Cursor start altijd bovenaan de pagina

[vtveen]

Bij het openen van een nieuw Word document staat de cursor altijd helemaal bovenaan het (lege) document, terwijl bij 'Instellingen' de marge voor Boven normaal 2,5 cm aangeeft.

Na het invoegen van 'Kop en voettekst' en het daarna sluiten van dat venstertje komt hij weer op de juiste plaats.

Er is mee te leven, maar het is erg frustrerend telkens die correctie/handelingen te moeten doen.

[clarkie]

Kan je daar eens een printscreen van maken en in je volgend bericht plaatsen?

Een nieuw dus leeg document is eigenlijk gebaseerd op een sjabloon genaamd Normal.dot heb je dat ooit aangepast?

[vtveen]

"sjabloon genaamd Normal.dot"; waar vind ik dat om evt aan te passen ??

[clarkie]

Sluit Word af.

Zorg eerst dat verborgen mappen en bestanden in je verkenner worden weergegeven indien dit nog niet gebeurd is.

Klik daarom in je verkenner op beeld-> opties-> map- en zoekopties wijzigen.

Ga in mapopties naar het tabblad weergave.

Zet dan in vinkje bij verborgen bestanden, mappen en stations weergeven.

Klik op Toepassen en OK.

Dan ga je naar C->Gebruikers-> gebruikersnaam->AppData-> Roaming-> Microsoft->Sjablonen.

Verander daar de naam van het sjabloon Normal naar Normaloud.

Start nu Word op, er wordt automatisch een nieuw sjabloon Normal aangemaakt.

Is je probleem nu opgelost?

[vtveen]

Als ik de naam van het sjabloon probeer te wijzigen krijg ik steeds een venster met daarin het bericht:

"De bewerking kan niet worden voltooid omdat het bestand in Microsoft Word is geopend."

Maar Word is afgesloten.....

[clarkie]

Gebruik de toetsencombinatie ctrl-alt- delete om naar taakbeheer te gaan.

Kijk daar bij processen of er iets tussen staat van Word en sluit het dan af.

Probeer dan bericht 4 uit te voeren.

[vtveen]

Het enige wat ik zie is: Winword.exe

Kan/moet ik dat afsluiten ??

[clarkie]

Het enige wat ik zie is: Winword.exe

Kan/moet ik dat afsluiten ??

Inderdaad. Dan probeer je Normal te wijzigen naar Normaloud.

Lost dat je probleem nog niet op voer dan onderstaande uit.

Download RSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hier staat een beschrijving hoe je kan kijken of je een 32- of 64-bitversie van Windows heeft.

• RSIT 32 bit (RSIT.exe)
  
• RSIT 64 bit (RSITx64.exe)
  

Dubbelklik op RSIT.exe om de tool te starten.

• Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  
• Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  
• Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" .
  

RSIT Logbestanden plaatsen

• Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
  
• Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
  
• Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.
  

Bekijk ook de instructievideo.

[vtveen]

Logfile of random's system information tool 1.10 (written by random/random)

Run by Gebruiker at 2014-06-21 10:05:21

Microsoft Windows 7 Professional Service Pack 1

System drive C: has 353 GB (74%) free of 477 GB

Total RAM: 3488 MB (64% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:05:30, on 21-6-2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17126)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\HP\HP Software Update\hpwuschd2.exe

C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

C:\Program Files\AVAST Software\Avast\avastui.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\RunDll32.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Gebruiker\Downloads\RSIT.exe

C:\Program Files\trend micro\Gebruiker.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = "Travelling is a way of life" vtveen's Profile

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

O1 - Hosts: ::1 localhost

O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui

O4 - HKLM\..\Run: [igfxTray] "C:\Windows\system32\igfxtray.exe"

O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"

O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"

O4 - Startup: Inktwaarschuwingen controleren - HP Photosmart 5520 series.lnk = ?

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\system32\IntelCpHeciSvc.exe

O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe

O23 - Service: HitmanPro.Alert Service (hmpalertsvc) - SurfRight B.V. - C:\Program Files\HitmanPro.Alert\hmpalert.exe

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--

End of file - 5406 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Adobe Flash Player Updater.job - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

=========Mozilla firefox=========

ProfilePath - C:\Users\Gebruiker\AppData\Roaming\Mozilla\Firefox\Profiles\i0nb2dcx.default

prefs.js - "browser.search.suggest.enabled" - false

prefs.js - "browser.search.useDBForOrder" - true

prefs.js - "browser.startup.homepage" - "http://members.virtualtourist.com/m/7c27b/"

"wrc@avast.com"=C:\Program Files\AVAST Software\Avast\WebRep\FF

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]

"Description"=Adobe® Flash® Player 14.0.0.125 Plugin

"Path"=C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_125.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer]

"Description"=Adobe Shockwave Player

"Path"=C:\Windows\system32\Adobe\Director\np32dsw_1167637.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/GENUINE]

"Description"=

"Path"=disabled

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0]

"Description"=Ag Player Plugin

"Path"=c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922]

"Description"=WLPG Install MIME type

"Path"=C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513]

"Description"=WLPG Install MIME type

"Path"=C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\Adobe Reader]

"Description"=Handles PDFs in-place in Firefox

"Path"=C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

C:\Users\Gebruiker\AppData\Roaming\Mozilla\Firefox\Profiles\i0nb2dcx.default\searchplugins\

duckduckgo.xml

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8E5E2654-AD2D-48bf-AC2D-D17F00898D06}]

avast! Online Security - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2014-05-03 436600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]

Windows Live ID Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28 441216]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"=C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [2012-06-11 10996368]

"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2013-11-21 959904]

"AdobeAAMUpdater-1.0"=C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2011-06-16 499608]

"HP Software Update"=C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2011-10-28 49208]

"AvastUI.exe"=C:\Program Files\AVAST Software\Avast\AvastUI.exe [2014-06-19 3890208]

"IgfxTray"=C:\Windows\system32\igfxtray.exe [2013-11-07 145880]

"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2013-11-07 181208]

"Persistence"=C:\Windows\system32\igfxpers.exe [2013-11-07 189912]

C:\Users\Gebruiker\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Inktwaarschuwingen controleren - HP Photosmart 5520 series.lnk - C:\Windows\system32\RunDll32.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]

C:\Windows\system32\igfxdev.dll [2013-11-07 330752]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]

"SecurityProviders"=credssp.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\AFD]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\hitmanpro37]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\hitmanpro37.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\HitmanPro37Crusader]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\HitmanPro37CrusaderBoot]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"ConsentPromptBehaviorAdmin"=5

"ConsentPromptBehaviorUser"=3

"EnableUIADesktopToggle"=0

"dontdisplaylastusername"=0

"legalnoticecaption"=

"legalnoticetext"=

"shutdownwithoutlogon"=1

"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDrives"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]

"vidc.mrle"=msrle32.dll

"vidc.msvc"=msvidc32.dll

"msacm.imaadpcm"=imaadp32.acm

"msacm.msg711"=msg711.acm

"msacm.msgsm610"=msgsm32.acm

"msacm.msadpcm"=msadp32.acm

"midimapper"=midimap.dll

"wavemapper"=msacm32.drv

"vidc.uyvy"=msyuv.dll

"vidc.yuy2"=msyuv.dll

"vidc.yvyu"=msyuv.dll

"vidc.iyuv"=iyuv_32.dll

"vidc.i420"=iyuv_32.dll

"vidc.yvu9"=tsbyuv.dll

"msacm.l3acm"=C:\Windows\System32\l3codeca.acm

"vidc.cvid"=iccvid.dll

"wave"=wdmaud.drv

"midi"=wdmaud.drv

"mixer"=wdmaud.drv

"aux"=wdmaud.drv

"msacm.siren"=sirenacm.dll

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1

======List of files/folders created in the last 1 month======

2014-06-21 10:05:21 ----D---- C:\rsit

2014-06-19 14:23:47 ----A---- C:\Windows\system32\urlmon.dll

2014-06-19 14:23:47 ----A---- C:\Windows\system32\MsSpellCheckingFacility.exe

2014-06-19 14:23:47 ----A---- C:\Windows\system32\JavaScriptCollectionAgent.dll

2014-06-19 14:23:47 ----A---- C:\Windows\system32\ieetwproxystub.dll

2014-06-19 14:23:47 ----A---- C:\Windows\system32\ieetwcollector.exe

2014-06-19 14:23:46 ----A---- C:\Windows\system32\msrating.dll

2014-06-19 14:23:46 ----A---- C:\Windows\system32\msfeeds.dll

2014-06-19 14:23:46 ----A---- C:\Windows\system32\jsproxy.dll

2014-06-19 14:23:46 ----A---- C:\Windows\system32\ieUnatt.exe

2014-06-19 14:23:46 ----A---- C:\Windows\system32\iernonce.dll

2014-06-19 14:23:46 ----A---- C:\Windows\system32\dxtmsft.dll

2014-06-19 14:23:45 ----A---- C:\Windows\system32\wininet.dll

2014-06-19 14:23:45 ----A---- C:\Windows\system32\iesetup.dll

2014-06-19 14:23:45 ----A---- C:\Windows\system32\ieetwcollectorres.dll

2014-06-19 14:23:45 ----A---- C:\Windows\system32\ieapfltr.dll

2014-06-19 14:23:45 ----A---- C:\Windows\system32\ie4uinit.exe

2014-06-19 14:23:44 ----A---- C:\Windows\system32\ieui.dll

2014-06-19 14:23:44 ----A---- C:\Windows\system32\ieframe.dll

2014-06-19 14:23:44 ----A---- C:\Windows\system32\dxtrans.dll

2014-06-19 14:23:43 ----A---- C:\Windows\system32\mshtmlmedia.dll

2014-06-19 14:23:43 ----A---- C:\Windows\system32\mshtmled.dll

2014-06-19 14:23:43 ----A---- C:\Windows\system32\iertutil.dll

2014-06-19 14:23:42 ----A---- C:\Windows\system32\mshtml.dll

2014-06-19 14:23:42 ----A---- C:\Windows\system32\jscript9diag.dll

2014-06-19 14:23:41 ----A---- C:\Windows\system32\vbscript.dll

2014-06-19 14:23:41 ----A---- C:\Windows\system32\jscript9.dll

2014-06-19 14:23:10 ----A---- C:\Windows\system32\msxml6r.dll

2014-06-19 14:23:10 ----A---- C:\Windows\system32\msxml6.dll

2014-06-19 14:23:10 ----A---- C:\Windows\system32\msxml3r.dll

2014-06-19 14:23:10 ----A---- C:\Windows\system32\msxml3.dll

2014-06-19 14:22:59 ----A---- C:\Windows\system32\drivers\tcpip.sys

2014-06-19 14:22:59 ----A---- C:\Windows\system32\drivers\FWPKCLNT.SYS

2014-06-19 14:22:58 ----A---- C:\Windows\system32\aepdu.dll

2014-06-19 14:22:58 ----A---- C:\Windows\system32\aeinv.dll

2014-06-19 14:22:48 ----A---- C:\Windows\system32\usp10.dll

2014-06-19 12:20:54 ----D---- C:\Program Files\Mozilla Firefox

2014-06-19 10:59:51 ----A---- C:\Windows\system32\RdpGroupPolicyExtension.dll

2014-06-19 10:59:51 ----A---- C:\Windows\system32\rdpcorets.dll

======List of files/folders modified in the last 1 month======

2014-06-21 10:05:30 ----D---- C:\Windows\Prefetch

2014-06-21 10:05:27 ----D---- C:\Program Files\Trend Micro

2014-06-21 10:05:23 ----D---- C:\Windows\Temp

2014-06-21 09:52:24 ----D---- C:\Windows\system32\config

2014-06-21 09:52:00 ----D---- C:\Windows\rescache

2014-06-21 09:20:38 ----D---- C:\Windows\System32

2014-06-21 09:20:38 ----D---- C:\Windows\inf

2014-06-21 09:20:38 ----A---- C:\Windows\system32\PerfStringBackup.INI

2014-06-21 09:19:08 ----D---- C:\Windows\system32\drivers

2014-06-21 09:18:14 ----A---- C:\Windows\system32\log.txt

2014-06-19 17:05:43 ----D---- C:\Windows\winsxs

2014-06-19 17:03:51 ----D---- C:\Windows\system32\en-US

2014-06-19 17:03:50 ----D---- C:\Program Files\Internet Explorer

2014-06-19 17:03:45 ----SD---- C:\Windows\system32\CompatTel

2014-06-19 17:03:35 ----D---- C:\Windows\system32\DriverStore

2014-06-19 15:11:55 ----SHD---- C:\System Volume Information

2014-06-19 15:11:33 ----D---- C:\Windows\CryptoGuard

2014-06-19 14:24:30 ----D---- C:\Program Files\Mozilla Maintenance Service

2014-06-19 14:24:29 ----RD---- C:\Program Files

2014-06-19 13:00:08 ----SHD---- C:\Windows\Installer

2014-06-19 13:00:05 ----D---- C:\Windows\system32\MRT

2014-06-19 12:59:12 ----A---- C:\Windows\system32\MRT.exe

2014-06-19 11:31:03 ----D---- C:\Program Files\WinRAR

2014-06-19 11:30:54 ----A---- C:\Windows\system32\FlashPlayerApp.exe

2014-06-19 11:30:19 ----D---- C:\Program Files\Common Files\Adobe AIR

2014-06-19 10:59:36 ----D---- C:\Windows\system32\catroot

2014-06-19 10:58:48 ----D---- C:\Windows\system32\catroot2

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 aswRvrt;avast! Revert; C:\Windows\system32\drivers\aswRvrt.sys [2014-05-03 49944]

R0 aswVmm;avast! VM Monitor; C:\Windows\system32\drivers\aswVmm.sys [2014-05-03 180632]

R0 PxHelp20;PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [2012-08-10 46096]

R0 rdyboost;ReadyBoost; C:\Windows\System32\drivers\rdyboost.sys [2010-11-20 173440]

R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [2014-05-03 81768]

R1 aswSnx;aswSnx; C:\Windows\system32\drivers\aswSnx.sys [2014-05-15 777488]

R1 aswSP;aswSP; C:\Windows\system32\drivers\aswSP.sys [2014-05-15 411680]

R1 CSC;@%systemroot%\system32\cscsvc.dll,-202; C:\Windows\system32\drivers\csc.sys [2010-11-20 388096]

R1 vpcnfltr;Virtual PC Network Filter Driver; C:\Windows\system32\DRIVERS\vpcnfltr.sys [2009-09-23 55040]

R1 vpcvmm;@%SystemRoot%\system32\drivers\vpcvmm.sys,-100; C:\Windows\system32\drivers\vpcvmm.sys [2009-12-31 295936]

R2 aswHwid;avast! HardwareID; C:\Windows\system32\drivers\aswHwid.sys [2014-05-03 24184]

R2 aswMonFlt;aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [2014-05-03 67824]

R2 aswStm;aswStm; C:\Windows\system32\drivers\aswStm.sys [2014-05-15 68312]

R2 hmpalert;HitmanPro.Alert Support Driver; \??\C:\Windows\system32\drivers\hmpalert.sys [2014-04-09 75640]

R2 Parvdm;Parvdm; C:\Windows\system32\drivers\parvdm.sys [2009-07-14 8704]

R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2013-11-07 3768320]

R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2012-06-19 3240400]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller; C:\Windows\system32\DRIVERS\L1C62x86.sys [2011-08-11 88176]

R3 MBAMProtector;MBAMProtector; \??\C:\Windows\system32\drivers\mbam.sys [2013-04-04 22856]

R3 MEI;Intel® Management Engine Interface; C:\Windows\system32\drivers\HECI.sys [2010-10-19 41088]

R3 vpcbus;Hostbusservice voor Virtual PC; C:\Windows\system32\drivers\vpchbus.sys [2009-09-23 165376]

R3 vpcusb;Connectorservice voor USB-virtualisatie; C:\Windows\system32\DRIVERS\vpcusb.sys [2009-09-23 78336]

S3 aic78xx;aic78xx; C:\Windows\system32\drivers\djsvs.sys [2009-07-14 70720]

S3 amdagp;AMD AGP Bus Filter Driver; C:\Windows\system32\drivers\amdagp.sys [2009-07-14 53312]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0; C:\Windows\system32\DRIVERS\b57nd60x.sys [2009-07-14 229888]

S3 BridgeMP;@%SystemRoot%\system32\bridgeres.dll,-1; C:\Windows\system32\DRIVERS\bridge.sys [2009-07-14 78336]

S3 cpuz135;cpuz135; \??\C:\Users\ADMINI~1\AppData\Local\Temp\cpuz135\cpuz135_x32.sys []

S3 dmvsc;dmvsc; C:\Windows\system32\drivers\dmvsc.sys [2010-11-20 62464]

S3 fssfltr;FssFltr; C:\Windows\system32\DRIVERS\fssfltr.sys [2011-05-13 39272]

S3 pciide;pciide; C:\Windows\system32\drivers\pciide.sys [2009-07-14 12368]

S3 RDPDR;Terminal Server Device Redirector Driver; C:\Windows\System32\drivers\rdpdr.sys [2010-11-20 133632]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver; C:\Windows\System32\drivers\rdpvideominiport.sys [2012-08-23 14848]

S3 s3cap;s3cap; C:\Windows\system32\drivers\vms3cap.sys [2010-11-20 5632]

S3 sisagp;SIS AGP Bus Filter; C:\Windows\system32\drivers\sisagp.sys [2009-07-14 52304]

S3 storvsc;storvsc; C:\Windows\system32\drivers\storvsc.sys [2010-11-20 28032]

S3 TsUsbFlt;@%SystemRoot%\system32\drivers\tsusbflt.sys,-1; C:\Windows\System32\drivers\tsusbflt.sys [2012-08-23 49664]

S3 TsUsbGD;Remote Desktop Generic USB Device; C:\Windows\system32\drivers\TsUsbGD.sys [2012-08-23 27136]

S3 usbscan;Stuurprogramma voor USB-scanner; C:\Windows\system32\DRIVERS\usbscan.sys [2013-07-03 36352]

S3 viaagp;VIA AGP Bus Filter; C:\Windows\system32\drivers\viaagp.sys [2009-07-14 53328]

S3 ViaC7;Stuurprogramma voor VIA C7-processor; C:\Windows\system32\drivers\viac7.sys [2009-07-14 52736]

S3 vmbus;vmbus; C:\Windows\system32\drivers\vmbus.sys [2010-11-20 175360]

S3 VMBusHID;VMBusHID; C:\Windows\system32\drivers\VMBusHID.sys [2010-11-20 17920]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11; C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-09-23 171600]

R2 AdobeARMservice;Adobe Acrobat Update Service; C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe [2013-12-18 65432]

R2 avast! Antivirus;avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-05-03 50344]

R2 CscService;@%systemroot%\system32\cscsvc.dll,-200; C:\Windows\System32\svchost.exe [2009-07-14 20992]

R2 HitmanProScheduler;HitmanPro Scheduler; C:\Program Files\HitmanPro\hmpsched.exe [2014-03-29 106248]

R2 hmpalertsvc;HitmanPro.Alert Service; C:\Program Files\HitmanPro.Alert\hmpalert.exe [2014-04-09 1876816]

R2 LMS;Intel® Management and Security Application Local Management Service; C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe [2011-02-22 326168]

R2 MBAMScheduler;MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

R2 MBAMService;MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

R2 UNS;Intel® Management and Security Application User Notification Service; C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-22 2656280]

R2 wlidsvc;Windows Live ID Sign-in Assistant; C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE [2011-03-28 1713536]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-09-11 105144]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service; C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-06-19 262320]

S3 AppMgmt;@appmgmts.dll,-3250; C:\Windows\system32\svchost.exe [2009-07-14 20992]

S3 cphs;Intel® Content Protection HECI Service; C:\Windows\system32\IntelCpHeciSvc.exe [2013-11-07 279000]

S3 fsssvc;Windows Live Family Safety Service; C:\Program Files\Windows Live\Family Safety\fsssvc.exe [2011-05-13 1492840]

S3 IEEtwCollectorService;@%SystemRoot%\system32\ieetwcollectorres.dll,-1000; C:\Windows\system32\IEEtwCollector.exe [2014-05-30 108032]

S3 MozillaMaintenance;Mozilla Maintenance Service; C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe [2014-06-19 119408]

S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

S3 PeerDistSvc;@%SystemRoot%\system32\peerdistsvc.dll,-9000; C:\Windows\System32\svchost.exe [2009-07-14 20992]

S3 StorSvc;@%SystemRoot%\System32\StorSvc.dll,-100; C:\Windows\System32\svchost.exe [2009-07-14 20992]

S3 UmRdpService;@%SystemRoot%\system32\umrdp.dll,-1000; C:\Windows\System32\svchost.exe [2009-07-14 20992]

S3 WatAdminSvc;@%SystemRoot%\system32\Wat\WatUX.exe,-601; C:\Windows\system32\Wat\WatAdminSvc.exe [2012-10-02 1343400]

S4 aspnet_state;ASP.NET-statusservice; C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe [2013-09-11 46688]

S4 NetMsmqActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8195; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 NetPipeActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8197; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 NetTcpActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8199; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 wlcrasvc;Windows Live Mesh remote connections service; C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]

-----------------EOF-----------------

[clarkie]

Van zodra 1 van de experts online is zal deze je zeker verder helpen aangaande je vraag/probleem.;-)