BSOD en/of freeze laptop

[Jormu]

Hey,

Mijn laptop freezed op willekeurige momenten en meestal als ik lang genoeg wacht, komt er een BSOD:

On Mon 23/09/2013 9:39:31 GMT your computer crashed

crash dump file: C:\Windows\Minidump\092313-17394-01.dmp

This was probably caused by the following module: win32k.sys (win32k+0xC3773)

Bugcheck code: 0x7A (0xFFFFFFFFC07F2210, 0xFFFFFFFFC0000185, 0x51B178C0, 0xFFFFFFFFFE4428A4)

Error: KERNEL_DATA_INPAGE_ERROR

file path: C:\Windows\system32\win32k.sys

product: Besturingssysteem Microsoft® Windows®

company: Microsoft Corporation

description: Multi-User Win32-stuurprogramma

Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

In de gevallen dat hij bleef hangen, was ik League of Legends aan het spelen en de andere keren was het programma uTorrent opgestart (er was niets aan het uploaden of downloaden)

Ik heb ook een HiJackThis-logje gemaakt in geval van:

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 13:37:16, on 23/09/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v10.0 (10.00.9200.16686)

FIREFOX: 23.0.1 (nl)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Users\Prutske\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, Messenger, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, Messenger, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, Messenger, het laatste nieuws, entertainment en meer!

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKUS\S-1-5-18\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

--

End of file - 5048 bytes

[Jormu]

Toevoeging:

Ik heb net opnieuw een BSOD gehad terwijl ik gewoon op internet zat. Na herstart bleef er een zwart scherm na het Windows Starten waarbij ik enkel de muis kon bewegen en na een kwartier de laptop met de knop heb afgezet. Na opstarten in veilige modus, heb ik hem opnieuw opgestart in normale modus.

BSOD:

On Mon 23/09/2013 11:42:28 GMT your computer crashed

crash dump file: C:\Windows\Minidump\092313-13712-01.dmp

This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEBFC)

Bugcheck code: 0x7A (0xFFFFFFFFC05867C0, 0xFFFFFFFFC0000185, 0x395B18C0, 0xFFFFFFFFB0CF80D8)

Error: KERNEL_DATA_INPAGE_ERROR

file path: C:\Windows\system32\ntkrnlpa.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

[kweezie wabbit]

In het logje zie ik geen aanwijzingen voor malware.

De foutmelding 0x7A (KERNEL_DATA_INPAGE_ERROR) betekent dat de gegevens van de pagefile (het wisselbestand of virtuele geheugen) niet konden ingelezen worden in het ram geheugen.

De 2de parameter (0xFFFFFFFFC0000185) betekent dat er een probleem is met de verbinding naar de harde schijf waar het wisselbestand op staat.

Controleer of de harde schijf nog wel goed aangesloten is en vervang eventueel de datakabel van de schijf naar het moederbord.