Nieuwe printer geinstalleerd (HP deskjet 2540) en print nu geen office documenten

[LouiseH]

Ik heb zojuist een nieuwe HP deskjet 2540 geïnstalleerd. Nu kan ik wel afdrukken van internet of afbeeldingen, maar documenten uit Word en Excel pakt ie niet. Hoe kan dit ?

- - - Updated - - -

Overigens vanaf de laptop en ipod doet ie dat wel (word documenten afdrukken), maar van de desktop pc dus niet (Acer Aspire).

[clarkie]

Krijg je een foutmelding, zo ja welke.....?

Als je in Word en excel op bestand-> afdrukken klikt welke printer staat er dan om mee af te drukken?

[LouiseH]

Krijg je een foutmelding, zo ja welke.....?

Als je in Word en excel op bestand-> afdrukken klikt welke printer staat er dan om mee af te drukken?

Daar staat de juiste printer.Als ik een printopdracht geef vanuit Word dan gebeurt er niets. Geef ik een printopdracht vanuit afbeeldingen dan print ie netjes uit.

[clarkie]

Heb je eerst de eventuele oude printer verwijderd?

Controleer eens de afdruktaken als je op de knop printen gedrukt hebt via start-> configuratiescherm-> apparaten en printers. Klik daar op je printer die tevens als standaard ingesteld zou moeten staan, dan kan je bovenaan op afdruktaken klikken.

[LouiseH]

de oude printer staat er niet meer in. Afdruktaken blijft leeg. Ik snap het niet, waar ligt dit aan ? Is dit een office probleem, want zoals gezegd afbeeldingen drukt hij wel prima af ? Het is een printer die wireless kan printen, maar ik heb hem nu met USB verbonden. Daar kan het toch ook niet aan liggen ?

[clarkie]

Voer deze fixit eens uit.

Lost dat je probleem niet op ga dan eens naar deze link

[LouiseH]

Met fixit rapporteert hij geen problemen. Bij het HP programma ook niet. Ben nu bezig met het opnieuw installeren van het besturinggsprogramma. Het duurt heel lang voordat de usb verbinding tot stand kwam. Nu staan er 2 printers één via USB (kopie staat erbij) één via netwerk. Maar geen van beiden print word document uit.....

[LouiseH]

Met fixit rapporteert hij geen problemen. Bij het HP programma ook niet. Ben nu bezig met het opnieuw installeren van het besturinggsprogramma. Het duurt heel lang voordat de usb verbinding tot stand kwam. Nu staan er 2 printers één via USB (kopie staat erbij) één via netwerk. Maar geen van beiden print word document uit.....

Weet iemand nog een oplossing ????????????????????????

[clarkie]

Download RSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hier staat een beschrijving hoe je kan kijken of je een 32- of 64-bitversie van Windows heeft.

• RSIT 32 bit (RSIT.exe)
  
• RSIT 64 bit (RSITx64.exe)
  

Dubbelklik op RSIT.exe om de tool te starten.

• Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  
• Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  
• Wanneer de tool gereed is wordt er een kladblok bestand genaamd "Log" geopend.
  
• Plaats de inhoud hiervan in het volgende bericht.
  

Bekijk ook de instructievideo.

[LouiseH]

Logfile of random's system information tool 1.09 (written by random/random)

Run by Louise at 2014-02-18 12:40:05

Microsoft Windows 7 Home Premium Service Pack 1

System drive C: has 18 GB (8%) free of 228 GB

Total RAM: 3541 MB (39% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:40:12, on 18-2-2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.16518)

Boot mode: Normal

Running processes:

C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin\ccSvcHst.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe

C:\Program Files\trend micro\Louise.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Startpagina.nl | Jouw startpagina voor weer, verkeer en meer

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: Symantec Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\bin\IPS\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O2 - BHO: Vuze Remote - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll

O4 - HKLM\..\Run: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKCU\..\Run: [backgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Louise\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_170_ActiveX.exe -update activex

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')

O4 - Startup: Inktwaarschuwingen controleren - HP Deskjet 2540 series (Kopie 1).lnk = ?

O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe

O9 - Extra 'Tools' menuitem: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print\SmartPrintSetup.exe

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/NL/Core/Player/2020PlayerAX_IKEA_Win32.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{3DFBA3F0-4722-4A39-BA4B-D9AA0438816F}: NameServer = 192.168.2.254

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - (no file)

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll

O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Symantec Endpoint Protection (SepMasterService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin\ccSvcHst.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin64\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin64\snac64.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 12948 bytes

======Listing Processes======

\SystemRoot\System32\smss.exe

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

wininit.exe

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

winlogon.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

atieclxx

C:\Windows\System32\spoolsv.exe

taskeng.exe {AE0A4C18-5726-429E-8C34-42AA940157FA}

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

"C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe"

"C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe" /launchService

"C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe"

"C:\Program Files\Acer\Acer Updater\UpdaterService.exe"

"C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe"

"C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin\ccSvcHst.exe" /s "Symantec Endpoint Protection" /m "C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin\sms.dll" /prefetch:1

C:\Windows\system32\svchost.exe -k imgsvc

"C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin64\Smc.exe" /prefetch:1

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\servicing\TrustedInstaller.exe

"C:\Windows\System32\WUDFHost.exe" -HostGUID:{193a1820-d9ac-4997-8c55-be817523f6aa} -IoEventPortName:HostProcess-b61f5e97-b194-4a46-9595-5bdb96231945 -SystemEventPortName:HostProcess-cb47ded3-a09c-4136-a58e-ec8347d6ada5 -IoCancelEventPortName:HostProcess-3b47ba87-587b-4bf7-ba5a-6219d30407ec -NonStateChangingEventPortName:HostProcess-102547c1-2763-433f-bcbd-810af288b011 -ServiceSID:S-1-5-80-2652678385-582572993-1835434367-1344795993-749280709 -LifetimeId:76897248-c2d9-43dd-a5e1-d19faac83c02 -DeviceGroupId:WpdFsGroup

C:\Windows\system32\wbem\unsecapp.exe -Embedding

"taskhost.exe"

"C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\Bin\ccSvcHst.exe" /u /c /a /s "UserSession"

taskeng.exe {0E69220A-EAF1-43E2-A132-2DC081D4D0CE}

"C:\Windows\system32\Dwm.exe"

C:\Windows\Explorer.EXE

"C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s

"C:\Windows\SysWOW64\rundll32.exe" "C:\Users\Louise\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun

"C:\Windows\system32\RunDll32.exe" "C:\Program Files\HP\HP Deskjet 2540 series\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=CN3BJ2DGWS0604;CONNECTION=USB;MONITOR=1;

"C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe"

"C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

"C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe"

"C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM" PriorityLow

"C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe" 0

C:\Windows\system32\SearchIndexer.exe /Embedding

"C:\Windows\system32\SearchProtocolHost.exe" Global\UsGthrFltPipeMssGthrPipe1_ Global\UsGthrCtrlFltPipeMssGthrPipe1 1 -2147483646 "Software\Microsoft\Windows Search" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot)" "C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc" "DownLevelDaemon"

"C:\Windows\system32\SearchFilterHost.exe" 0 524 528 536 65536 532

"C:\Program Files\Internet Explorer\IEXPLORE.EXE"

"C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" SCODEF:4980 CREDAT:267521 /prefetch:2

C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_170_ActiveX.exe -Embedding

"C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" SCODEF:4980 CREDAT:1774895 /prefetch:2

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe

"C:\Program Files (x86)\Nero\Update\NASvc.exe"

C:\Windows\system32\sppsvc.exe

"C:\Program Files\Windows Media Player\wmpnetwk.exe"

C:\Windows\system32\wbem\wmiprvse.exe

taskeng.exe {567FDF51-C982-48E2-AB1D-1AA28FFA1356}

"C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

"C:\Users\Louise\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RXPUQHYG\RSITx64.exe"

======Scheduled tasks folder======

C:\Windows\tasks\Adobe Flash Player Updater.job

C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]

Groove GFS Browser Helper - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL [2013-03-08 6669000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]

Windows Live ID Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21 529280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}]

Office Document Cache Handler - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL [2013-03-06 690392]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]

Symantec Vulnerability Protection - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.4013.4013.105\bin\IPS\IPSBHO.DLL [2013-10-21 387040]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]

Groove GFS Browser Helper - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL [2013-03-08 4171464]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

Java Plug-In SSV Helper - C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-10-08 462760]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]

Windows Live ID Sign-in Helper - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21 439168]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF}]

Office Document Cache Handler - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL [2013-03-06 562904]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ba14329e-9550-4989-b3f2-9732e92d17cc}]

Vuze Remote Toolbar - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll [2013-11-06 226592]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]

Java Plug-In 2 SSV Helper - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-10-08 171944]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Internet Explorer\Toolbar]

{ba14329e-9550-4989-b3f2-9732e92d17cc} - Vuze Remote Toolbar - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll [2013-11-06 226592]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"RTHDVCPL"=C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [2011-06-09 11860072]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"BackgroundContainer"=C:\Windows\SysWOW64\Rundll32.exe [2009-07-14 44544]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"FlashPlayerUpdate"=C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_170_ActiveX.exe [2013-12-14 531336]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [2013-04-21 59720]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EgisTecPMMUpdate]

C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [2011-03-29 408432]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EgisUpdate]

C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [2011-03-29 202608]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

C:\Program Files (x86)\iTunes\iTunesHelper.exe [2013-08-16 152392]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

C:\Program Files (x86)\QuickTime\QTTask.exe [2013-05-01 421888]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

C:\Program Files (x86)\Skype\Phone\Skype.exe [2013-10-02 20473504]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SuiteTray]

C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [2011-04-02 340848]

[HKEY_LOCAL_MACHINE\Software\wow6432node\Microsoft\Windows\CurrentVersion\Run]

"Hotkey Utility"=C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe [2011-08-11 627304]

"Adobe ARM"=C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2013-11-21 959904]

"BCSSync"=C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [2012-11-05 89184]

"SunJavaUpdateSched"=C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2013-07-02 254336]

"StartCCC"=C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [2013-10-08 766208]

"HP Software Update"=C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [2013-05-30 96056]

""= []

C:\Users\Louise\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Inktwaarschuwingen controleren - HP Deskjet 2540 series (Kopie 1).lnk - C:\Windows\system32\RunDll32.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]

WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED}

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]

"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL [2013-03-08 6669000]

[HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]

"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL [2013-03-08 4171464]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]

"SecurityProviders"=credssp.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\AFD]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\hitmanpro37]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\hitmanpro37.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\HitmanPro37Crusader]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\HitmanPro37CrusaderBoot]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SepMasterService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SmcService]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"LogonHoursAction"=2

"DontDisplayLogonHoursWarnings"=1

"DisableLockWorkstation"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"ConsentPromptBehaviorAdmin"=5