PC naar blauw scherm

Kittencandy · 18 december 2014

Hallo, ik heb een beetje raar probleem met mijn pc. Als ik, om een voorbeeld te noemen, in Skype mijn plaatje probeer te veranderen, opent 'ie de verkenner map, maar bij mij gaat 'ie dan meteen naar blauw scherm. Dit werkt ook zo als ik een scherm moet openen voor een update van iets, of een foto of wat dan ook toevoegen aan bvb facebook. Ik wil wel die lijst geven van dumprep of hoe heet dat, mits iemand me kan vertellen hoe dat moet.... >.> Kan 't op google niet vinden namelijk.

Groet, Kc.

clarkie · 18 december 2014

Indien een merkcomputer vermeld dan in je volgende bericht het merk, model en modelnummer.

Voer ook de twee onderstaande zaken uit.

1.Start Blue Screen View op.
Je zal nu een overzicht krijgen van de laatste foutmeldingen en Minidumps (.dmp-bestand).

Selecteer het eerste bestand uit de lijst onder Dump File en druk op Ctrl+A
Klik vervolgens op File (Bestand) en daarna op Save Selected Items (geselecteerde items opslaan) (Ctrl+S)
Sla het bestand op je bureaublad op.
Voeg nu het bestand als bijlage toe aan je volgend bericht.

2. Download en installeer Speccy.

Speccy is er ook in Nederlandstalige versie, bij de installatie (of update) kan je de taal wijzigen van Engels naar Nederlands ... als je op het driehoekje klikt, krijg je een uitrolmenu waarin je Nederlandskan selecteren.

Wanneer, tijdens het installeren van Speccy, de optie aangeboden wordt om Google Chrome of Google Toolbar "gratis" mee te installeren dien je de vinkjes weg te halen, tenzij dit een bewuste keuze is.

Start nu het programma en er zal een overzicht gemaakt worden van je hardware.
Als dit gereed is selecteer je bovenaan "Bestand - Publiceer Snapshot" en vervolgens bevestig je die keuze met " Ja ".

In het venster dat nu opent krijg je een link te zien, kopieer nu die link en plak die in je volgende bericht. Zo krijgen we een gedetailleerd overzicht van je hardware.

Meer info over deze procedure lees je HIER.

Kittencandy · 19 december 2014

Speccy: http://speccy.piriform.com/results/DcFzRYTcu1KQNqfYhXhPI4u

Ik ga proberen een bijlage toe te voegen voor de andere, al denk ik dat 't een blauw scherm veroorzaakt...

Edit: de bijlage wil niet. Zodra ik klik op bijlage toevoegen waarvoor ie een scherm opent crasht windows en krijg ik het blauwe scherm. Kan ik 'm gwn copy pasten anders?

19 december 2014 aangepast door Kittencandy

clarkie · 19 december 2014

Kan ik 'm gwn copy pasten anders?

Ook goed.

Geef ook het modelnummer van je Acer Aspire door.

Ik zie ook dat je de trotse bezitter bent van TuneUp software.

Laat dat soort software nu vaak voor problemen zorgen.

Kittencandy · 19 december 2014

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Kittencandy · 19 december 2014

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Kittencandy · 19 december 2014

Waar vind ik het modelnummer? Hoop niet op de kast want heb een andere kast inmiddels...

clarkie · 19 december 2014

Dat zit inderdaad op de behuizing.

Sinds wanneer maak je gebruik van die nieuwe behuizing?

Is er iets van hardware verandert?

Je probleem zou verband kunnen houden met het plaatsen van de hardware in de nieuwe behuizing.

Kittencandy · 20 december 2014

Nee, dat is 't niet. Heb alleen een nieuwe videokaart, en die zit er sinds ong. Juni/Juli 2013 in, en 't probleem is ergens dit jaar pas begonnen.

In de B.S.V. staat trouwens "ntoskrnl.exe" in 'n rood/rossige kleur en de rest in wit, bij een eerdere crash staat er bij een paar ook "ks.sys" bij, met de ntoskmi.. Ik weet alleen niet wat het betekent...

clarkie · 20 december 2014

heb een andere kast inmiddels...

Sinds wanneer maak je gebruik van die nieuwe behuizing?

Nee, dat is 't niet. Heb alleen een nieuwe videokaart, en die zit er sinds ong. Juni/Juli 2013 in, en 't probleem is ergens dit jaar pas begonnen.

Als je een andere kast (behuizing) hebt heb je de hardware toch van de ene kast moeten verhuizen naar de andere, het probleem kan daar mee te maken hebben.

Waarom heb je Windows opnieuw geïnstalleerd op 01/11/2014?

Heb je toen ook alle drivers voor hardware geïnstalleerd en waar heb je ze vandaan gehaald?

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