PC wordt zeer traag

PolH · 18 juni 2013

Dag,

Mijn Pc wordt weer zeer traag, het openen van outlook duurt minuten, en na een tijd begint internet explorer zeer traag te werken.

Kan dat eens bekeken worden?

Jean-Pierre · 18 juni 2013

We zullen eerst eens nagaan of malware of virussen de oorzaak zijn van je probleem.

1. Download HijackThis. (klik er op)

De download start automatisch na 5 seconden.

Bestand HijackThis.msi opslaan. Daarna kiezen voor "uitvoeren".

Hijackthis wordt nu op je PC geïnstalleerd, een snelkoppeling wordt op je bureaublad geplaatst.

Als je geen netwerkverbinding meer hebt, kan je de download doen met een andere PC en het bestand met een USB-stick overbrengen

Als je enkel nog in veilige modus kan werken, moet je de executable (HijackThis.exe) downloaden. Dit kan je HIER doen.

Sla deze op in een nieuwe map op de C schijf (bvb C:\\hijackthis) en start hijackthis dan vanaf deze map. De logjes kan je dan ook in die map terugvinden.

2. Klik op de snelkoppeling om HijackThis te starten. (lees eerst de rode tekst hieronder!)

Klik ofwel op "Do a systemscan and save a logfile", ofwel eerst op "Scan" en dan op "Savelog".

Er opent een kladblokvenster, hou gelijktijdig de CTRL en A-toets ingedrukt, nu is alles geselecteerd. Hou gelijktijdig de CTRL en C-toets ingedrukt, nu is alles gekopieerd. Plak nu het HJT logje in je bericht door CTRL en V-toets.

Krijg je een melding ""For some reason your system denied writing to the Host file ....", klik dan gewoon door op de OK-toets.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\\Program Files\\Trend Micro\\HiJackThis of C:\\Program Files (x86)\\Trend Micro\\HiJackThis. (Bekijk hier de afbeelding ---> Klik hier)

3. Na het plaatsen van je logje wordt dit door een expert nagekeken en hij begeleidt jou verder door het ganse proces.

Tip!

Wil je in woord en beeld weten hoe je een logje met HijackThis maakt en plaatst op het forum, klik dan HIER.

PolH · 18 juni 2013

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:50:15, on 18/06/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16490)

Boot mode: Normal

Running processes:

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Belgium Identity Card\beid35gui.exe

C:\Program Files\Fighters\SPAMfighter\sfagent.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac

C:\Program Files\Norton 360\Engine\20.3.1.22\ccSvcHst.exe

C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe

C:\Program Files\CyberLink\PowerDVD11\PDVD11Serv.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Fighters\Tray\FightersTray.exe

C:\Program Files\Common Files\Isabel\isa_kbc_certupdate.exe

C:\Program Files\Norton Ghost\Agent\VProTray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\MapsGalaxy_39\bar\1.bin\39brmon.exe

C:\Program Files\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe

C:\Users\Pol\AppData\Roaming\Spotify\spotify.exe

C:\Program Files\MyTomTom 3\MyTomTomSA.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Users\Pol\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrvEx.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe

C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\windows\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

C:\windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = De Standaard

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN België: Hotmail, Skype, nieuws, entertainment, lifestyle en meer!

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39SrcAs.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Toolbar BHO - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\PROGRA~1\MAPSGA~2\bar\1.bin\39bar.dll

O2 - BHO: PDF Architect Helper - {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files\PDF Architect\PDFIEHelper.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\20.3.1.22\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\20.3.1.22\IPS\IPSBHO.DLL

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Search Assistant BHO - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39SrcAs.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\20.3.1.22\coIEPlg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: PDF Architect Toolbar - {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files\PDF Architect\PDFIEPlugin.dll

O3 - Toolbar: MapsGalaxy - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39bar.dll

O4 - HKLM\..\Run: [QLBController] C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe /start

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [igfxTray] C:\windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [signIn] "C:\Program Files\Microsoft Online Services\Sign In\SignIn.exe" /autorun

O4 - HKLM\..\Run: [beid] "C:\Program Files\Belgium Identity Card\beid35gui.exe" /startup

O4 - HKLM\..\Run: [sfagent] C:\Program Files\Fighters\SPAMfighter\sfagent.exe

O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup

O4 - HKLM\..\Run: [RemoteControl11] C:\Program Files\CyberLink\PowerDVD11\PDVD11Serv.exe

O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [CommonToolkitTray] C:\Program Files\Fighters\Tray\FightersTray.exe

O4 - HKLM\..\Run: [isaKbcCertUpdate] C:\Program Files\Common Files\Isabel\isa_kbc_certupdate.exe

O4 - HKLM\..\Run: [Norton Ghost 15.0] "C:\Program Files\Norton Ghost\Agent\VProTray.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~1\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h

O4 - HKLM\..\Run: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~1\MAPSGA~2\bar\1.bin\39brmon.exe

O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [spotify] "C:\Users\Pol\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [MyTomTomSA.exe] C:\Program Files\MyTomTom 3\MyTomTomSA.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: Dropbox.lnk = Pol\AppData\Roaming\Dropbox\bin\Dropbox.exe

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200

O8 - Extra context menu item: Afbeelding verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Pagina verzenden naar &Bluetooth-apparaat... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O12 - Plugin for .mu3: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .mus: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .mxl: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .mya: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .myr: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .myt: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O12 - Plugin for .xmz: C:\Program Files\Internet Explorer\Plugins\NPMyrMus.dll

O15 - Trusted Zone: http://cbc-pdf.cbc.be

O15 - Trusted Zone: CBC

O15 - Trusted Zone: http://www.cbccorporate.be

O15 - Trusted Zone: ?SOB - Úvodní stránka

O15 - Trusted Zone: http://www.csob.sk

O15 - Trusted Zone: http://col.isabel.be

O15 - Trusted Zone: http://www.isabel.be

O15 - Trusted Zone: http://www.beta.isabel.be

O15 - Trusted Zone: http://col.isabel.eu

O15 - Trusted Zone: http://www.isabel.eu

O15 - Trusted Zone: http://www.beta.isabel.eu

O15 - Trusted Zone: http://kbc-pdf.kbc.be

O15 - Trusted Zone: KBC

O15 - Trusted Zone: KBC Asset Management

O15 - Trusted Zone: http://www.kbcam.com

O15 - Trusted Zone: http://www.kbcbankingforbusiness.com

O15 - Trusted Zone: http://www.kbccorporates.com

O15 - Trusted Zone: http://www.kbcfi.com

O15 - Trusted Zone: http://www.kbcmerchantbanking.com

O15 - Trusted Zone: http://www.kh.hu

O15 - Trusted Zone: http://cbc-pdf.cbc.be (HKLM)

O15 - Trusted Zone: CBC (HKLM)

O15 - Trusted Zone: http://www.cbccorporate.be (HKLM)

O15 - Trusted Zone: ?SOB - Úvodní stránka (HKLM)

O15 - Trusted Zone: http://www.csob.sk (HKLM)

O15 - Trusted Zone: http://col.isabel.be (HKLM)

O15 - Trusted Zone: http://www.isabel.be (HKLM)

O15 - Trusted Zone: http://www.beta.isabel.be (HKLM)

O15 - Trusted Zone: http://col.isabel.eu (HKLM)

O15 - Trusted Zone: http://www.isabel.eu (HKLM)

O15 - Trusted Zone: http://www.beta.isabel.eu (HKLM)

O15 - Trusted Zone: http://kbc-pdf.kbc.be (HKLM)

O15 - Trusted Zone: KBC (HKLM)

O15 - Trusted Zone: KBC Asset Management (HKLM)

O15 - Trusted Zone: http://www.kbcam.com (HKLM)

O15 - Trusted Zone: http://www.kbcbankingforbusiness.com (HKLM)

O15 - Trusted Zone: http://www.kbccorporates.com (HKLM)

O15 - Trusted Zone: http://www.kbcfi.com (HKLM)

O15 - Trusted Zone: http://www.kbcmerchantbanking.com (HKLM)

O15 - Trusted Zone: http://www.kh.hu (HKLM)

O15 - Trusted Zone: http://*.mcafee.com (HKLM)

O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)

O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)

O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)

O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: AdminService for OpenEdge 10.2B (AdminService10.2B) - Unknown owner - C:\Program Files\OpenEdge\bin\AdmSrvc.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: CLHNServiceForPowerDVD - Unknown owner - C:\Program Files\CyberLink\PowerDVD11\Kernel\DMP\CLHNServiceForPowerDVD.exe

O23 - Service: CyberLink PowerDVD 11.0 Monitor Service - CyberLink - C:\Program Files\CyberLink\PowerDVD11\Common\MediaServer\CLMSMonitorService.exe

O23 - Service: CyberLink PowerDVD 11.0 Service - CyberLink - C:\Program Files\CyberLink\PowerDVD11\Common\MediaServer\CLMSServerForPDVD11.exe

O23 - Service: GenericMount Helper Service - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\GenericMountHelper.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Hotkey Monitor (hpHotkeyMonitor) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP HotKey Support\hpHotkeyMonitor.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: MapsGalaxyService (MapsGalaxy_39Service) - COMPANYVERS_NAME - C:\PROGRA~1\MAPSGA~2\bar\1.bin\39barsvc.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\20.3.1.22\ccSvcHst.exe

O23 - Service: Norton Online Backup (NOBU) - Unknown owner - C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe (file missing)

O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe

O23 - Service: PDF Architect Helper Service - pdfforge GmbH - C:\Program Files\PDF Architect\HelperService.exe

O23 - Service: PDF Architect Service - pdfforge GmbH - C:\Program Files\PDF Architect\ConversionService.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\Fighters\SPAMfighter\sfus.exe

O23 - Service: @%SystemRoot%\system32\stlang.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Suite Service - SPAMfighter ApS - C:\Program Files\Fighters\FighterSuiteService.exe

O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

O23 - Service: SymSnapService - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe

--

End of file - 19452 bytes

Maxstar · 18 juni 2013

Hoi,

1. Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

O2 - BHO: Toolbar BHO - {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\PROGRA~1\MAPSGA~2\bar\1.bin\39bar.dll

O2 - BHO: Search Assistant BHO - {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39SrcAs.dll

O3 - Toolbar: MapsGalaxy - {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files\MapsGalaxy_39\bar\1.bin\39bar.dll

O4 - HKLM\..\Run: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~1\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h

O4 - HKLM\..\Run: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~1\MAPSGA~2\bar\1.bin\39brmon.exe

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

2. Download MalwareBytes' Anti-Malware (website) en sla het op je bureaublad op.

Zorg dat er na de installatie een vinkje is geplaatst bij:

Update MalwareBytes' Anti-Malware
Start MalwareBytes' Anti-Malware
Je krijgt hier ook de keuze om de evaluatie versie van MBAM te gebruiken, indien je dit niet wilt vink dit dan uit.

Klik daarna op "Voltooien".

Indien een update gevonden wordt, zal die gedownload en geïnstalleerd worden.

Bij problemen!!! (Lees de onderstaande instructies)

Zodra het programma gestart is, ga dan naar het tabblad "Instellingen".
Vink hier aan: "Sluit Internet Explorer tijdens verwijdering van malware".
Ga daarna naar het tabblad "Scanner", kies hier voor "Snelle Scan".
Druk vervolgens op "Scannen" om de scan te starten.
Het scannen kan een tijdje duren, dus wees geduldig.
Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.
Zorg ervoor dat daar alles aangevinkt is, daarna klik op: "Verwijder geselecteerde".
Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten.
Herstart de computer indien nodig en post hierna de log in het volgende bericht.

Groet Maxstar

PolH · 18 juni 2013