4 - HKCU\..\Run: [iDMan] C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot

O4 - HKCU\..\Run: [Xmarks] C:\Program Files (x86)\Xmarks\IE Extension\xmarkssync.exe -q

O4 - HKCU\..\Run: [bC55F11532CFBAE7212C1D0517CC9E3E46CFDB87._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service

O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\robin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - HKCU\..\Run: [MSGTAG] "C:\Program Files (x86)\MSGTAG\MSGTAG.exe" /startup

O4 - HKCU\..\Run: [NetLimiter] C:\Program Files\NetLimiter 3\NLClientApp.exe /tray

O4 - HKCU\..\Run: [GameTracker] "C:\Program Files (x86)\GameTracker\GTLite.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

O4 - HKCU\..\Run: [spotify] "C:\Users\robin\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKUS\S-1-5-21-649540913-2565671888-2073646634-1024\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-649540913-2565671888-2073646634-1024\..\Run: [HPADVISOR] (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-649540913-2565671888-2073646634-1024\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

O4 - Startup: ClickOff.lnk = C:\Program Files (x86)\ClickOff\Clickoff.exe

O4 - Startup: Disabled

O4 - Startup: Dropbox.lnk = robin\AppData\Roaming\Dropbox\bin\Dropbox.exe

O4 - Startup: GigaTribe.lnk = C:\Program Files (x86)\GigaTribe\gigatribe.exe

O4 - Startup: MailWasherPro.lnk = C:\Program Files (x86)\Firetrust\MailWasher\MailWasherPro.exe

O4 - Startup: StartupFaster

O4 - Global Startup: StartupFaster

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files (x86)\IncrediMail\bin\resources\WebMenuImg.htm

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: Download alle links met IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm

O8 - Extra context menu item: Download FLV video inhoud met IDM - C:\Program Files (x86)\Internet Download Manager\IEGetVL.htm

O8 - Extra context menu item: Download met IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: iOpus Internet Macros - {0483894E-2422-45E0-8384-021AFF1AF3CD} - (no file)

O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll

O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll

O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\Windows\system32\mscoree.DLL

O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\Windows\system32\mscoree.DLL

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: Formulier Invullen - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra 'Tools' menuitem: Formulieren Invullen - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra button: Opslaan - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra 'Tools' menuitem: Formulieren opslaan - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra 'Tools' menuitem: RoboForm Werkbalk - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Flash Decompiler SWF Capture tool - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\Program Files (x86)\Eltima Software\Flash Decompiler Trillix\saveflash\iebt.dll

O9 - Extra 'Tools' menuitem: Flash Decompiler SWF Capture tool menu - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\Program Files (x86)\Eltima Software\Flash Decompiler Trillix\saveflash\iebt.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - AutorunsDisabled - (no file) (HKCU)

O9 - Extra button: (no name) - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files (x86)\Xmarks\IE Extension\xmarkssync.exe (HKCU)

O9 - Extra 'Tools' menuitem: Xmarks for IE... - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files (x86)\Xmarks\IE Extension\xmarkssync.exe (HKCU)

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted IP range: http://192.168.1.1

O15 - ESC Trusted IP range: http://192.168.1.1

O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/select/asusTek_sys_ctrl3.cab

O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/NL/Core/Player/2020PlayerAX_IKEA_Win32.cab

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1268739164036

O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect119b.cab

O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (131473) - http://activex.unlimited.nl/AxisCamControl.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {E55FD215-A32E-43FE-A777-A7E8F165F561} (Flatcast Viewer 5.3) - http://download.flatcast.net/objects/NpFv530.dll

O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.5.1.0.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com//activex/ractrl.cab?lmi=972

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\Skype4COM.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - Winlogon Notify: !SASWinLogon - Invalid registry found

O23 - Service: Ashampoo Core Tuner 2 Service (ACT2_Service) - Unknown owner - C:\Program Files (x86)\Ashampoo\Ashampoo Core Tuner 2\ACT2Service.exe

O23 - Service: ArcSoft Exchange Service (ADExchange) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\esinter\Bin\eservutil.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Ashampoo HDD Control 2 Service (AHDDC2) - Unknown owner - C:\Program Files (x86)\Ashampoo\Ashampoo HDD Control 2\AHDDC2_Service.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Blue Coat K9 Web Protection (bckwfs) - Blue Coat Systems, Inc. - C:\Program Files\Blue Coat K9 Web Protection\k9filter.exe

O23 - Service: BitComet Disk Boost Service (BITCOMET_HELPER_SERVICE) - BitComet - A free C++ BitTorrent/HTTP/FTP Download Client - C:\Program Files\BitComet\tools\BitCometService.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CyberGhost VPN Client (CGVPNCliSrvc) - mobile concepts GmbH - C:\Program Files\S.A.D\CyberGhost VPN\CGVPNCliService.exe

O23 - Service: CLHNServiceForPowerDVD - Unknown owner - C:\Program Files (x86)\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe

O23 - Service: COMODO LPS Launcher (CLPSLauncher) - Comodo Security Solutions Inc. - C:\Program Files (x86)\Common Files\Comodo\launcher_service.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: CrossLoop Service (CrossLoopService) - CrossLoop - C:\Users\robin\AppData\Local\CrossLoop\CrossLoopService.exe

O23 - Service: devolo Network Service (DevoloNetworkService) - devolo AG - C:\Program Files (x86)\devolo\dlan\devolonetsvc.exe

O23 - Service: PC Tools Performance Toolkit Defrag Service (DMDefragService) - PC Tools - C:\Program Files (x86)\PC Tools Utilities\Tools\Defrag\DMDefragSrv.exe

O23 - Service: PC Tools Performance Toolkit Repair Service (DMRepairService) - PC Tools - C:\Program Files (x86)\PC Tools Utilities\Tools\Repair\DMRepairSrv.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\FABS.exe

O23 - Service: Fax - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files (x86)\Common Files\MAGIX Services\Database\bin\fbserver.exe

O23 - Service: GPPService - Gorlo Pavel Programming. GPP© - C:\Program Files (x86)\GPPSoft\GPP Remote Server\GPP Remote Service.exe

O23 - Service: GS In-Game Service - ClanServers Hosting LLC - C:\Program Files (x86)\GameTracker\GSInGameService.exe

O23 - Service: GSService - Unknown owner - C:\Windows\SysWOW64\GSService.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: KooRaRoo Media Server (KooRaRooMediaServer) - Programming Sunrise - C:\Program Files (x86)\KooRaRoo Media\KooRaRooMediaServer.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: mceBackup Service - The Digital Lifestyle.com - C:\Program Files (x86)\The Digital Lifestyle.com\mcBackup 3.0\mceBackupService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: MySQL - Unknown owner - C:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe

O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Reader\1.0\NitroPDFReaderDriverServicex64.exe

O23 - Service: NetLimiter 3 Service (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 3\nlsvc.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Samsung AllShare PC (SamsungAllShareV2.0) - Samsung Electronics Co., Ltd. - C:\Program Files (x86)\Samsung\AllShare\AllShareDMS\AllShareDMS.exe

O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business 2011.SP4c\RpcAgentSrv.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: SensorsVService - Unknown owner - C:\Program Files (x86)\SensorsViewPro42\svservice.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: SimpleSlideShowServer - Samsung Electronics Co., Ltd. - C:\Program Files (x86)\Samsung\AllShare\AllShareSlideShowService.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Spyro Portal Service (SpyroService) - FS - C:\Program Files (x86)\FS\Spyro Portal\FlashPortal.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe

O23 - Service: TunngleService - Tunngle.net GmbH - C:\Program Files (x86)\Tunngle\TnglCtrl.exe

O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Users\robin\AppData\Local\CrossLoop\tvnserver.exe

O23 - Service: TVService - Team MediaPortal - C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe

O23 - Service: Interactive Services Detection (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: UPnPService - Magix AG - C:\Program Files (x86)\Common Files\MAGIX Shared\UPnPService\UPnPService.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

O23 - Service: VMware vCenter Converter Standalone Agent (vmware-converter-agent) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter-a.exe

O23 - Service: VMware vCenter Converter Standalone Server (vmware-converter-server) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe

O23 - Service: VMware vCenter Converter Standalone Worker (vmware-converter-worker) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe

O23 - Service: VMware Workstation Server (VMwareHostd) - Unknown owner - C:\Program Files (x86)\VMware\VMware Workstation\vmware-hostd.exe

O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 29568 bytes

clarkie · 9 april 2013

De experts zijn verwittigd, zodra ze online komen helpen ze je verder.

9 april 2013

Alvast bedankt we hebben geduld

kape · 10 april 2013

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = Autocomplete Pro Search

O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll

O2 - BHO: QuickStores-Toolbar - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - mscoree.dll (file missing)

O2 - BHO: IncrediMail MediaBar Nederlands 2 - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files (x86)\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll

O2 - BHO: YrJie New Games - {A86EFAD9-8377-476D-9192-CF440B6F88EC} - C:\Program Files (x86)\IeAdsBlocker.dll

O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)

O3 - Toolbar: IncrediMail MediaBar Nederlands 2 Toolbar - {95324e44-4b0a-47a9-8f77-9c6415e51c29} - C:\Program Files (x86)\IncrediMail_MediaBar_Nederlands_2\prxtbIncr.dll

O3 - Toolbar: QuickStores-Toolbar - {10EDB994-47F8-43F7-AE96-F2EA63E9F90F} - mscoree.dll (file missing)

O4 - Startup: Disabled

O4 - Startup: StartupFaster

O4 - Global Startup: StartupFaster

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: iOpus Internet Macros - {0483894E-2422-45E0-8384-021AFF1AF3CD} - (no file)

O9 - Extra button: (no name) - AutorunsDisabled - (no file) (HKCU)

O20 - Winlogon Notify: !SASWinLogon - Invalid registry found

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\\Program Files\\Trend Micro\\HiJackThis of C:\\Program Files (x86)\\Trend Micro\\HiJackThis.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw logje van HijackThis.

10 april 2013

zoals gevraagd 2 logfiles te beginnen met MBAM

Malwarebytes Anti-Malware (PRO) 1.75.0.1300

Malwarebytes : Free anti-malware download

Databaseversie: v2013.04.10.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

robin :: HOFMAN [administrator]

Bescherming: Ingeschakeld

10-4-2013 7:56:16

MBAM-log-2013-04-10 (08-16-28).txt

Scan type: Snelle scan

Uitgeschakelde scan opties: P2P

Objecten gescand: 445309

Verstreken tijd: 9 minuut/minuten, 21 seconde(n)

Geheugenprocessen gedetecteerd: 0