[OPGELOST] antivirus 360

tom de baenst · 16 maart 2009

Help,

Ik ben een van de zovelen die Antivirus 360 ongewenst op zijn PC gekregen heeft. Wie kan mij helpen om hier vanaf te geraken ?

Tom:bawling:

Bijgevoegd de logfile van HijackThis

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:55:31, on 16/03/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe

C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\ExtraFilm PhotoAssistant\Agent.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\windows\pp02.exe

C:\Program Files\CA\CA Internet Security Suite\casc.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.510\QOELoader.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\A360\av360.exe

C:\Program Files\Belkin\F5D7050v5\Belkinwcui.exe

C:\WINDOWS\System32\svchost.exe

c:\windows\pp03.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.510\qoeapp.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\\userinit.exe,,

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: &Research - {D263FA6D-84CC-48A8-9AF6-C664362B7A5B} - C:\WINDOWS\SYSTEM32\winconfig.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [ExtraFilmHemmaAgent] "C:\Program Files\ExtraFilm PhotoAssistant\Agent.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sysldtray] C:\windows\ld02.exe

O4 - HKLM\..\Run: [pp] c:\windows\pp03.exe

O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"

O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.510\QOELoader.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [dll] rundll32 dll32,sm

O4 - HKCU\..\Run: [29F159F62AE4AD522AF35EB4A187504C] C:\Program Files\A360\av360.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Lokale service')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Netwerkservice')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Belkin Wireless G USB Adapter Client Utility.lnk = ?

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe

O23 - Service: ExtraFilm upload service (EFUploadSrv) - Textalk AB - C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--

End of file - 8112 bytes

kape · 16 maart 2009

Start Hijackthis op. Ben je gebruiker van Vista kies dan voor “Run as administrator" of "Uitvoeren als administrator". Selecteer “Do a system scan only”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

F2 - REGystem.ini: UserInit=C:WINDOWSsystem32\userinit.exe,,

O2 - BHO: &Research - {D263FA6D-84CC-48A8-9AF6-C664362B7A5B} - C:\WINDOWS\SYSTEM32\winconfig.dll

O4 - HKCU\..\Run: [dll] rundll32 dll32,sm

O4 - HKCU\..\Run: [29F159F62AE4AD522AF35EB4A187504C] C:\Program Files\A360\av360.exe

Klik op 'Fix checked' om de items te verwijderen.

Verwijder volgende vetgedrukte map met Windows Verkenner :

C:\Program Files\A360

Download MBAM (Malwarebytes' Anti-Malware).

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder)

De log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in MBAM.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken.

Daarna zal het vragen om de computeropnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

tom de baenst · 18 maart 2009

Bedankt alvast voor de hulp. Bijgevoegd de logfiles

Malwarebytes' Anti-Malware 1.34

Database versie: 1860

Windows 5.1.2600 Service Pack 3

17/03/2009 22:27:13

mbam-log-2009-03-17 (22-27-13).txt

Scan type: Snelle Scan

Objecten gescand: 82101

Verstreken tijd: 4 minute(s), 21 second(s)

Geheugenprocessen geïnfecteerd: 0

Geheugenmodulen geïnfecteerd: 1

Registersleutels geïnfecteerd: 1

Registerwaarden geïnfecteerd: 2

Registerdata bestanden geïnfecteerd: 3

Mappen geïnfecteerd: 2

Bestanden geïnfecteerd: 12

Geheugenprocessen geïnfecteerd:

(Geen kwaadaardige items gevonden)

Geheugenmodulen geïnfecteerd:

C:\WINDOWS\SYSTEM32\dll32.dll (Backdoor.Bot) -> Delete on reboot.

Registersleutels geïnfecteerd:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d263fa6d-84cc-48a8-9af6-c664362b7a5b} (Trojan.BHO) -> Quarantined and deleted successfully.

Registerwaarden geïnfecteerd:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pp (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysldtray (Backdoor.Bot) -> Quarantined and deleted successfully.

Registerdata bestanden geïnfecteerd:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Mappen geïnfecteerd:

C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.

C:\Documents and Settings\Tommie\Menu Start\A360 (Rogue.A360Antivirus) -> Quarantined and deleted successfully.

Bestanden geïnfecteerd:

C:\WINDOWS\SYSTEM32\dll32.dll (Backdoor.Bot) -> Delete on reboot.

C:\Documents and Settings\Tommie\Menu Start\A360\A360.lnk (Rogue.A360Antivirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\Tommie\Menu Start\A360\Help.lnk (Rogue.A360Antivirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\Tommie\Menu Start\A360\Registration.lnk (Rogue.A360Antivirus) -> Quarantined and deleted successfully.

C:\WINDOWS\pp03.exe (Backdoor.Bot) -> Delete on reboot.

C:\Documents and Settings\Tommie\Bureaublad\A360.lnk (Rogue.Antivirus360) -> Quarantined and deleted successfully.

C:\WINDOWS\Downloaded Program Files\uninstall.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Tommie\Local Settings\Temp\ie3.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\ld02.exe (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\Program Files\Setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.

C:\Program Files\Common Files\System\Uninstall\Uninstall A360.lnk (Rogue.av360) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:35:12, on 18/03/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe

C:\Program Files\ExtraFilm Designer BE NL\EFUploadSrv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\CA\CA Internet Security Suite\casc.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.510\QOELoader.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Belkin\F5D7050v5\Belkinwcui.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.510\qoeapp.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com