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Hallo , ik ben nieuw op dit forum

Omdat ik niet weet wat er zoal van malware aanwezig is op mijn computer heb ik dit berichtje geplaatst,

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:11:16, on 23/05/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17041)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\N360.exe

C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe

C:\Program Files (x86)\Samsung\Samsung New PC Studio\NPSAgent.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe

C:\Program Files (x86)\Samsung\Kies\Kies.exe

C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe

C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Windows\STK02N\STK02NM.exe

C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

I:\Mijn stamboom\MyHeritage\Bin\FTBCheckUpdates.exe

C:\Program Files (x86)\Mouse Driver\StartAutorun.exe

C:\Program Files (x86)\Mouse Driver\KMConfig.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Mouse Driver\KMProcess.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = {searchTerms - Bing}

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = {searchTerms - Bing}

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = HLN.be, Nieuws, sport en showbizz, 24/24, 7/7, meer dan 350 nieuwsupdates per dag

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = {searchTerms - Bing}

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = {searchTerms - Bing}

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\IPS\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: DVDVideoSoft.WebPageAdjuster - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\coIEPlg.dll

O3 - Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)

O4 - HKLM\..\Run: [sTCAgent] "C:\Program Files (x86)\Splashtop\Splashtop Connect IE\STCAgent.exe"

O4 - HKLM\..\Run: [ZyngaGamesAgent] "C:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [Family Tree Builder Update] I:\Mijn stamboom\MyHeritage\Bin\FTBCheckUpdates.exe

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files (x86)\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files (x86)\Mouse Driver\StartAutorun.exe KMConfig.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [NeroCheck] C:\Windows\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [spotify] "C:\Users\Eigenaar\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [AutoStartNPSAgent] C:\Program Files (x86)\Samsung\Samsung New PC Studio\NPSAgent.exe

O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

O4 - HKCU\..\Run: [gStart] C:\Program Files (x86)\Garmin\Training Center\gStart.exe

O4 - HKCU\..\Run: [Easy Driver Pro] C:\Program Files (x86)\Probit Software\Easy Driver Pro\DPLauncher.exe

O4 - HKCU\..\Run: [HydraVisionDesktopManager] "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"

O4 - HKCU\..\Run: [KiesPreload] C:\Program Files (x86)\Samsung\Kies\Kies.exe /preload

O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe -startup

O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: Microsoft SharePoint Workspace.lnk = C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE

O4 - Startup: OneNote 2010 Schermopname en Snel starten.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

O4 - Startup: OpenOffice.org 3.3 .lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: STK02N 2.4 PNP Monitor.lnk = ?

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytmp3downloader.htm

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O9 - Extra 'Tools' menuitem: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanner.ikea.com/BE/Core/Player/2020PlayerAX_IKEA_Win32.cab

O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file:///C:/Program%20Files%20(x86)/AutoCAD%202002/AcDcToday.ocx

O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file:///C:/Program%20Files%20(x86)/AutoCAD%202002/InstBanr.ocx

O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file:///C:/Program%20Files%20(x86)/AutoCAD%202002/InstFred.ocx

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file:///C:/Program%20Files%20(x86)/AutoCAD%202002/AcPreview.ocx

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: c:\progra~2\contin~1\sprote~1.dll c:\progra~2\softqu~1\sprote~1.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AppleChargerSrv - Unknown owner - C:\Windows\system32\AppleChargerSrv.exe (file missing)

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe

O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe

O23 - Service: CrossLoop Service (CrossLoopService) - CrossLoop Inc - C:\Users\Eigenaar\AppData\Local\CrossLoop\CrossLoopService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: ICM_UpdaterService Disp (ICM_UpdaterService) - Unknown owner - C:\Program Files (x86)\SAMSUNG\Samsung Networking Wizard\ICM_Service.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files (x86)\Mouse Driver\KMWDSrv.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\21.2.0.38\N360.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Splashtop Connect Service (SCBackService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect\BackService.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files (x86)\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe

O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Users\Eigenaar\AppData\Local\CrossLoop\tvnserver.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: Splashtop Connect Firefox Software Updater Service (WCUService_STC_FF) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe

O23 - Service: Splashtop Connect IE Software Updater Service (WCUService_STC_IE) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect IE Software Updater\WCUService.exe

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 16803 bytes

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Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

O2 - BHO: DVDVideoSoft.WebPageAdjuster - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe

O9 - Extra button: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O9 - Extra 'Tools' menuitem: Free YouTube Download - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll

O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file:///C:/Program%20Files%20(x86)/A.../AcDcToday.ocx

O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file:///C:/Program%20Files%20(x86)/A...2/InstBanr.ocx

O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file:///C:/Program%20Files%20(x86)/A...2/InstFred.ocx

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file:///C:/Program%20Files%20(x86)/A.../AcPreview.ocx

O20 - AppInit_DLLs: c:\progra~2\contin~1\sprote~1.dll c:\progra~2\softqu~1\sprote~1.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download 51a5f5d096dae-icon_RSIT.pngRSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hier staat een beschrijving hoe je kan kijken of je een 32- of 64-bitversie van Windows heeft.

Dubbelklik op RSIT.exe om de tool te starten.

  • Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  • Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  • Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" .

RSIT Logbestanden plaatsen

  • Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
  • Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
  • Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.

Bekijk ook de instructievideo.

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