HELP: geen verbinding met proxy server

[timdehaan89]

Heden ochtend bij het opstarten van de laptop kreeg ik de boodschap: Kan geen verbinding maken met de proxyserver.

Tablet, smart-tv en telefoon hebben internet verbinding.

Vreemd genoeg krijg ik het niet werkbaar, vandaar deze topic.

Zie onderstaand de Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 09:50:06, on 16-7-2014

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v10.0 (10.00.9200.17028)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Samsung\Settings\sSettings.exe

C:\Program Files (x86)\Samsung\Side Sync\adb.exe

C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = WebSearches

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = WebSearches

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://istart.webssearches.com/web/?type=ds&ts=1397486917&from=tugs&uid=HGSTXHTS545050A7E380_TE95164NG5ZRNSG5ZRNSX&q={searchTerms}

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://istart.webssearches.com/web/?type=ds&ts=1397486917&from=tugs&uid=HGSTXHTS545050A7E380_TE95164NG5ZRNSG5ZRNSX&q={searchTerms}

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = WebSearches

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:13828

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: CrossriderApp0054246 - {11111111-1111-1111-1111-110511421146} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C} - (no file)

O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll

O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

O4 - HKCU\..\Run: [Advanced SystemCare 7] "C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto

O4 - HKUS\S-1-5-18\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\x64\3\E_YATIIUE.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-2540 Series" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\x64\3\E_YATIIUE.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-2540 Series" (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe

O9 - Extra 'Tools' menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: C:\PROGRA~2\SupTab\SearchProtect32.dll

O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Advanced SystemCare Service 7 (AdvancedSystemCareService7) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)

O23 - Service: AtherosSvc - Windows ® Win 7 DDK provider - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe

O23 - Service: Easy Launcher - Samsung Electronics CO., LTD. - C:\Program Files (x86)\Samsung\Settings\CmdServer\EasyLauncher.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: IePlugin Service (IePluginService) - Cherished Technololgy LIMITED - C:\ProgramData\IePluginService\PluginService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: SelectionTool - Unknown owner - C:\Program Files (x86)\SelectionTool-soft\SelectionToolKBU158.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)

O23 - Service: SW Update Service (SWUpdateService) - Samsung Electronics CO., LTD. - C:\ProgramData\Samsung\SW Update Service\SWMAgent.exe

O23 - Service: TeamViewer 9 (TeamViewer9) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: ZAtheros Bt and Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

--

End of file - 8836 bytes

Hulp svp

Groeten tim.

[kape]

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = WebSearches

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = WebSearches

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://istart.webssearches.com/web/?type=ds&ts=1397486917&from=tugs&uid=HGSTXHTS545050A7E380_TE95164NG5ZRNSG5ZRNSX&q={searchTerms}

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://istart.webssearches.com/web/?type=ds&ts=1397486917&from=tugs&uid=HGSTXHTS545050A7E380_TE95164NG5ZRNSG5ZRNSX&q={searchTerms}

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = WebSearches

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:13828

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: CrossriderApp0054246 - {11111111-1111-1111-1111-110511421146} - (no file)

O2 - BHO: (no name) - {3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C} - (no file)

O20 - AppInit_DLLs: C:\PROGRA~2\SupTab\SearchProtect32.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download RSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hoe je controleert of je met een 32- of 64-bitversie van Windows werkt kan je hier bekijken.

• RSIT 32 bit (RSIT.exe)
  
• RSIT 64 bit (RSITx64.exe)
  

Dubbelklik op RSIT.exe om de tool te starten.

• Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  
• Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  
• Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" .
  

RSIT Logbestanden plaatsen

• Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
  
• Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
  
• Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.
  

De handleiding voor het gebruik van RSIT kan je HIER bekijken en we hebben ook nog een instructievideo.