kan geen verbinding maken met de proxyserver

brigitttee_ · 26 oktober 2014

Hoi. Ik heb een probleem. Wanneer ik google chrome open en wil surfen, krijg ik de melding: kan geen verbinding maken met de proxyserver.

Maar ik ben wel verbonden met internet.

Ik heb HijackThis gedownload op een andere computer en via een USB overgebracht naar de computer.

Ik heb "do a system scan and save a logfile' uitgevoerd.

Er werd een tabblad geopend met deze tekst:

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 18:07:27, on 26-10-2014

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v11.0 (11.00.9600.17344)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhostex.exe

C:\Windows\Explorer.EXE

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x86__8wekyb3d8bbwe\LiveComm.exe

C:\Windows\System32\skydrive.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\DptfPolicyLpmServiceHelper.exe

C:\Program Files\Realtek\Audio\AP\RtkNGUI.exe

C:\Program Files\Mobogenie\DaemonProcess.exe

C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Program Files\Common Files\Apple\Internet Services\APSDaemon.exe

C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Program Files\ASUS\ASUS Smart Gesture\AsTPCenter\x86\AsusTPLoader.exe

C:\Windows\System32\RuntimeBroker.exe

C:\Program Files\ASUS\ASUS Smart Gesture\QuickGesture\x86\QuickGesture.exe

C:\Program Files\ASUS\ASUS Smart Gesture\AsTPCenter\x86\AsusTPCenter.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe

C:\Program Files\ASUS\WebStorage\2.0.3.226\AsusWSPanel.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE

C:\Users\Brigitte\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = istartsurf

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Zoeken

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = istartsurf

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.istartsurf.com/web/?type=ds&ts=1407679087&from=epom&uid=3219913727_198259_7ED9CD63&q={searchTerms}

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.istartsurf.com/web/?type=ds&ts=1407679087&from=epom&uid=3219913727_198259_7ED9CD63&q={searchTerms}

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = istartsurf

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:55661;https=127.0.0.1:55661

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback>

O2 - BHO: ApPtoU - {3FB11EAC-F9E0-1C9B-66F4-40E4C0F420B9} - C:\ProgramData\ApPtoU\ux.dll

O2 - BHO: mysearchdial Helper Object - {EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD} - C:\Program Files\Mysearchdial\1.8.29.0\bh\mysearchdial.dll

O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files\ASUS\APRP\APRP.EXE"

O4 - HKLM\..\Run: [WebStorage] C:\Program Files\ASUS\WebStorage\2.0.3.226\ASUSWSLoader.exe

O4 - HKLM\..\Run: [igfxTray] "C:\Windows\system32\igfxtray.exe"

O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"

O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"

O4 - HKLM\..\Run: [DptfPolicyLpmServiceHelper] C:\Windows\system32\DptfPolicyLpmServiceHelper.exe

O4 - HKLM\..\Run: [RtkNGUI] "C:\Program Files\Realtek\Audio\AP\RtkNGUI.exe" /s

O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files\Mobogenie\DaemonProcess.exe

O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

O4 - HKCU\..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: ASUS HID Access Service (AsHidService) - ASUSTek Computer Inc. - C:\Program Files\ASUS\ATK Package\ATK Hotkey\AsHidSrv.exe

O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe

O23 - Service: Asus WebStorage Windows Service - ASUS Cloud Corporation - C:\Program Files\ASUS\WebStorage\2.0.3.226\AsusWSWinService.exe

O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe

O23 - Service: @oem29.inf,%BcmBtRSupport.SVCNAME%;Bluetooth Driver Management Service (BcmBtRSupport) - Broadcom Corporation. - C:\Windows\system32\BtwRSupportService.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\system32\IntelCpHeciSvc.exe

O23 - Service: @oem20.inf,%WIN32_DPTF_PARTICIPANT_PROC_SERVICE_DISPLAY_NAME%;Intel® Dynamic Platform & Thermal Framework Processor Participant Service Application (DptfParticipantProcessorService) - Intel Corporation - C:\Windows\system32\DptfParticipantProcessorService.exe

O23 - Service: @oem20.inf,%WIN32_DPTF_POLICY_CRITICAL_SERVICE_DISPLAY_NAME%;Intel® Dynamic Platform & Thermal Framework Critical Service Application (DptfPolicyCriticalService) - Intel Corporation - C:\Windows\system32\DptfPolicyCriticalService.exe

O23 - Service: @oem20.inf,%WIN32_DPTF_POLICY_LPM_SERVICE_DISPLAY_NAME%;Intel® Dynamic Platform & Thermal Framework Low Power Mode Service Application (DptfPolicyLpmService) - Intel Corporation - C:\Windows\system32\DptfPolicyLpmService.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: IePlugin Services (IePluginServices) - Cherished Technololgy LIMITED - C:\ProgramData\IePluginServices\PluginService.exe

O23 - Service: Network HTTP Support Service (NetHttpService) - Unknown owner - C:\Windows\system32\nethtsrv.exe

O23 - Service: Network Support Service Updater (ServiceUpdater) - Unknown owner - C:\Windows\system32\netupdsrv.exe

O23 - Service: Update service - Company - C:\Program Files\Popcorn Time\Updater.exe

O23 - Service: Wajam Internet Enhancer Service - Wajam Internet Technologies Inc. - C:\Program Files\Wajam\Wajam Internet Enhancer\WajamInternetEnhancerService.exe

--

End of file - 8302 bytes

Maar wat moet ik nu verder doen?

Groet Brigitte

iEscape · 26 oktober 2014

@ Brigitte,

op PCH!.

Uw topic is verplaatst naar het forum-onderdeel Bestrijding malware & virussen.

Voer onderstaande uit:

Download RSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hoe je controleert of je met een 32- of 64-bitversie van Windows werkt kan je hier bekijken.

RSIT 32 bit (RSIT.exe)
RSIT 64 bit (RSITx64.exe)

Dubbelklik op RSIT.exe om de tool te starten.

Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" .

RSIT Logbestanden plaatsen

Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.

De handleiding voor het gebruik van RSIT kan je HIER bekijken en we hebben ook nog een instructievideo.

brigitttee_ · 26 oktober 2014

Hierzo:

Logfile of random's system information tool 1.10 (written by random/random)

Run by Brigitte at 2014-10-26 23:30:22

Microsoft Windows 8.1

System drive C: has 4 GB (12%) free of 29 GB

Total RAM: 1933 MB (34% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 23:30:31, on 26-10-2014

Platform: Unknown Windows (WinNT 6.02.1008)

MSIE: Internet Explorer v11.0 (11.00.9600.17344)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskhostex.exe

C:\Program Files\ASUS\ASUS AC Reminder\ACReminderSrv.exe

C:\ProgramData\AsTouchPanel\AsPatchTouchPanel.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\ASUS\ATK Package\ATK Media\DMedia.exe

C:\Program Files\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

C:\Program Files\ASUS\ASUS Smart Gesture\AsTPCenter\x86\AsusTPLoader.exe

C:\Program Files\ASUS\ASUS Smart Gesture\QuickGesture\x86\QuickGesture.exe

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x86__8wekyb3d8bbwe\LiveComm.exe

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Program Files\ASUS\ASUS Smart Gesture\AsTPCenter\x86\AsusTPCenter.exe

C:\Program Files\Advanced System Protector\AdvancedSystemProtector.exe

C:\Windows\system32\backgroundTaskHost.exe

C:\Windows\system32\wwahost.exe

C:\Program Files\SupTab\HpUI.exe

C:\Windows\System32\skydrive.exe

C:\Program Files\SupTab\Loader32.exe

C:\Windows\System32\igfxtray.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\System32\hkcmd.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\System32\RuntimeBroker.exe

C:\Windows\System32\SettingSyncHost.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\DptfPolicyLpmServiceHelper.exe

C:\Program Files\Realtek\Audio\AP\RtkNGUI.exe

C:\Program Files\Mobogenie\DaemonProcess.exe

C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Program Files\Common Files\Apple\Internet Services\APSDaemon.exe

C:\Program Files\ASUS\ASUS Smart Gesture\AsTPCenter\x86\AsusTPHelper.exe

C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe

C:\Program Files\ASUS\WebStorage\2.0.3.226\AsusWSPanel.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Brigitte\Downloads\RSIT.exe

C:\Program Files\trend micro\Brigitte.exe