USB poorten werken niet meer

[NDB]

USB poorten werken niet meer zoals het hoort. Zowel USB stick, externe schijf, gps, ... kunnen niet meer gelezen worden. Enkel het opladen van gps werkt. Heb een print screen gemaakt van apparatenbeheer usb. Graag uw hulp.

 

[Gast]

Welkom op ons forum.

 

Als je zelf al pogingen tot het oplossen van het probleem hebt ondernomen, vertel ons wat je al gedaan hebt zodat we daar rekening mee kunnen houden.

Doe ook het volgende eens:

Download en installeer Speccy.

Speccy is er ook in Nederlandstalige versie, bij de installatie (of update) kan je de taal wijzigen van Engels naar Nederlands ... als je op het driehoekje klikt, krijg je een uitrolmenu waarin je Nederlands kan selecteren.

 

Vink bij de installatie alle aangeboden extra's uit.

 

 

Start nu het programma en er zal een overzicht gemaakt worden van je hardware.

Als dit gereed is, selecteer je bovenaan "Bestand - Publiceer Snapshot" en vervolgens bevestig je die keuze met " Ja ".

In het venster dat nu opent krijg je een link te zien, kopieer nu die link en plak die in je volgende bericht. Zo krijgen we een gedetailleerd overzicht van je hardware.

Meer info over deze procedure lees je HIER.

[NDB]

Dit is de gevraagde link: http://speccy.piriform.com/results/K3u8oxFbaPqxzXzP5R0wcBB

Hopelijk kan dit je helpen.

[Gast]

Deze windows installatie blijkt vrij recent van datum te zijn (juni 2019). Hoe staat Windows update er bij? Zijn alle beschikbare updates binnen? Het geheugengebruik ligt blijkbaar ook hoog.

Download de Intel® Driver & Support Assistant HIER (<< klik) en installeer hem.

Voer het programma uit om je Intel drivers bij te werken.

 

[NDB]

Is niet gelukt

log file

[FD34:6D04][2019-07-17T21:49:38]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\Nadine\AppData\Local\Temp\{55985F9D-071B-4395-8965-5DBDE31223C7}\.cr\Intel-Driver-and-Support-Assistant-Installer.exe
[FD34:6D04][2019-07-17T21:49:38]i000: Initializing numeric variable 'DCASelectedForInstall' to value '0'
[FD34:6D04][2019-07-17T21:49:38]i000: Initializing numeric variable 'DCAAskedUserForConsent' to value '0'
[FD34:6D04][2019-07-17T21:49:38]i000: Initializing numeric variable 'DCAConsentValue' to value '0'
[FD34:6D04][2019-07-17T21:49:39]i009: Command Line: '-burn.clean.room=C:\Users\Nadine\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe -burn.filehandle.attached=572 -burn.filehandle.self=644'
[FD34:6D04][2019-07-17T21:49:39]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Nadine\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe'
[FD34:6D04][2019-07-17T21:49:39]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Nadine\Downloads\'
[FD34:6D04][2019-07-17T21:49:46]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Nadine\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20190717214946.log'
[FD34:6D04][2019-07-17T21:49:47]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver & Support Assistant'
[FD34:6D04][2019-07-17T21:49:47]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'
[FD34:6D04][2019-07-17T21:50:45]i000: Loading managed bootstrapper application.
[FD34:6D04][2019-07-17T21:51:23]i000: Creating BA thread to run asynchronously.
[FD34:12D08][2019-07-17T21:52:08]i000: Launching custom Bootstrapper UI
[FD34:6D04][2019-07-17T21:53:17]i100: Detect begin, 3 packages
[FD34:6D04][2019-07-17T21:53:18]i000: Setting string variable 'NETFRAMEWORK45' to value '461808'
[FD34:6D04][2019-07-17T21:53:18]i052: Condition 'NETFRAMEWORK45 >= 394254' evaluates to true.
[FD34:6D04][2019-07-17T21:53:19]i101: Detected package: NetFx461Web, state: Present, cached: None
[FD34:6D04][2019-07-17T21:53:19]i101: Detected package: DriverSupportAssistantInstaller, state: Absent, cached: None
[FD34:6D04][2019-07-17T21:53:19]i101: Detected package: DCAInstaller, state: Absent, cached: None
[FD34:6D04][2019-07-17T21:53:19]i199: Detect complete, result: 0x0
[FD34:12D08][2019-07-17T21:53:40]i000: Setting numeric variable 'DCAAskedUserForConsent' to value 1
[FD34:12D08][2019-07-17T21:53:40]i000: languageCode=nl
[FD34:12D08][2019-07-17T21:53:49]i000: Setting numeric variable 'DCASelectedForInstall' to value 1
[FD34:12D08][2019-07-17T21:53:49]i000: Setting numeric variable 'DCAConsentValue' to value 1
[FD34:6D04][2019-07-17T21:53:49]i200: Plan begin, 3 packages, action: Install
[FD34:6D04][2019-07-17T21:53:49]w321: Skipping dependency registration on package with no dependency providers: NetFx461Web
[FD34:6D04][2019-07-17T21:53:49]i000: Setting string variable 'WixBundleRollbackLog_DriverSupportAssistantInstaller' to value 'C:\Users\Nadine\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20190717214946_000_DriverSupportAssistantInstaller_rollback.log'
[FD34:6D04][2019-07-17T21:53:49]i000: Setting string variable 'WixBundleLog_DriverSupportAssistantInstaller' to value 'C:\Users\Nadine\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20190717214946_000_DriverSupportAssistantInstaller.log'
[FD34:6D04][2019-07-17T21:53:49]i052: Condition 'DCASelectedForInstall = 1' evaluates to true.
[FD34:6D04][2019-07-17T21:53:49]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\Nadine\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20190717214946_001_DCAInstaller.log'
[FD34:6D04][2019-07-17T21:53:49]i201: Planned package: NetFx461Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[FD34:6D04][2019-07-17T21:53:49]i201: Planned package: DriverSupportAssistantInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[FD34:6D04][2019-07-17T21:53:49]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[FD34:6D04][2019-07-17T21:53:49]i299: Plan complete, result: 0x0
[FD34:6D04][2019-07-17T21:53:49]i300: Apply begin
[FD34:6D04][2019-07-17T21:53:49]i010: Launching elevated engine process.
[FD34:6D04][2019-07-17T21:54:22]i011: Launched elevated engine process.
[FD34:6D04][2019-07-17T21:54:24]i012: Connected to elevated engine.
[5C58:12E98][2019-07-17T21:54:27]i358: Pausing automatic updates.
[5C58:12E98][2019-07-17T21:54:28]i359: Paused automatic updates.
[5C58:12E98][2019-07-17T21:54:28]i360: Creating a system restore point.
[5C58:12E98][2019-07-17T21:59:53]i361: Created a system restore point.
[5C58:12E98][2019-07-17T21:59:53]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, options: 0x7, disable resume: No
[5C58:12E98][2019-07-17T21:59:54]i000: Caching bundle from: 'C:\Users\Nadine\AppData\Local\Temp\{AC44685D-F754-49D9-B9F9-22C5BC74B034}\.be\Intel-Driver-and-Support-Assistant-Installer.exe' to: 'C:\ProgramData\Package Cache\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}\Intel-Driver-and-Support-Assistant-Installer.exe'
[5C58:12E98][2019-07-17T21:59:55]i320: Registering bundle dependency provider: {c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, version: 19.6.26.4
[5C58:12E98][2019-07-17T21:59:56]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, resume: Active, restart initiated: No, disable resume: No
[5C58:E644][2019-07-17T22:00:04]i305: Verified acquired payload: DriverSupportAssistantInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverSupportAssistantInstaller, moving to: C:\ProgramData\Package Cache\{A66D54B2-B773-45FA-8B1B-7FDA44FDE8B3}v19.6.26.4\Intel Driver and Support Assistant Installer.msi.
[5C58:E644][2019-07-17T22:00:05]i305: Verified acquired payload: DCAInstaller at path: C:\ProgramData\Package Cache\.unverified\DCAInstaller, moving to: C:\ProgramData\Package Cache\{85B6BF0F-EF1B-4F0F-892D-E68BD798950C}v2.4.04669\w_sur_p_2.4.0.04669_sursvc_qh.msi.
[5C58:12E98][2019-07-17T22:00:05]i323: Registering package dependency provider: {A66D54B2-B773-45FA-8B1B-7FDA44FDE8B3}, version: 19.6.26.4, package: DriverSupportAssistantInstaller
[5C58:12E98][2019-07-17T22:00:05]i301: Applying execute package: DriverSupportAssistantInstaller, action: Install, path: C:\ProgramData\Package Cache\{A66D54B2-B773-45FA-8B1B-7FDA44FDE8B3}v19.6.26.4\Intel Driver and Support Assistant Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" SETICIPCONSENTFLAG="1" ICIPCONSENTVALUE="1"'
[5C58:12E98][2019-07-17T22:00:10]e000: Error 0x80070652: Failed to install MSI package.
[5C58:12E98][2019-07-17T22:00:10]e000: Error 0x80070652: Failed to execute MSI package.
[FD34:6D04][2019-07-17T22:00:10]e000: Error 0x80070652: Failed to configure per-machine MSI package.
[FD34:6D04][2019-07-17T22:00:10]i319: Applied execute package: DriverSupportAssistantInstaller, result: 0x80070652, restart: None
[FD34:6D04][2019-07-17T22:00:10]e000: Error 0x80070652: Failed to execute MSI package.
[5C58:12E98][2019-07-17T22:00:10]i318: Skipped rollback of package: DriverSupportAssistantInstaller, action: Uninstall, already: Absent
[FD34:6D04][2019-07-17T22:00:10]i319: Applied rollback package: DriverSupportAssistantInstaller, result: 0x0, restart: None
[5C58:12E98][2019-07-17T22:00:10]i329: Removed package dependency provider: {A66D54B2-B773-45FA-8B1B-7FDA44FDE8B3}, package: DriverSupportAssistantInstaller
[5C58:12E98][2019-07-17T22:00:10]i351: Removing cached package: DriverSupportAssistantInstaller, from path: C:\ProgramData\Package Cache\{A66D54B2-B773-45FA-8B1B-7FDA44FDE8B3}v19.6.26.4\
[5C58:12E98][2019-07-17T22:00:10]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, resume: None, restart: None, disable resume: No
[5C58:12E98][2019-07-17T22:00:10]i330: Removed bundle dependency provider: {c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}
[5C58:12E98][2019-07-17T22:00:10]i352: Removing cached bundle: {c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, from path: C:\ProgramData\Package Cache\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}\
[5C58:12E98][2019-07-17T22:00:10]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c9ecf5b7-a32b-47bb-9ae2-6b140b6bbe95}, resume: None, restart initiated: No, disable resume: No
[FD34:6D04][2019-07-17T22:00:10]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart:  No
[FD34:12D08][2019-07-17T22:00:10]e000: Failure from ApplyComplete: 0x80070652: None: Unknown issue with installation.

 

 

 

 

[Gast]

Een ander proces strooit roet in het eten.

 

Nogmaals mijn vraag:

12 uren geleden, droske zei:

Deze windows installatie blijkt vrij recent van datum te zijn (juni 2019). Hoe staat Windows update er bij?

 

[NDB]

Ik weet niet juist wat je bedoelt. Ik heb gezocht welke versie ik nu heb. Is dit wat je bedoelt?

 

 

Wat de windows 10 update betreft, krijg ik wel een foutmelding. zie hieronder

 

[Gast]

Je Windows is niet van juni 2019 zoals ik fout gelezen heb maar van juni 2018.

 

 Type winver in "Zoeken in Windows" en druk ENTER. Toon ons een screenshot van het getoonde venstertje.

[NDB]

Het is me net gelukt. De usb poorten werken terug. Vraag me niet hoe het komt.

Alvast bedankt voor de berichten die jullie me stuurden. Is er nog iets die ik zou moeten aanpassen?

[Gast]

Je zit zeker nog met een verouderde Windows versie, dat blijkt uit de installatiedatum.

Het is aan u of je daar iets wil aan doen.

Ik raad je aan DIT (<<klik) onderwerp eens te lezen. Ik heb er vandaag nog een update aan toegevoegd.